Hôtel El Andalous Lounges & Spa
4-star hotel
Av. du Président Kennedy, Marrakech 4000005244-48226
Refined property featuring sophisticated quarters & an outdoor pool, plus a spa with a hammam.
6 top things to know14 min walk to La Mamounia+5 more
6 top things to know
14 min walk to La Mamounia
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12 min drive to Marrakesh Menara
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Some guests complained about the unclean rooms and others disliked the furniture
Expect to be disappointed with the rooms.
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Guests liked the friendly, professional service
Meals good, staff at reception and dining very proffesional and helpful.
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The refined restaurant has a dinner buffet
Had the buffet dinner in the restuarant, very nice.
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The hotel has a game room
poor rooms, poor breakfast but good customer service
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Adults
2
Children
0
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MAD 724 is typical
MAD 505
MAD 1,070
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Health & safety: Enhanced cleaningPhysical distancing and 1 more
Food & drinks at this hotel
Las Terrazas de Andalucia
Restaurant
La Casa Restaurant Lounge Bar Marrakech
Restaurant
La Casa Restaurant Lounge Bar Marrakech
Restaurant
Location summary
Neighborhood: Hivernage
Good for visitors
Upscale district with smart dining, cocktail lounges & nightclubs, plus landscaped Menara Gardens.
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Top sights
Restaurants
Airports
Transit
La Villa Canaille
French restaurant
1 min
La Casa Restaurant Lounge Bar Marrakech
Restaurant
44 sec
La Cour des Lions
Fine dining restaurant
3 min
Le Panoramique
Buffet restaurant
2 min
Restaurant Le 6 Marrakech
Restaurant
1 min
Table Du Marche
French restaurant
3 min
L'Orangerie
French restaurant
3 min
Epicurien
Restaurant
3 min
Restaurant le code |
Restaurant
3 min
L'Ardoise du Marché
French restaurant
4 min
Marrakesh Menara Airport
Taxi
12 min
Transit
18 min
Sofitel
Walking
7 min
Le Meridien
Walking
4 min
Menara Mall
Walking
8 min
Google review summary
This review summary only contains reviews submitted on Google. Third party reviews, if available, are not included in this summary. Learn more
3.7
People often mention
Fitness
Mentioned in 93 Google reviews
26% unfavorable63% positive
Amenities
Mentioned in 49 Google reviews
59% unfavorable27% positive
Pool
Mentioned in 54 Google reviews
19% unfavorable70% positive
Bar
Mentioned in 36 Google reviews
53% unfavorable44% positive
Family
Mentioned in 32 Google reviews
28% unfavorable59% positive
Sleep
Mentioned in 55 Google reviews
62% unfavorable20% positive
Wi-fi
Mentioned in 27 Google reviews
56% unfavorable26% positive
Property
Mentioned in 194 Google reviews
31% unfavorable60% positive
Food
Mentioned in 60 Google reviews
40% unfavorable57% positive
Nightlife
Mentioned in 21 Google reviews
48% unfavorable48% positive
Cleanliness
Mentioned in 94 Google reviews
36% unfavorable57% positive
Service
Mentioned in 195 Google reviews
30% unfavorable64% positive
Accessibility
Mentioned in 18 Google reviews
61% unfavorable28% positive
Bathroom
Mentioned in 28 Google reviews
64% unfavorable21% positive
Breakfast
Mentioned in 78 Google reviews
41% unfavorable44% positive
Location
Mentioned in 85 Google reviews
7% unfavorable75% positive
Atmosphere
Mentioned in 40 Google reviews
8% unfavorable90% positive
Air conditioning
Mentioned in 13 Google reviews
77% unfavorable15% positive
Wellness
Mentioned in 9 Google reviews
44% unfavorable56% positive
Restaurant
Mentioned in 33 Google reviews
27% unfavorable61% positive
Kitchen
Mentioned in 10 Google reviews
50% unfavorable40% positive
Parking
Mentioned in 6 Google reviews
50% unfavorable33% positive
Spa
Mentioned in 7 Google reviews
29% unfavorable71% positive
Entertainment
Mentioned in 6 Google reviews
0% unfavorable33% positive
Nature
Mentioned in 5 Google reviews
0% unfavorable100% positive
Safety
Mentioned in 5 Google reviews
20% unfavorable60% positive
Transit
Mentioned in 6 Google reviews
17% unfavorable50% positive
Photos
Exterior
Food & Drink
Amenities
Bedroom
About this hotel
Set in a residential neighborhood, this upscale hotel is 2 km from both Marrakech Railway Station and Jemaa el-Fnaa, a bustling market square.
Check-in time: 2:00 PM
Check-out time: 12:00 PM
Popular amenities
- Pool
- Spa
- Breakfastfree
- Wi-Fifree
Web results
http://www.elandalous-marrakech.com
Hôtel El Andalous Lounges & Spa 4* Marrakech - Site Officiel
Situé dans l'Hivernage Avenu du President Kennedy Marrakech, Hôtel El Andalous Lounges & Spa 4 étoiles dispose de deux piscine, kids club, Salle Mariage.
http://www.alandalousmarrakech.com
Hôtel El Andalous Lounge & Spa à Marrakech - Site Officiel
Hôtel El Andalous Lounge & Spa à Marrakech. Site Officiel. Hôtel de 4 étoiles situé Avenue du President Kennedy, à Marrakech. Réservez en ligne au Meilleur ...
https://www.booking.com › ... › el-andalous.fr.html
El Andalous Lounge & Spa Hotel, Marrakech - Booking.com
Situé dans le quartier résidentiel de l'Hivernage, l'établissement 4 étoiles El Andalous Lounge & Spa Hotel dispose d'un spa doté d'un hammam, d'une salle.
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Adults
2
Children
0
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Google review summary
This review summary only contains reviews submitted on Google. Third party reviews, if available, are not included in this summary. Learn more
Rooms1.9Location4.4Service3.7
Ratings by traveler type
Families3.2/5Rooms 1.9- Some guests said the rooms were small & dated, and that cleanliness & maintenance could be improved
- Rooms had views
Location 4.3- Near the city center; shopping nearby
Service 3.8- Guests appreciated the friendly, professional staff
- Guests enjoyed the pool
Couples3.3/5Rooms 1.6- Some guests mentioned the bathrooms could be improved
- Some guests commented the rooms were dated
Location 4.4Service 3.7- Guests appreciated the friendly, professional staff
- Guests enjoyed the pool
Business2.8/5Rooms 1.2- Some guests commented the rooms were dated
Location 4.6Service 3.8
Solo3.3/5Rooms 1.5Location 4.6Service 3.5- Guests appreciated the friendly staff
Reviews
People often mention
Fitness
Mentioned in 93 Google reviews
26% unfavorable63% positive
Amenities
Mentioned in 49 Google reviews
59% unfavorable27% positive
Pool
Mentioned in 54 Google reviews
19% unfavorable70% positive
Bar
Mentioned in 36 Google reviews
53% unfavorable44% positive
Family
Mentioned in 32 Google reviews
28% unfavorable59% positive
Sleep
Mentioned in 55 Google reviews
62% unfavorable20% positive
Wi-fi
Mentioned in 27 Google reviews
56% unfavorable26% positive
Property
Mentioned in 194 Google reviews
31% unfavorable60% positive
Food
Mentioned in 60 Google reviews
40% unfavorable57% positive
Nightlife
Mentioned in 21 Google reviews
48% unfavorable48% positive
Cleanliness
Mentioned in 94 Google reviews
36% unfavorable57% positive
Service
Mentioned in 195 Google reviews
30% unfavorable64% positive
Accessibility
Mentioned in 18 Google reviews
61% unfavorable28% positive
Bathroom
Mentioned in 28 Google reviews
64% unfavorable21% positive
Breakfast
Mentioned in 78 Google reviews
41% unfavorable44% positive
Location
Mentioned in 85 Google reviews
7% unfavorable75% positive
Atmosphere
Mentioned in 40 Google reviews
8% unfavorable90% positive
Air conditioning
Mentioned in 13 Google reviews
77% unfavorable15% positive
Wellness
Mentioned in 9 Google reviews
44% unfavorable56% positive
Restaurant
Mentioned in 33 Google reviews
27% unfavorable61% positive
Kitchen
Mentioned in 10 Google reviews
50% unfavorable40% positive
Parking
Mentioned in 6 Google reviews
50% unfavorable33% positive
Spa
Mentioned in 7 Google reviews
29% unfavorable71% positive
Entertainment
Mentioned in 6 Google reviews
0% unfavorable33% positive
Nature
Mentioned in 5 Google reviews
0% unfavorable100% positive
Safety
Mentioned in 5 Google reviews
20% unfavorable60% positive
Transit
Mentioned in 6 Google reviews
17% unfavorable50% positive
Most helpfulMost helpful
All reviewsAll reviews
Mehdi4 months ago on 
Google2/5
The hotel is very dirty, the rooms are quite outdated; they have a 24" TV ?!
For the pool, it is good and the service there is great.
I can say that the positive thing in this hotel is its location. You can find …
For the pool, it is good and the service there is great.
I can say that the positive thing in this hotel is its location. You can find …
The hotel is very dirty, the rooms are quite outdated; they have a 24" TV ?!
For the pool, it is good and the service there is great.
I can say that the positive thing in this hotel is its location. You can find all the malls near the hotel.
BUT, it should really be cleaned and updated because sincerly it doesn't deserve to pay that sum of money for dirty rooms.
For the pool, it is good and the service there is great.
I can say that the positive thing in this hotel is its location. You can find all the malls near the hotel.
BUT, it should really be cleaned and updated because sincerly it doesn't deserve to pay that sum of money for dirty rooms.
Trip typeVacation · Family
Rooms1.0
Service3.0
Location5.0
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Michael Burns4 days ago on Google1/5
So here goes we stayed at the hotel for 4 nights. To say the hotel is tired is an understatement. Everything is old and in the main dirty. Breakfast is awful there isn’t much choice some bread and pastries. A chef does small omelettes but …
So here goes we stayed at the hotel for 4 nights. To say the hotel is tired is an understatement. Everything is old and in the main dirty. Breakfast is awful there isn’t much choice some bread and pastries. A chef does small omelettes but it’s not very organised, pretty unhygienic if I’m honest. The staff are not very well
Managed and too many of them are standing around doing nothing when there are plates and glasses to be collected. One day I laid by the pool for a good two hours next to a table full of finished food which was just attracting flies and birds, staff just walking past them. If you want a drink you have to try get the attention from one of the staff if they’re not too busy on their phones. The pool area is tired and isn’t cleaned properly, drinks are really expensive €6 for a beer that you can get in the local supermarket for €1. The rest of the hotel is not that clean and needs completing ripping out and new everything. Carpets are dirty, walls are dirty. The rooms are sufficient but my old and tired again and need a complete overhaul. Security at the hotel is poor anyone can walk in and out. Wifi is terrible doesn’t work, very disappointed, in particular with the unfriendliness of the staff maybe because we are British? They seem to be more attentive to Arabic guests, they can’t even say hello to us but seem to be all over the Arabic guests bringing them cutlery, serviettes etc whilst we get our own. Nobody speaks any English which is fine as we are in Morocco but a big hotel who is welcoming international travels should have staff who can at least communicate in English. I have travelled all over the world and in fact been to Morocco twice before and had brilliant experience in the hotels I have stayed at. But this hotel is possibly the worst I’ve ever stayed in.
Managed and too many of them are standing around doing nothing when there are plates and glasses to be collected. One day I laid by the pool for a good two hours next to a table full of finished food which was just attracting flies and birds, staff just walking past them. If you want a drink you have to try get the attention from one of the staff if they’re not too busy on their phones. The pool area is tired and isn’t cleaned properly, drinks are really expensive €6 for a beer that you can get in the local supermarket for €1. The rest of the hotel is not that clean and needs completing ripping out and new everything. Carpets are dirty, walls are dirty. The rooms are sufficient but my old and tired again and need a complete overhaul. Security at the hotel is poor anyone can walk in and out. Wifi is terrible doesn’t work, very disappointed, in particular with the unfriendliness of the staff maybe because we are British? They seem to be more attentive to Arabic guests, they can’t even say hello to us but seem to be all over the Arabic guests bringing them cutlery, serviettes etc whilst we get our own. Nobody speaks any English which is fine as we are in Morocco but a big hotel who is welcoming international travels should have staff who can at least communicate in English. I have travelled all over the world and in fact been to Morocco twice before and had brilliant experience in the hotels I have stayed at. But this hotel is possibly the worst I’ve ever stayed in.
Trip typeVacation · Couple
Rooms1.0
Service1.0
Location4.0
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Dmitry Medvedeva week ago on Google1/5
Terrible experience. This place is unsafe, I got my belongings stolen from the room and I didn't really get any support from the hotel's staff on this. Besides it is very noisy with two big roads outside and a night club nearby.
J. C.2 weeks ago on Google2/5
60 Dirhams a Casablanca beer... if you like to get robbed, it's your place.
Also, maintenence is highly needed, and the staff is not nice or welcoming at all.
Also, maintenence is highly needed, and the staff is not nice or welcoming at all.
Rooms3.0
Service2.0
Location3.0
Nay Htet5 months ago on Google1/5
Wifi is really s**t in hotel rooms. When i talked about the wifi to a staff from reception, the staff was like a boss and didn’t care what I talked.
Doesn’t clean the room properly, hair are on dryer and dust are on a desk.
Doesn’t clean the room properly, hair are on dryer and dust are on a desk.
Shazia Sadiq3 months ago on Google4/5
The food is nice so is the room and the location but the reason I didn’t rate it five stars was because of the Wi-Fi but other than that staff are friendly and it’s a nice hotel
Response from the owner2 months ago
Hello Shazia,
We were really encouraged by your comment.
We really appreciate the time you took to write such a detailed review.
Kammy A4 months ago on Google1/5
The worst hotel ever I have travelled all over the world and this hotel didn't even have water for a few hours and was kept getting told 10 minutes it will be on 4 hours later it came on the staff had no remorse of any urgency if water is a essential when you have a temperature of 35c outside
Trip typeVacation · Family
Rooms1.0
Service1.0
Location1.0
Ayomide Geraldine Disi11 months ago on Google2/5
This hotel is terribly run down. The balcony is littered with bird poo. Doors are outdated, furnishings very archaic and beat up. Only one elevator works and it quirks so badly. TV in the room is a 24”. Fridge kept making noise all through. …
This hotel is terribly run down. The balcony is littered with bird poo. Doors are outdated, furnishings very archaic and beat up. Only one elevator works and it quirks so badly. TV in the room is a 24”. Fridge kept making noise all through. Twice the staff opened my door without knocking. Internet is very slow. Breakfast was just there, got uncooked omelette. Thankfully I paid for only one night and left for somewhere else. Hotel is big but not well run. It was clean I must say and the staff were very pleasant.
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Andrew Bartona week ago on Google2/5
poor rooms, poor breakfast but good customer service
Service5.0
Location4.0
Response from the ownera week ago
Thank you for leaving your feedback, we try incredibly hard here to make every customer experience enjoyable and we are truly sorry that we were unable to meet your expectations this time.
Ghassan kabbania month ago on Google5/5
Excellent in every way especially the restaurant La terrace
Rooms5.0
Location5.0
Response from the ownera month ago
We were really encouraged by your comment.
We really appreciate the time you took to write such a detailed review.
Eloumo Starsky5 months ago on Google4/5
Everything is good except the staff,kind of rude a little bit,with another problem that you can't access to the swimming pool if you're not a resident in the hotel
Rooms5.0
Service2.0
Location5.0
Eve April5 months ago on Google5/5
Neat and clean. Meals good, staff at reception and dining very proffesional and helpful.
Trip typeVacation · Solo
Rooms5.0
Service5.0
Location5.0
salma erfoudi3 weeks ago on Google1/5
The room are very old and nothing more than walls, I want to go out once I enter the room .. no life in the room like prison cell .
Rooms1.0
Service2.0
Location4.0
Cathleen Summers7 months ago on Google5/5
My family and I had a really lovely break at Hotel Eden Andalou Five Stars Aquapark and Spa. If the weather was better my older son would have had a great time in the water park. My husband and I had a great hammam and massage. I had a …
My family and I had a really lovely break at Hotel Eden Andalou Five Stars Aquapark and Spa. If the weather was better my older son would have had a great time in the water park. My husband and I had a great hammam and massage. I had a brilliant wax beauty treatment, the hotel shop has everything we needed and we all enjoyed the all-inclusive food and drink. I highly recommend for all families.
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聖a week ago on Google1/5
The worst reception ever.
Here is not 4 stars hotel.
Here is not 4 stars hotel.
Response from the ownera week ago
Thank you for leaving your feedback, we try incredibly hard here to make every customer experience enjoyable and we are truly sorry that we were unable to meet your expectations this time.
Emily Hammonda year ago on Google5/5
A friend and I recently stayed at El Andalous for 3 nights with Nomadic Tours. Several days later (after a short private tour) we returned for an additional 3 night stay. I had also stayed at your hotel for several nights in 2017 (another …
A friend and I recently stayed at El Andalous for 3 nights with Nomadic Tours. Several days later (after a short private tour) we returned for an additional 3 night stay. I had also stayed at your hotel for several nights in 2017 (another Nomadic Tour).
We did not know what to expect for our recent stays since we knew "tourist" hotels in Marrakech had been severely affected by COVID restrictions for almost 2 years. I was delighted to find that the hotel had been well maintained. Everything in our lovely and efficient rooms worked as expected. The rooms were clean and well appointed. There was an abundance of hot water for long, indulgent showers, and we especially appreciate the multiple electrical sockets since we had multiple devices to charge. The balconies made a quiet place with lovely views to read and relax. The beds slept well. We were comfortable and happy in our "cocoon".
The buffet breakfast had everything we desired. Fresh bread and pastries, fruit and juices, individually cooked eggs, specialty coffees and teas, etc. Even though the buffet was "self-serve", the staff attendants made certain we had what we needed, even volunteering to bringing additional food and drinks. Hassan, an older man, was especially attentive, even presenting us with roses on the day we left for our private tour and covering our table in rose petals at our last breakfast before returning home.
Service in the Terrace restaurant, where we ate all our dinners, was also excellent. As vegetarians, we appreciated that we had a number of menu choices. It is apparent that El Andalous has trained the staff very well in customer service as every employee was eager to please us. Sadly, this is an art many American companies totally underestimate, and (as a manager of customer service employees for many years) I was very pleased to see these employees so committed to serving us.
Were there minor lapses? The only one worth mentioning was that there was a delay in receiving our check after dinner at every meal. I attribute that to the "French" type meal pacing (this part of Morocco was a French colony) and to our reluctant to be insistent when we were enjoying the fresh air and lovely breezes in the courtyard next to the pool. Not a major flaw. by any means.
So, GOOD JOB, to El Andalous management and staff. I will look forward to staying with you on my next trip to Morocco!!!!
We did not know what to expect for our recent stays since we knew "tourist" hotels in Marrakech had been severely affected by COVID restrictions for almost 2 years. I was delighted to find that the hotel had been well maintained. Everything in our lovely and efficient rooms worked as expected. The rooms were clean and well appointed. There was an abundance of hot water for long, indulgent showers, and we especially appreciate the multiple electrical sockets since we had multiple devices to charge. The balconies made a quiet place with lovely views to read and relax. The beds slept well. We were comfortable and happy in our "cocoon".
The buffet breakfast had everything we desired. Fresh bread and pastries, fruit and juices, individually cooked eggs, specialty coffees and teas, etc. Even though the buffet was "self-serve", the staff attendants made certain we had what we needed, even volunteering to bringing additional food and drinks. Hassan, an older man, was especially attentive, even presenting us with roses on the day we left for our private tour and covering our table in rose petals at our last breakfast before returning home.
Service in the Terrace restaurant, where we ate all our dinners, was also excellent. As vegetarians, we appreciated that we had a number of menu choices. It is apparent that El Andalous has trained the staff very well in customer service as every employee was eager to please us. Sadly, this is an art many American companies totally underestimate, and (as a manager of customer service employees for many years) I was very pleased to see these employees so committed to serving us.
Were there minor lapses? The only one worth mentioning was that there was a delay in receiving our check after dinner at every meal. I attribute that to the "French" type meal pacing (this part of Morocco was a French colony) and to our reluctant to be insistent when we were enjoying the fresh air and lovely breezes in the courtyard next to the pool. Not a major flaw. by any means.
So, GOOD JOB, to El Andalous management and staff. I will look forward to staying with you on my next trip to Morocco!!!!
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NIZAR BAKKALIa year ago on Google3/5
Quality/price overall is a good catch considering the location! The reception team is amazing and always ready to help with front office tasks! Breakfast is so very poor, family members staid here before and praised the breakfast highly but …
Quality/price overall is a good catch considering the location! The reception team is amazing and always ready to help with front office tasks! Breakfast is so very poor, family members staid here before and praised the breakfast highly but to our surprise it was schocking! The fnb team by the pool can be more helpful and smile! They look angry and sometimes look at you like you re bothering them! Housekeeping team are very respectful and nice although their service is very basic, no water bottles placed in the room but that s not on them to blame! Most probably not coming back but the location is great
Trip typeVacation
Rooms3.0
Service3.0
Location5.0
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Ayesha Siddiqua4 years ago on Google5/5
excellent. I would definitely stay again and recommend. Family Friendly. Can exchange currency and brilliant exchange rates in the hotel. Always happy to assist with all needs. Enjoyable pool. Clean rooms. Taxis waiting outside at all times …
excellent. I would definitely stay again and recommend. Family Friendly. Can exchange currency and brilliant exchange rates in the hotel. Always happy to assist with all needs. Enjoyable pool. Clean rooms. Taxis waiting outside at all times to take you were ever you need to go. Lovely Views of mountains. Fantastic decor. Walking distance to Mall. And walking distance to town and markets. Couldn't complain about anything was better than expected. Staff were friendly, cheerful, approachable and loving towards the kids.
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soufiane ben al zahi5 months ago on Google4/5
Nice coffee and restaurant
Price acceptable
Friendly staff
Price acceptable
Friendly staff
Service5.0
Location5.0
Abdo Belk11 months ago on Google3/5
Meh, there is a nice view in the terrace and the whole place got that “fancy” vibe. Food is bad and alcohol is overpriced. …
Meh, there is a nice view in the terrace and the whole place got that “fancy” vibe. Food is bad and alcohol is overpriced.
You pay for the view and the relative “quietness” of the place, food and alcohol are bad value.
You pay for the view and the relative “quietness” of the place, food and alcohol are bad value.
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nick jolly2 years ago on Google5/5
A comfortable and well located hotel. The room was very comfortable but slightly tired with no kettle but a good bathroom and separate toilet. The staff were great and the facilities excellent, lovely pool area with bar and food, breakfast was excellent. I would have no hesitation staying again.
Sharon Jackson4 years ago on Google1/5
Plastic sheets on the hard beds. Service is average although the staff are nice. There is just not enough of them and their priorities are not focused on the guests. Don’t expect to sleep is you are in the 130s. That’s the room range …
Plastic sheets on the hard beds. Service is average although the staff are nice. There is just not enough of them and their priorities are not focused on the guests. Don’t expect to sleep is you are in the 130s. That’s the room range directly above the night club and even wearing ear plugs I couldn’t block out the noise. The pool area is nice and the hotel is well located. Otherwise I recommend somewhere else!
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Barbara Whiteside4 years ago on Google5/5
Old colonial building with beautiful decor. The staff were so accommodating and couldn't do enough for us. The restaurant was lovely with smiles and fun from the waiters and the food was delicious. Amenities were excellent although at peak …
Old colonial building with beautiful decor. The staff were so accommodating and couldn't do enough for us. The restaurant was lovely with smiles and fun from the waiters and the food was delicious. Amenities were excellent although at peak time WiFi was a bit slow. Only down was the TV didn't work but we didn't care as we weren't there for that. Too much to see and do in the evenings. Will definitely go back and soon. If you want ultra modern and soulless, don't stay here, if you want culture and beauty, this hotel is a must.
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Natalia Cacho Iannone3 years ago on Google3/5
It is not a 4 or 5 start hotel. It needs tons of maintenance. The AC did not work well...it was not cold enough and believe me...you need it in summer. Bed were super old fashioned and non comfortable at all. Those mattress are from the …
It is not a 4 or 5 start hotel. It needs tons of maintenance. The AC did not work well...it was not cold enough and believe me...you need it in summer. Bed were super old fashioned and non comfortable at all. Those mattress are from the 70's. People are allowed to smoke in the rooms and the social areas...that is disgusting! The hotel smelled so bad. Breakfast was ok...it is not international...missing fruits and cheese and real ham. The orange juice was mixed with tons of water...tasted super bad. I had to let them know and they fixed it. We liked the pool. Our stay was average. Pictures on booking don't show exactly how the hotel is.
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Lola Krallis3 years ago on Google5/5
Checked in a few nights before tour starts. Haven't been able to try the restaurant's yet. Rooms are comfortable with a nice little balcony area. Walking distance to Menara Mall where there are quite a few restaurants. Staff all helpful and friendly.
Ismail Arbitoa year ago on Google5/5
Thank you for your excellence service, clean rooms, there is a lot of choices for breakfast and dinner, the staff just amazing …
Thank you for your excellence service, clean rooms, there is a lot of choices for breakfast and dinner, the staff just amazing
Special Thanks to Mrs Nadira
Special Thanks to Mrs Nadira
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Zeeshaan Javed3 years ago on Google2/5
Arrived on the 27th April 2019. Was told I had to wait 2 hours for my room (fair enough as we got there before check in) …
Arrived on the 27th April 2019. Was told I had to wait 2 hours for my room (fair enough as we got there before check in)
Once the room was ready I immediately knew I was in for a shocker. Food left in the fridge which left a horrible smell, no pipe in the toilet, shower rack broken and shower curtain broke with no towels, phone wasn’t working.
Immediately raised this concern and had to ask 3 different hotel staff to get this fixed. (This was fixed 5 hours later)
Spoke to reception who agreed to change my room as it wasn’t my birthday. Now that didn’t make much difference. AC didn’t work. Sink was blocked which was disgusting. Toilet was leaking. This did get fixed quite quickly however too many issues with this hotel. Expect to be disappointed with the rooms.
Moving onto the swimming pool. This is why I rated it 2* rather than 1. Nice pool area. Clean
Hotel staff miserable and didn’t want to listen to any of our issues when checking out. Breakfast is terrible.
Would avoid. Pay extra and stay somewhere better
Location is quite good
Once the room was ready I immediately knew I was in for a shocker. Food left in the fridge which left a horrible smell, no pipe in the toilet, shower rack broken and shower curtain broke with no towels, phone wasn’t working.
Immediately raised this concern and had to ask 3 different hotel staff to get this fixed. (This was fixed 5 hours later)
Spoke to reception who agreed to change my room as it wasn’t my birthday. Now that didn’t make much difference. AC didn’t work. Sink was blocked which was disgusting. Toilet was leaking. This did get fixed quite quickly however too many issues with this hotel. Expect to be disappointed with the rooms.
Moving onto the swimming pool. This is why I rated it 2* rather than 1. Nice pool area. Clean
Hotel staff miserable and didn’t want to listen to any of our issues when checking out. Breakfast is terrible.
Would avoid. Pay extra and stay somewhere better
Location is quite good
Trip typeFriends
Rooms1.0
Service1.0
Location4.0
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Xavier Salazar Primo4 years ago on Google2/5
This hotel although it has a grand hall with classic Arab decoration and beautiful lounging areas lacks some renovation in its rooms which are very outdated. When it comes to service, it is generally bad... At the restaurant and bar the …
This hotel although it has a grand hall with classic Arab decoration and beautiful lounging areas lacks some renovation in its rooms which are very outdated. When it comes to service, it is generally bad... At the restaurant and bar the staff seems always bothered to be asked for cutlery (which is usually nowhere to be seen) or other factors, and the food is really not the best, the bread and pastries taste stale even... As for the cleanliness some days it may be good and other just not great... The pool area is nice although also a bit old looking and the gym don't expect to use it for free since it costs 9€ for every session.
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Abderazaq LAMDIRA11 months ago on Google2/5
After a stay of at least 2 months in the hotel, I was surprised that clients staying in the Andalous hotel are not allowed to have offered drinks in the hotel’s restaurants. Otherwise, foreign clients did , even if they pay the same price. …
After a stay of at least 2 months in the hotel, I was surprised that clients staying in the Andalous hotel are not allowed to have offered drinks in the hotel’s restaurants. Otherwise, foreign clients did , even if they pay the same price.
What on hell is this!
I’m really disappointed
What on hell is this!
I’m really disappointed
Trip typeBusiness
Rooms3.0
Service3.0
Location5.0
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Omar “Tanjawi”3 years ago on Google4/5
Good location, friendly staff, you get a tablet with free calls...food was good, swimming pool was nice. The reason it doesn't get a 5 star from me is that the rooms/balconies overlooking the road side need a lick of paint and modernisation. 👍
Mamunur rahman4 years ago on Google1/5
Hotel was Ok... Restaurant had basic food choice for both breakfast and dinner.
Customer service needs improvement... unless you’re buying alcohol the staff …
Customer service needs improvement... unless you’re buying alcohol the staff …
Hotel was Ok... Restaurant had basic food choice for both breakfast and dinner.
Customer service needs improvement... unless you’re buying alcohol the staff don’t seem to want to serve you in their restaurant.
I asked to speak to the duty manager and was told he is not in till the morning. So who is running the hotel during the evenings???
I would look to stay elsewhere when if I come back to Marrakesh.
Customer service needs improvement... unless you’re buying alcohol the staff don’t seem to want to serve you in their restaurant.
I asked to speak to the duty manager and was told he is not in till the morning. So who is running the hotel during the evenings???
I would look to stay elsewhere when if I come back to Marrakesh.
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John Gallagher3 years ago on Google1/5
So where do I begin. Arrived at my room with a staff member to make sure the room was ok (which was nice) but the room wasn't ok. At 37 degrees Celsius the Aircon needs to work and it didn't. I was told they were sending someone but no one …
So where do I begin. Arrived at my room with a staff member to make sure the room was ok (which was nice) but the room wasn't ok. At 37 degrees Celsius the Aircon needs to work and it didn't. I was told they were sending someone but no one showed up so I left figuring they would sort it out while I was away. I arrived back and it wasn't fixed. I went down to reception to get someone up, they said they would send someone. 40 minutes later no one arrived so I went to reception again. They said that someone was coming this time. Someone did arrive this time after 15 minutes. He pressed all the buttons on the aircron remote and said "you need a new room" so someone was sent up and showed me to my new room. He asked me to wait outside and went in himself. He came back out and said "oh no it's a mess you need a new room, wait here" 30 minutes later someone shows up to give me a room. It's a family room, all single beds, much worse than my original room but the Aircon worked (the fridge didn't) and no discount was given. I lost about 3 hours dealing with their incompetence. Please don't stay here.
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piotr urbanowicz3 years ago on Google4/5
Basic cheap rooms. Do not expect high standards. Dirt underneath beds, dirty mirrors and basic breakfast [watered orange juice, nasty coffee] are all included in price. All in all at 10£ per head per night I wasn't expecting anything better. It's about 40 minutes walk from markets.
Laura Goode6 years ago on Google4/5
So I stayed here for two weeks. Our room was on the 3rd floor to the side of the building. Rooms were of a decent size, although there were certain aspects of the room that did not meet the standards of a 4 star hotel. Not being one to …
So I stayed here for two weeks. Our room was on the 3rd floor to the side of the building. Rooms were of a decent size, although there were certain aspects of the room that did not meet the standards of a 4 star hotel. Not being one to moan, I just cracked on with it.
The wi-fi is really only accessible in the hotel lobby, and also the pool area. The wi fi was shocking in the rooms.
Because im reviewing the hotel its only fair to name some of the positive and negative aspects of this hotel.
Positives
Rooms were clean.
Accessible balcony
Hairdryer in bathroom (although will take you over 40 minutes to dry your hair)
Clean sheets and towels daily
Large pool and seating area
Childrens pool
Air conditioning in every room.
Breakfast served from 06.30 -10.00
Negatives
Shower pretty much consisted of dribble, and refused to stay in the holder. Was also placed to low on the wall so had to duck underneath it.
The balcony door closed behind me, leaving me stranded on the balcony for over three hours until I got rescued.
The worst part was realising our room was placed over the nightclub, situated within the hotel.Despite being three floors up, music was loud, annoying and kept you up until stupid o clock.
Forget about having a bath, the plug is not made for the bath and is about three sizes to small for the plug hole.
We ordered a travel cot for the room, when it arrived it was unstable, missing bars and about to fall apart any minute. The reception staff also seemed rather offended when we asked if we could have another.
Hands up to them though, they replaced it, but didnt seem to happy by it.
Booking through Travel Republic we encountered a few problems. We booked a triple room only to find when we arrived, there were no such rooms. All were the same standard rooms. To top it off, the photos were slightly misleading, so be warned.
Overall it has been a decent stay, the hotel is expensive however. They make about 5 times the profit on a can of drink. The local supermarket sells a can of Pepsi for 3.75 dh, while the hotel will sell it for 25 dh. Same with the beer, I brought the same bottle of beer in the supermarket for 8dh. But at the hotel they charge 40dh 5x the price. Which is a little excessive in my opinion.
They also have a sign that says its forbidden to bring your own food and drink in to the pool area. Catch 22
Also, might need to just notify others that when you go all inclusive, it only allows you to get one soda type drink.
After this one, you have to pay for the rest.
The wi-fi is really only accessible in the hotel lobby, and also the pool area. The wi fi was shocking in the rooms.
Because im reviewing the hotel its only fair to name some of the positive and negative aspects of this hotel.
Positives
Rooms were clean.
Accessible balcony
Hairdryer in bathroom (although will take you over 40 minutes to dry your hair)
Clean sheets and towels daily
Large pool and seating area
Childrens pool
Air conditioning in every room.
Breakfast served from 06.30 -10.00
Negatives
Shower pretty much consisted of dribble, and refused to stay in the holder. Was also placed to low on the wall so had to duck underneath it.
The balcony door closed behind me, leaving me stranded on the balcony for over three hours until I got rescued.
The worst part was realising our room was placed over the nightclub, situated within the hotel.Despite being three floors up, music was loud, annoying and kept you up until stupid o clock.
Forget about having a bath, the plug is not made for the bath and is about three sizes to small for the plug hole.
We ordered a travel cot for the room, when it arrived it was unstable, missing bars and about to fall apart any minute. The reception staff also seemed rather offended when we asked if we could have another.
Hands up to them though, they replaced it, but didnt seem to happy by it.
Booking through Travel Republic we encountered a few problems. We booked a triple room only to find when we arrived, there were no such rooms. All were the same standard rooms. To top it off, the photos were slightly misleading, so be warned.
Overall it has been a decent stay, the hotel is expensive however. They make about 5 times the profit on a can of drink. The local supermarket sells a can of Pepsi for 3.75 dh, while the hotel will sell it for 25 dh. Same with the beer, I brought the same bottle of beer in the supermarket for 8dh. But at the hotel they charge 40dh 5x the price. Which is a little excessive in my opinion.
They also have a sign that says its forbidden to bring your own food and drink in to the pool area. Catch 22
Also, might need to just notify others that when you go all inclusive, it only allows you to get one soda type drink.
After this one, you have to pay for the rest.
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Ma P3 years ago on Google2/5
Not Good Experience. The building is nice and elegant, so the receptionists. You will be given a little smartphone with a data connection for you to use when you go around Marrakech and this was very nice and useful. Unfortunately, the rest …
Not Good Experience. The building is nice and elegant, so the receptionists. You will be given a little smartphone with a data connection for you to use when you go around Marrakech and this was very nice and useful. Unfortunately, the rest of the staff are quite unprofessional. First of all, none of them speak a single word of English and this is absolutely unacceptable for an hotel that sells itself as an international one! My boyfriend (who is english) and I have chosen to stay in a hotel like this as we didn't wanna have this sort of problems, knowing that french language is the one spoken most in Marocco. We found extremely difficult to ask simple questions about little things. Very frustrating! There is a little shop in the Hotel and when I went in as I wanted to buy few things, the lady was not very nice as at my question "good morning, do you speak english?", she replied back to me by saying "do you speak arabic?..... not really professional. On day we came back to the hotel earlier at 5pm and it wasn't nothing at all to eat, NOTHING!!! No even a sandwich or a pack of crisps. We had to wait until 8 o'clock to eat something and we were tired after a long day spent out with 37 degrees and no eating at all. The restaurant " la casa" is expensive and it is not even that good, plus you cannot even have a conversation with the waiter about advices as they don't understand english. Outside the hotel, in the taxi or in the medina in general, everyone were able to speak a bit of english. The breakfast was ok but they don't respect the opening time. It is said it opens at 6:30am and instead it opened at 6:40am because I went to ask about this as we had 15 minutes left before leaving to catch the flight. They open late and it wasn't even settled. Last thing, the duvet in the room was without cover. However, I believe that it is never the staff's fault but whoever is in charge to manage these things.
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Muhammad Delair (Mo)4 years ago on Google4/5
The hotel is located in a beautiful area with great accessibility and transport is not an issue as they is always taxis outside the hotel. It is a 20 mins walk to main market square and Menara mall is a 5 mins walk which has great …
The hotel is located in a beautiful area with great accessibility and transport is not an issue as they is always taxis outside the hotel. It is a 20 mins walk to main market square and Menara mall is a 5 mins walk which has great restaurants, it is well presented with an amazing outdoor pool and a great seating area outside. The breakfast is good as you get a wide variety of different food to pick from and staff are great there too. However the hotel does need some maintenance as some rooms the aircon does not function and sometimes room service is a bit slow other than that it is a great family stay location.
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Mesut Ruhi3 years ago on Google1/5
It is the worst hotel i had ever stayed. Hotel is old, room doors take all the noise inside from the coridoor. We stay at the third floor. There is a singer at the ball room, all the sings are at tje room, it is impossible to sleep till 2 am. Breakfast is terrible, nothing to eat.
DavidMargaret ORR3 years ago on Google4/5
Wonderful atmosphere here at one of the bigger and better hotels in Marrakech (if not Morocco). Starting to look a bit tired though, quite a few maintenance issues I hope they can keep up with. Wanted to especially mention the staff in …
Wonderful atmosphere here at one of the bigger and better hotels in Marrakech (if not Morocco). Starting to look a bit tired though, quite a few maintenance issues I hope they can keep up with. Wanted to especially mention the staff in restaurant at breakfast on 19th December - particularly Belmaj, who was kind, observant and attentive beyond my expectations. Well done and thank you!
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Charlene Blake3 years ago on Google5/5
Beautiful place, amazing staff and wonderful food. Very child friendly hotel and a great location. Minutes away from the mall and a 10 min drive to the wonderful Market. Will be visiting Marrakech again and will be staying at this hotel.
Dima Tarnov4 years ago on Google2/5
Checked in at 5, rooms weren't ready. Heavy rain outside and had to ask the reception two times to clean up a big leak in the main hall. Gym facilities are 90 dirham for one day to use
Omar El Alami4 years ago on Google3/5
Decent and comfortable hotel to stay a couple night ! Proper and correct but doesn’t go above and beyond in any manner, not a place to go to discover Marrakech or « Marrakech’s hotels » but decent and budget-smart. Enjoyable and lovely, …
Decent and comfortable hotel to stay a couple night ! Proper and correct but doesn’t go above and beyond in any manner, not a place to go to discover Marrakech or « Marrakech’s hotels » but decent and budget-smart. Enjoyable and lovely, nothing too negative to complain about, just a decent proper correct establishment to spend a few nights in while exploring the beautiful city.
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Thomas M3 years ago on Google2/5
Not really 4-star hotel, our room was ok but looked a bit dated, plastic covers under bed sheets did not add any glamour.
We were 1st time in Morroco and we have learnt that people try to rip you off on …
We were 1st time in Morroco and we have learnt that people try to rip you off on …
Not really 4-star hotel, our room was ok but looked a bit dated, plastic covers under bed sheets did not add any glamour.
We were 1st time in Morroco and we have learnt that people try to rip you off on every occasion. I got the same experience in the hotel when I've asked at the reception if they could print our boarding passes and I was told that it's 50 dirhams per page... there was 4 of us ...so 200 dirhams for 4 A4 pages. I don't mind paying for the service but sometimes you have to catch yourself on.
We were 1st time in Morroco and we have learnt that people try to rip you off on every occasion. I got the same experience in the hotel when I've asked at the reception if they could print our boarding passes and I was told that it's 50 dirhams per page... there was 4 of us ...so 200 dirhams for 4 A4 pages. I don't mind paying for the service but sometimes you have to catch yourself on.
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Peter Shaw4 years ago on Google4/5
After traveling around Marocco this establishment is a great relief from far less well run establishments. It is still on the basic side and the staff need to learn some basic English, they tend to only speak French and this makes communication very difficult. Still worth the visit.
Anastasios Coscoletos3 years ago on Google3/5
All the good things this hotel offered to us (swimming pool, great breakfast, facilities, free phone calls towards everywhere), were wiped out because it didn't provide a proper internet service (!!) can you imagine a hotel without internet access? Also, a city tax applied on top of the total fee which we werent also aware of
Franz Mayr3 years ago on Google4/5
first of all - congrats to all staff members! ******* star service! very helpfull!
perfect location - walking distance to the "medina"! still very quiet... …
perfect location - walking distance to the "medina"! still very quiet... …
first of all - congrats to all staff members! ******* star service! very helpfull!
perfect location - walking distance to the "medina"! still very quiet...
small deductions for the rooms! door and switches... but hey...
all in all... very nice!
perfect location - walking distance to the "medina"! still very quiet...
small deductions for the rooms! door and switches... but hey...
all in all... very nice!
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Adi Finn2 years ago on Google5/5
Great Hotel with excellent facilities, all staff were great, especially the team in the lower ground floor Bar/ Disco, watched such fun dancing and playing the musical instruments. Also very close to the main Square.
Elaine Cleary3 years ago on Google4/5
staff was so friendly and nice always greeted you.the bedrooms could be cleaned with mop and behind beds as there was load dust.also unfortunately they don't seem to understand celiac and contamation .also no special microwaves toaster …
staff was so friendly and nice always greeted you.the bedrooms could be cleaned with mop and behind beds as there was load dust.also unfortunately they don't seem to understand celiac and contamation .also no special microwaves toaster or breads.as a lot of there dishes contained sauce that were gluten.but loved the pool gardens and not forgetting there dog Bailey.
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Ali Al-Shehri4 years ago on Google4/5
The rooms r cooled no heating the Wi-Fi some times work fine some times not and towels r so so old I recommend u bring ur own and finally u can't bring any gusts with u
Bruno Zanchetta3 months ago on Google5/5
Very good hotel!
Trip typeVacation · Family
Rooms5.0
Service5.0
Location5.0
Response from the owner3 months ago
Thank you for writing these few very pleasant words about our Hotel, we look forward to seeing you again soon.
mel hall5 years ago on Google5/5
Stayed here in June and loved it going back next Monday the 11th sept so it must be good ... Some people are just a little too fussy I think ... It's an amazing hotel lovely staff great food and me and my boys thoroughly enjoyed our stay ...
Argelo Duran8 months ago on Google5/5
Beatiful hotel with Atlas mountain view. Would recommend
Response from the owner7 months ago
Hello Argelo,
We were really encouraged by your comment.
We really appreciate the time you took to write such a detailed review.
J Patch3 years ago on Google4/5
Lovely pool area. Nice rooms. Had the buffet dinner in the restuarant, very nice. Staff is wonderful. Speak English well.
J JSN5 years ago on Google5/5
Great and beautiful hotel. Breakfast is generous and buffet, although the rest of the meals are not. Swimming pool for kids and adults. Lovely service.
Olumide Fadahunsi11 months ago on Google3/5
An old hotel . Needs an almost total renovation. From the decor, the furnishings to the lift.
Amar Hussain5 years ago on Google3/5
Hotel was 4 star, now more like 3 star. Poor wifi but good location and pool.Staff generally friendly and is value for money.
Aadil Sakoor2 years ago on Google5/5
Stayed here a few times great service clean hotel with great outdoor space, farina Zahra and tariq great members of staff who helped us and made our stay amazing
santiago bleda2 months ago on Google4/5
Nice hotel with swimming pool
Rooms4.0
Service4.0
Location3.0
Response from the owner2 months ago
(Translated by Google) Thank you for this great comment, Bleda.
We work hard to meet your expectations and we are happy to learn when we have reached our goal.
Come back to see us soon. Have a good day.
(Original)
Merci pour ce super commentaire, Bleda.
Nous travaillons dur pour répondre à vos attentes et nous sommes heureux d’apprendre quand nous avons atteint notre objectif.
Revenez nous voir bientôt. Bonne journée.
Tiger3 years ago on Google5/5
Recommended 👍👍👍👍👍👍👍👍👍
Nice rooms All rooms comes with 2x double beds 🛌 , there are connected rooms available …
Nice rooms All rooms comes with 2x double beds 🛌 , there are connected rooms available …
Recommended 👍👍👍👍👍👍👍👍👍
Nice rooms All rooms comes with 2x double beds 🛌 , there are connected rooms available
breakfast is amazing
Heated outside pool 🏊♀️
Staff are helpful
Location is good 5 minutes to Menara mall
Nice rooms All rooms comes with 2x double beds 🛌 , there are connected rooms available
breakfast is amazing
Heated outside pool 🏊♀️
Staff are helpful
Location is good 5 minutes to Menara mall
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Kaoutar Ben hadi4 months ago on Google1/5
I am very dissapointed about the service.
Trip typeVacation
Rooms1.0
Service1.0
Location3.0
Jasmin Mirza5 years ago on Google2/5
I came back from this hotel yesterday. Elevators taking to long. Says a buffet but no buffet on the first day. Kids swimming pool not clean enough.bath is not clean.
Jon Madsen5 years ago on Google2/5
Room and toilet not that clean. Aircon not working first day, one of two elevators broken. Very slow service from outdoor bar.
Munir Suleman6 years ago on Google4/5
A very good 4* Hotel.
Walking Distance to Menara Mall.
5 mins drive to Jamea AL Feena …
Walking Distance to Menara Mall.
5 mins drive to Jamea AL Feena …
A very good 4* Hotel.
Walking Distance to Menara Mall.
5 mins drive to Jamea AL Feena
Ideal hotel for family
Nice friendly staff
Nice swimming pools.
Walking Distance to Menara Mall.
5 mins drive to Jamea AL Feena
Ideal hotel for family
Nice friendly staff
Nice swimming pools.
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David Bald5 years ago on Google4/5
Good location, clean rooms and plentiful decent food. I spent 3 days here in the beginning of July and would stay again.
Scott Perry4 years ago on Google4/5
Good hotel in a nice area. Has a number of bars & a nightclub, also a chilled lounge. Clean with some character.
Habib3 years ago on Google4/5
Nice swimming sitting area with beautiful mosaic decoration inside the hotel. Also nice lounge with live oriental music.
Anna Taylor-Tank4 years ago on Google5/5
Great hotel and location. Great pool and outdoor area around the pool. Very friendly and helpful staff.
Kalsuma begum4 years ago on Google4/5
Like the the hotel its really nice people here are nice friendly enjoyed our stay thank you
Sam Sahak4 years ago on Google2/5
I don't know why hotel service is different in Morocco with others country, no tea and water in room , even at reception area 😅😅😅😅
AYOUB YOUSRIa year ago on Google4/5
Calme.place nice , but the price are changed in unreasonable way .. after the pandemic..
Hamzah Sinclair5 years ago on Google5/5
very nice next to shopping mail market staff very nice hotel very clean my kids love it so good
Alistair Gunn3 years ago on Google4/5
Very good experience. Had all that we wanted... always room for improvements, hence 4 stars bit would give it 4.6.
Jo Winn-Smith4 years ago on Google5/5
Spacious well-equipped rooms, delicious buffet restaurant. Great base for an exciting city.
Apoorva Sherekar3 years ago on Google5/5
Nice hotel - clean and tidy. Friendly team. Reasonably priced
the bearded photographer5 months ago on Google5/5
Good solid hotel
Rooms5.0
Service5.0
Location5.0
Syed N Jaffri4 years ago on Google4/5
Good place to stay in Marrakech, breakfast could have been better and more variety offered
Mohammed amine Asri4 years ago on Google2/5
I wasn't able to sleep all night because of the very loud nose of music coming from downstairs even tho I was in a room in the 3rd story
Taoufiq Bounajia year ago on Google2/5
Very old, poor breakfast, swimming pool very average.
T
Trip.com Member3 years ago on 
Trip.com3/5
For the 3rd time we are back to this hotel, is quite good.
Ibtihal Yanouri2 years ago on Google1/5
Dated rooms breakfast is low budget poor quality
Ashraf Elrefaey5 years ago on Google4/5
Nice and clean, friendly staff. Food variety needs improving.
Reda Boumahracha2 months ago on Google5/5
Good
Rooms5.0
Service5.0
Location5.0
Ayyub Moghul3 years ago on Google3/5
Just fine to sleep in, not very good in general for kids, not lively at all.
yahia 093 months ago on Google4/5
Great
Response from the owner3 months ago
We are very grateful to you and we hope you will stay with us for years to come.
Mohamed “Xenoo01” Nahhal2 years ago on Google4/5
The view of the pool at night is a romantic and sharm
Zahiros3 years ago on Google3/5
Great Hotel
SPA Pool
Services
Rooms, are good
SPA Pool
Services
Rooms, are good
Queen Vintage2 years ago on Google5/5
They have a great coffee shop with great food nice atmosphere
Emma Clark9 years ago on Google4/5
I loved this hotel, the staff & the location, I will be back!
Traveller venue2 years ago on Google2/5
Staff would walk into locked guest room whenever they want.
Shamim Dalala year ago on Google5/5
Top on the list for hotels - never going anywhere else when in Marrakesh
Vicky Lykke Pedersen4 years ago on Google5/5
Our home away from home. We love this hotel. ❤❤❤❤❤
Ronnie Kay5 years ago on Google3/5
Good basic accommodation.. nice buffet.
Brahim Rhawsh3 years ago on Google5/5
It's a fine to visit. The one won't regret it
Benamaeur Abdelmoumen2 years ago on Google1/5
Nice view but they have a bad service
Habiba Marium3 years ago on Google4/5
Nice people and hotel, only bad thing is alcohol serving ..
Abdelhak ACIM4 years ago on Google4/5
Stayed for one night, and I think it's a basic hotel
Souad Elyamani2 years ago on Google2/5
It looks much nicer in the photos. It needs maintenance.
Teddy Gebru5 years ago on Google5/5
Clean, well kept and friendly staff
T
Trip.com Member3 years ago on Trip.com5/5
Amazing stay and thank you for everything
Troels Ersking5 years ago on Google2/5
Most noisy hotel I ever visited
Marie Vedere5 months ago on Google5/5
Super
Trip typeVacation · Couple
Emy Jenbaria year ago on Google4/5
Great teras I love it
Luis Rocha5 years ago on Google4/5
Nice place to rest , with a nice outdoor section
Sharron Wipiti4 years ago on Google5/5
Very comfortable, clean and spacious
mricha amer5 months ago on Google5/5
Amazing spot
Khaoula Lams2 years ago on Google4/5
not bad
Abdessamad Elkourftia year ago on Google3/5
It ok and good
Taoufik Aboudia2 years ago on Google5/5
Lovely place, lovely team!
Arzu Ortac4 years ago on Google5/5
A little old but loved it:)
KECHBIKE ATV & SSV3 years ago on Google5/5
Amazing place full of peace and love
ayoub elahrachea year ago on Google1/5
Very bad sevice and very old 👎👎👎👎
Shayn Aba year ago on Google5/5
Amazing and lovely place
John Huck4 years ago on Google3/5
Flattered from the front rooms bit scruffy
Elbachir Bajji11 months ago on Google5/5
perfect
Hajar El4 years ago on Google2/5
Disappointed. Not worth the price.
Catalin Malureanu3 years ago on Google4/5
Fair location at the right price
Badr Sabor5 years ago on Google5/5
Very well located.
a.y majchoucha year ago on Google5/5
Nice
Gabriele L'Immaginifico9 months ago on Google5/5
NICEPOOL TERRACE
Mohsin Mohammed4 years ago on Google5/5
Fabulous place to stay
Ivano Forte4 years ago on Google4/5
Well located . Clean and tidy
Chariai Ayouba year ago on Google5/5
Nice
Zee ckas2 years ago on Google5/5
Top
Everton R Morgan3 years ago on Google5/5
Loved it
khalid C3 years ago on Google5/5
Good staff and service.
chou k Ba3 years ago on Google5/5
Pool breakfast stuff
Said Abarkan2 years ago on Google3/5
Bad old hotel
Abdelali Naciri2 years ago on Google4/5
Cool
Khalid Harrroudi3 years ago on Google5/5
Ok
Sushil Chaturvedi4 years ago on Google4/5
Nice place to stay
Iyad's vlogs2 years ago on Google4/5
Good
Boubacar DIALLO3 years ago on Google5/5
cool
Saad be3 years ago on Google5/5
good
FatimaZahra Alaoui2 years ago on Google5/5
Good
Happy worlda year ago on Google5/5
Lovely place
Talip Degirmenci3 years ago on Google4/5
Good
Jamal Didouch3 years ago on Google5/5
Good
Nomade life Morocco Tours3 years ago on Google5/5
Nice
jamaa anegmar3 years ago on Google4/5
Perfect
M
Mohamed2 years ago on 
ZenHotels.com7/10
L'emplacement.
L'accueil.
L'accueil.
Visited in December 2019
M
Mohamed2 years ago on 
ZenHotels.com7/10
L'emplacement.
L'accueil.
L'accueil.
Visited in December 2019
Said Lbsraa year ago on Google4/5
Beautiful place
MOHAMMED EL BARKAOUI3 years ago on Google5/5
Very nice place
Driss Hmami4 years ago on Google5/5
Original
George Guo4 years ago on Google4/5
Good location!
معاد شملال2 years ago on Google5/5
i loved it
Aissa Samih5 years ago on Google5/5
nice hotel
Nabil OHara6 years ago on Google2/5
In need of restoration
Te Lm5 years ago on Google1/5
Worst place ever
Shaimaa Saoui3 years ago on Google4/5
Great place
Zafar Shah4 years ago on Google5/5
Love this place
Bouazza El Kardouhi5 years ago on Google5/5
Formidable
Khadija Jenaljgyg3 months ago on Google4/5
(Translated by Google) To start with the hotel staff was super friendly and wanted to help with everything room was nice and fresh. At the Bali they were able to provide good information about the excursions in the area. The evening meal …
(Translated by Google) To start with the hotel staff was super friendly and wanted to help with everything room was nice and fresh. At the Bali they were able to provide good information about the excursions in the area. The evening meal and breakfast was delicious. The pool was clean. On departure we told that we would put the suitcases in the car and have breakfast after which the Bali said: you can even use the pool if you want. Also, the room with the air conditioning was nice and cold.
Top service!
Tip: room service could be a bit faster.
(Original)
Om te beginnen personeel van het hotel was super vriendelijk en wouden helpen met alles kamer was lekker fris. Bij de Bali konden ze goed informeren over de excursies in de buurt. Het avond eten en ontbijt was lekker. Het zwembad was schoon. Bij vertrek vertelde we dat we de koffers in de auto zouden zetten en zouden ontbijten waarna de Bali zei: je mag zelfs nog gebruik maken van het zwembad als jullie willen. Ook bleef de kamer met de airco lekker koud.
Top service!
Tip: room service kon wat sneller.
Top service!
Tip: room service could be a bit faster.
(Original)
Om te beginnen personeel van het hotel was super vriendelijk en wouden helpen met alles kamer was lekker fris. Bij de Bali konden ze goed informeren over de excursies in de buurt. Het avond eten en ontbijt was lekker. Het zwembad was schoon. Bij vertrek vertelde we dat we de koffers in de auto zouden zetten en zouden ontbijten waarna de Bali zei: je mag zelfs nog gebruik maken van het zwembad als jullie willen. Ook bleef de kamer met de airco lekker koud.
Top service!
Tip: room service kon wat sneller.
Trip typeVacation · Couple
Rooms5.0
Service4.0
Location5.0
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kamal haloum2 months ago on Google2/5
(Translated by Google) Everything is there but nothing works.
Phone does not work.
Safe does not work. …
Phone does not work.
Safe does not work. …
(Translated by Google) Everything is there but nothing works.
Phone does not work.
Safe does not work.
Water cut off at the pool exit (6 p.m.) no shower before 8 p.m.
2 towels instead of 4 in a room for 4 people.
The pool is fine despite the broken tiling tiles and puddles of standing water.
(Original)
Tout est là mais rien ne marche.
Téléphone ne marche pas.
Coffre fort ne marche pas.
Eau coupé a la sortie des piscine (18h) pas de douche avant 20h
2 serviettes au lieu de 4 dans une chambre pour 4 personnes.
La piscine et bien malgré les carreaux de carrelage cassé et les flaques d'eau stagnante.
Phone does not work.
Safe does not work.
Water cut off at the pool exit (6 p.m.) no shower before 8 p.m.
2 towels instead of 4 in a room for 4 people.
The pool is fine despite the broken tiling tiles and puddles of standing water.
(Original)
Tout est là mais rien ne marche.
Téléphone ne marche pas.
Coffre fort ne marche pas.
Eau coupé a la sortie des piscine (18h) pas de douche avant 20h
2 serviettes au lieu de 4 dans une chambre pour 4 personnes.
La piscine et bien malgré les carreaux de carrelage cassé et les flaques d'eau stagnante.
Rooms3.0
Service2.0
Location5.0
Response from the owner2 months ago
(Translated by Google) Thank you for letting us know about this problem. Your comments help us to do better. We are investigating this issue and hope to resolve it quickly and properly.
(Original)
Merci de nous avoir fait part de ce problème. Vos commentaires nous aident à faire mieux. Nous examinons ce problème et espérons le résoudre rapidement et correctement.
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Emmy Clst5 months ago on Google2/5
(Translated by Google) Nice hotel but the pool area is too small for the number of guests.
Relatively clean rooms and everything needed. …
Relatively clean rooms and everything needed. …
(Translated by Google) Nice hotel but the pool area is too small for the number of guests.
Relatively clean rooms and everything needed.
The registration was very long, almost an hour of waiting
difficult to contact reception via room phone.
And the wifi does not work at all, both in the room and at the pool.
Waiting for orders is long
(Original)
Bel hôtel mais l’espace piscine est trop petit pour le nombre de clients.
Chambres relativement propres et tout le nécessaire.
L’enregistrement a été très long , presque une heure d’attente
difficile de contacter la réception via le téléphone de la chambre.
Et le wifi ne marche pas du tout, autant dans la chambre que à la piscine.
L’attente des commandes est long
Relatively clean rooms and everything needed.
The registration was very long, almost an hour of waiting
difficult to contact reception via room phone.
And the wifi does not work at all, both in the room and at the pool.
Waiting for orders is long
(Original)
Bel hôtel mais l’espace piscine est trop petit pour le nombre de clients.
Chambres relativement propres et tout le nécessaire.
L’enregistrement a été très long , presque une heure d’attente
difficile de contacter la réception via le téléphone de la chambre.
Et le wifi ne marche pas du tout, autant dans la chambre que à la piscine.
L’attente des commandes est long
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Wyssou AA Wyssou2 months ago on Google1/5
(Translated by Google) Poor hotel, urgently avoid. The staff are rude and insult you if you come and complain. We got stuck in the elevator with no one to help us out. The rooms are not clean and the hotel is run down, old and the …
(Translated by Google) Poor hotel, urgently avoid. The staff are rude and insult you if you come and complain. We got stuck in the elevator with no one to help us out. The rooms are not clean and the hotel is run down, old and the facilities run down. The pool is very small and poorly maintained, no lifeguard and the floors are dirty because it's dirt mixed with gravel that becomes mud with water. The breakfast is basic and there is never anything left, if we ask to deliver products we are answered like a mess. If you can find something else, don't hesitate, it will always be better than this shabby and old-fashioned hotel.
(Original)
Hôtel nul, à éviter de toute urgence. Le personnel est désagréable et vous insulte si vous venez vous plaindre. Nous sommes restés coincé dans l'ascenseur sans personne pour nous dépanne. Les chambres ne sont pas propres et l'hôtel est dans un état lamentable, vieux et les équipements vétuste. La piscine est toute petite et mal entretenu, pas de maître nageur et les sols sont sales car c'est de la terre mélangée à des graviers ça devient de la boue avec l'eau. Le petit-déjeuner est sommaire et il ne reste jamais rien, si on réclame de remettre des produits on nous réponds comme un malpropre. Si vous pouvez trouver autre chose surtout n'hésitez pas ca sera toujours mieux que cet hôtel miteux et vieillot
(Original)
Hôtel nul, à éviter de toute urgence. Le personnel est désagréable et vous insulte si vous venez vous plaindre. Nous sommes restés coincé dans l'ascenseur sans personne pour nous dépanne. Les chambres ne sont pas propres et l'hôtel est dans un état lamentable, vieux et les équipements vétuste. La piscine est toute petite et mal entretenu, pas de maître nageur et les sols sont sales car c'est de la terre mélangée à des graviers ça devient de la boue avec l'eau. Le petit-déjeuner est sommaire et il ne reste jamais rien, si on réclame de remettre des produits on nous réponds comme un malpropre. Si vous pouvez trouver autre chose surtout n'hésitez pas ca sera toujours mieux que cet hôtel miteux et vieillot
Rooms1.0
Service1.0
Location1.0
Response from the owner2 months ago
(Translated by Google) Dear wyssou,
Thank you to send us your comments. We are sorry that your experience did not meet your expectations. This was an unusual case and we will do better in the future.
(Original)
Cher wyssou,
Merci de nous faire part de vos commentaires. Nous sommes désolés que votre expérience n’ait pas répondu à vos attentes. Il s’agissait d’un cas peu commun et nous ferons mieux à l’avenir.
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Anais Garciaa week ago on Google5/5
(Translated by Google) Phew, a pass from Uotel in all aspects!
The pool with lots of water jets, being able to have breakfast outside listening to music, bathe 6 pass under the jets a delight. …
The pool with lots of water jets, being able to have breakfast outside listening to music, bathe 6 pass under the jets a delight. …
(Translated by Google) Phew, a pass from Uotel in all aspects!
The pool with lots of water jets, being able to have breakfast outside listening to music, bathe 6 pass under the jets a delight.
The excellent breakfast and the black dog who is in the pool with his owner working ... he is not going to be more sympathetic !!
It is very very close to the square and at night they have shows!
I recommend it at 100X100
(Original)
Ufff una pasada de Uotel en todos los aspectos!
La piscina con cantidad de chorros de agua, poder desayunar fuera escuchando música, bañarte 6 pasar por debajo de los chorros una delicia.
El desayuno excelente y el perrito negro qué está en la piscina con su dueño trabajando...el no va más de simpatía!!
Está muy muy cerquita de la plaza y por las noches tienen espectáculos!!
Lo recomiendo al 100X100
The pool with lots of water jets, being able to have breakfast outside listening to music, bathe 6 pass under the jets a delight.
The excellent breakfast and the black dog who is in the pool with his owner working ... he is not going to be more sympathetic !!
It is very very close to the square and at night they have shows!
I recommend it at 100X100
(Original)
Ufff una pasada de Uotel en todos los aspectos!
La piscina con cantidad de chorros de agua, poder desayunar fuera escuchando música, bañarte 6 pasar por debajo de los chorros una delicia.
El desayuno excelente y el perrito negro qué está en la piscina con su dueño trabajando...el no va más de simpatía!!
Está muy muy cerquita de la plaza y por las noches tienen espectáculos!!
Lo recomiendo al 100X100
Rooms5.0
Service5.0
Location5.0
Response from the ownera week ago
(Translated by Google) Dear Anais Garcia, thank you very much for this wonderful comment about our hotel el andalous lounge & spa. We are delighted to read that you enjoyed the pool, breakfast and location.
Hoping to see you again very soon, greetings.
(Original)
Estimada Anais Garcia, muchas gracias por este maravilloso comentario sobre nuestro hotel el andalous lounge & spa. Estamos encantados de leer que disfrutó de la piscina, el desayuno y la ubicación.
Esperando volver a verte muy pronto, un saludo.
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miriame karimi4 months ago on Google4/5
(Translated by Google) Currently staying at this establishment, I find some opinions very harsh!
Unpretentious hotel with excellent value for money! …
Unpretentious hotel with excellent value for money! …
(Translated by Google) Currently staying at this establishment, I find some opinions very harsh!
Unpretentious hotel with excellent value for money!
A helpful team with a real sense of Moroccan hospitality! Regularly staying in 5* hotels in Marrakech, it has been years since we had such a warm and professional welcome.
The hotel is indeed aging but on the one hand this is what makes its charm and on the other hand the price of the hotel is a consequence of its condition (hotels less good than this one are much more expensive in Marrakech , with poor reception and far from all sites of interest).
Breakfast is very basic but is included in the price of the room.
Be careful, however, for people with vehicles, the car park is not very large.
Thank you to the hotel team who allowed us to have a great stay.
(Original)
Actuellement en séjour dans cet établissement, je trouve certains avis très durs !
Hôtel sans prétention avec un excellent rapport qualité prix !
Une équipe serviable et ayant réellement le sens de l'accueil a la marocaine ! Séjournant régulièrement dans des hôtels 5* de Marrakech cela fait des années que nous n'avions pas eu un accueil aussi chaleureux et professionnel.
L'hôtel est effectivement vieillissant mais d'une part c'est ce qui fait son charme et d'autre part le prix de l'hôtel est en conséquence de son état (des hôtels moins bien que celui ci sont bien plus chers a Marrakech, avec un accueil médiocre et éloignés de tous les sites d'intérêt).
Le petit déjeuner est très basique mais est inclus dans le prix de la chambre.
Attention néanmoins pour les personnes véhiculées le parking n'est pas très grand.
Merci a l'équipe de l'hôtel qui nous ont permis de passer un excellent séjour.
Unpretentious hotel with excellent value for money!
A helpful team with a real sense of Moroccan hospitality! Regularly staying in 5* hotels in Marrakech, it has been years since we had such a warm and professional welcome.
The hotel is indeed aging but on the one hand this is what makes its charm and on the other hand the price of the hotel is a consequence of its condition (hotels less good than this one are much more expensive in Marrakech , with poor reception and far from all sites of interest).
Breakfast is very basic but is included in the price of the room.
Be careful, however, for people with vehicles, the car park is not very large.
Thank you to the hotel team who allowed us to have a great stay.
(Original)
Actuellement en séjour dans cet établissement, je trouve certains avis très durs !
Hôtel sans prétention avec un excellent rapport qualité prix !
Une équipe serviable et ayant réellement le sens de l'accueil a la marocaine ! Séjournant régulièrement dans des hôtels 5* de Marrakech cela fait des années que nous n'avions pas eu un accueil aussi chaleureux et professionnel.
L'hôtel est effectivement vieillissant mais d'une part c'est ce qui fait son charme et d'autre part le prix de l'hôtel est en conséquence de son état (des hôtels moins bien que celui ci sont bien plus chers a Marrakech, avec un accueil médiocre et éloignés de tous les sites d'intérêt).
Le petit déjeuner est très basique mais est inclus dans le prix de la chambre.
Attention néanmoins pour les personnes véhiculées le parking n'est pas très grand.
Merci a l'équipe de l'hôtel qui nous ont permis de passer un excellent séjour.
Trip typeVacation · Couple
Rooms4.0
Service5.0
Location5.0
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Or Travel3 months ago on Google2/5
(Translated by Google) Very disappointed with this hotel reception which is totally unorganized, I had to wait for my room for more than three hours… When it was past 2 p.m. Everything is dated it really needs renewal the swimming pool is …
(Translated by Google) Very disappointed with this hotel reception which is totally unorganized, I had to wait for my room for more than three hours… When it was past 2 p.m. Everything is dated it really needs renewal the swimming pool is so small compared to the photos that in summer it is impossible to find a deckchair and to swim… I pass
(Original)
Très déçu de cette hôtel réception qui manque totalement d’organisation j’ai dû attendre ma chambre plus de trois heures… Alors qu’il était 14 heures passées. Tout est vieillot il faut vraiment du renouveau la piscine est tellement petite comparé aux photos que en période d’été impossible de trouver un transat et pour se baigner… Je passe
(Original)
Très déçu de cette hôtel réception qui manque totalement d’organisation j’ai dû attendre ma chambre plus de trois heures… Alors qu’il était 14 heures passées. Tout est vieillot il faut vraiment du renouveau la piscine est tellement petite comparé aux photos que en période d’été impossible de trouver un transat et pour se baigner… Je passe
Response from the owner2 months ago
(Translated by Google) Thank you for your comment.
I'm sorry to hear that your experience was frustrating, but I really appreciate you bringing this issue to our attention.
(Original)
Merci pour votre commentaire.
Je suis désolé d’apprendre que votre expérience a été frustrante, mais j’apprécie vraiment que vous ayez porté ce problème à notre attention.
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Iss San2 months ago on Google1/5
(Translated by Google) They treated us like dogs!!
They take pride in their questionable hygiene! I STRONGLY DO NOT RECOMMEND!!!!!!!! The cloudy pool water, THE GUARDIAN OF THE DECK AND MONSTROUS he caused a …
They take pride in their questionable hygiene! I STRONGLY DO NOT RECOMMEND!!!!!!!! The cloudy pool water, THE GUARDIAN OF THE DECK AND MONSTROUS he caused a …
(Translated by Google) They treated us like dogs!!
They take pride in their questionable hygiene! I STRONGLY DO NOT RECOMMEND!!!!!!!! The cloudy pool water, THE GUARDIAN OF THE DECK AND MONSTROUS he caused a scandal in front of everyone with people for a misunderstanding!! The worst hours of my stay 😤😤😤😤😤😤
(Original)
Ils nous ont traités comme des chiens!!
Ils se prennent de haut avec leur hygiène douteux! JE DÉCONSEILLE FORTEMENT!!!!!!!! L’eau de la piscine trouble, LE GARDIEN DES TRANSAT ET MONSTRUEUX il a fait scandale devant tout le monde avec des gens pour un mal entendu!! Les pires heures de mon séjour 😤😤😤😤😤😤
They take pride in their questionable hygiene! I STRONGLY DO NOT RECOMMEND!!!!!!!! The cloudy pool water, THE GUARDIAN OF THE DECK AND MONSTROUS he caused a scandal in front of everyone with people for a misunderstanding!! The worst hours of my stay 😤😤😤😤😤😤
(Original)
Ils nous ont traités comme des chiens!!
Ils se prennent de haut avec leur hygiène douteux! JE DÉCONSEILLE FORTEMENT!!!!!!!! L’eau de la piscine trouble, LE GARDIEN DES TRANSAT ET MONSTRUEUX il a fait scandale devant tout le monde avec des gens pour un mal entendu!! Les pires heures de mon séjour 😤😤😤😤😤😤
Trip typeVacation · Family
Service1.0
Location1.0
Response from the owner2 months ago
(Translated by Google) Dear San,
Thank you to send us your comments. We are sorry that your experience did not meet your expectations. This was an unusual case and we will do better in the future.
(Original)
Cher San,
Merci de nous faire part de vos commentaires. Nous sommes désolés que votre expérience n’ait pas répondu à vos attentes. Il s’agissait d’un cas peu commun et nous ferons mieux à l’avenir.
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Ha Aa2 months ago on Google3/5
(Translated by Google) I spent 5 days in this hotel. A good breakfast. Some things are missing but good. I would like to point out that the servers are very nice, helpful and very professional, a big congratulations to Hassan for his …
(Translated by Google) I spent 5 days in this hotel. A good breakfast. Some things are missing but good. I would like to point out that the servers are very nice, helpful and very professional, a big congratulations to Hassan for his kindness, always listening to customers. The dinner remains to be reviewed there is not a large choice and the dessert is always the same. On the other hand, the people at the reception (the men) are not at all professionals. I have dealt with the 3 none of them is up to par. They don't even try to find a solution to the problems. No transfer between the day shift and the night shift. A big thank you to Mrs. Hafida who by a phone call solved a problem that the receptionist did not solve. The hotel needs a refresh, it is a bit dated but it still has a certain charm.
(Original)
J ai passé 5 jours dans cet hôtel. Un bon petit dejeuner . Il manque certaines choses mais bon. Je tiens à préciser que les serveurs sont très gentils serviables et trés professionnels un grand bravo a hassan pour sa gentillesse toujours a l ecoute des cients. Le diner reste a revoir il n y a pas un grand choix et le dessert toujours le même. Par contre les gens de la reception ( les hommes) ne sont pas du tout professionnels.j ai eu affaire aux 3 aucun d eux n est à la hauteur. Ils n essaient même pas de trouver une solution aux problèmes. Aucune passation entre l équipe de jour et l équipe de nuit. Un grand merci à madame hafida qui par un coup de telephone a regle un problème que le receptionniste n a pas réglé. L hôtel a besoin d un rafraîchissement il est un peu vieillot mais il a tout de même un certain charme.
(Original)
J ai passé 5 jours dans cet hôtel. Un bon petit dejeuner . Il manque certaines choses mais bon. Je tiens à préciser que les serveurs sont très gentils serviables et trés professionnels un grand bravo a hassan pour sa gentillesse toujours a l ecoute des cients. Le diner reste a revoir il n y a pas un grand choix et le dessert toujours le même. Par contre les gens de la reception ( les hommes) ne sont pas du tout professionnels.j ai eu affaire aux 3 aucun d eux n est à la hauteur. Ils n essaient même pas de trouver une solution aux problèmes. Aucune passation entre l équipe de jour et l équipe de nuit. Un grand merci à madame hafida qui par un coup de telephone a regle un problème que le receptionniste n a pas réglé. L hôtel a besoin d un rafraîchissement il est un peu vieillot mais il a tout de même un certain charme.
Trip typeVacation
Rooms3.0
Service4.0
Location5.0
Response from the owner2 months ago
(Translated by Google) Thank you for letting us know about this problem.
Your comments help us to do better.
We are investigating this issue and hope to resolve it quickly and properly.
(Original)
Merci de nous avoir fait part de ce problème.
Vos commentaires nous aident à faire mieux.
Nous examinons ce problème et espérons le résoudre rapidement et correctement.
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Read less
Nadine Almar2 months ago on Google1/5
(Translated by Google) Hotel that has changed a lot, too bad I wouldn't come anymore, yet I had been a customer for several years! I stayed 4 days with my family, elevator broken down and very dangerous for children! The hotel has changed a …
(Translated by Google) Hotel that has changed a lot, too bad I wouldn't come anymore, yet I had been a customer for several years! I stayed 4 days with my family, elevator broken down and very dangerous for children! The hotel has changed a lot, it was more like before, it's a shame, the rooms are dirty! Not too many towels! The lady at the reception always dressed in black at the counter on the left, always unpleasant, she is a very badly polished old woman! The spa is great, the girls are nice and attentive! The meals are average, the waiter, little Monsieur Hassan, dressed in green who serves us at breakfast and in the evening, is magnificent, always friendly with a smile, fortunately he is there to give us a smile, I think he is one of the older, he deserves to be director, he has nothing to do in the kitchen or in the dining room! The swimming pools are clean mohamed the swimming pool specialist always pleasant to discuss with him a person of character but he has a very good heart.
(Original)
Hôtel qui à beaucoup changer dommage je ne viendrais plus pourtant j’ai était client depuis plusieurs années ! Je suis resté 4 jours en famille , ascenseur en panne et très dangereux pour les enfants ! L’hôtel a beaucoup changer c’était plus comme avant c’est bien dommage , les chambres sont sale ! Pas trop de serviette ! La dame a l’accueil toujours habiller en noire au comptoir de gauche toujours désagréable c’est une ancienne très mal polie ! Le spa est top les filles sont gentilles et à l’écoute ! Les repas sont moyen , le serveur le petit Monsieur Hassan habiller en vert qui nous sert au petit déjeuner et le soir est magnifique toujours aimable avec le sourire heureusement qu’il est là pour nous donner le sourire , je crois que c’est un des plus anciens, il mérite de passer directeur il a rien a faire en cuisine ou en salle ! Les piscines sont propre mohamed le pisciniste toujours agréable de discuter avec lui une personne de caractère mais il a un très bon cœur .
(Original)
Hôtel qui à beaucoup changer dommage je ne viendrais plus pourtant j’ai était client depuis plusieurs années ! Je suis resté 4 jours en famille , ascenseur en panne et très dangereux pour les enfants ! L’hôtel a beaucoup changer c’était plus comme avant c’est bien dommage , les chambres sont sale ! Pas trop de serviette ! La dame a l’accueil toujours habiller en noire au comptoir de gauche toujours désagréable c’est une ancienne très mal polie ! Le spa est top les filles sont gentilles et à l’écoute ! Les repas sont moyen , le serveur le petit Monsieur Hassan habiller en vert qui nous sert au petit déjeuner et le soir est magnifique toujours aimable avec le sourire heureusement qu’il est là pour nous donner le sourire , je crois que c’est un des plus anciens, il mérite de passer directeur il a rien a faire en cuisine ou en salle ! Les piscines sont propre mohamed le pisciniste toujours agréable de discuter avec lui une personne de caractère mais il a un très bon cœur .
Trip typeVacation · Family
Rooms2.0
Service5.0
Location4.0
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fat mess2 months ago on Google2/5
(Translated by Google) Taxi and horse-drawn carriage just in front of the hotel, it is very convenient. Room for 4 people but two towels present. Handprints on the window panes of the bedroom. Wifi does not work, telephone for the …
(Translated by Google) Taxi and horse-drawn carriage just in front of the hotel, it is very convenient. Room for 4 people but two towels present. Handprints on the window panes of the bedroom. Wifi does not work, telephone for the restaurant does not work, a hassle to get room service. Large swimming pool but it is better to know how to swim because there are steps and hop 1.60 deep up to 2m20 it seems to me.
I emphasize the friendliness of the doormen, the servers in the dining room, the cleaning staff, the spa masseuses and the pool servers.
Too bad there is not a service that offers excursions, I was told on arrival that there was a dedicated office but I did not see anyone present in 5 days.
Ha yes, point to also underline: the car park! When booking I clicked on reserve a parking space, but given the size of the car park for the number of people at the hotel it is just impossible. Parking too small so do not offer this kind of service.
(Original)
Taxi et calèche juste devant l’hôtel, c’est très pratique. Chambre de 4 personnes mais deux serviettes présentes. Traces de mains sur les vitres des fenêtres de la chambre. Wifi ne fonctionne pas, téléphone pour le restaurant ne fonctionne pas, une galère pour obtenir le room service. Piscine grande mais il vaut mieux savoir nager car il y’a des marches et hop 1,60 de profondeur jusqu’à 2m20 il me semble.
Je souligne l’amabilité des portiers, des serveurs en salle de repas, du personnel du ménage, des masseuses du spa et les serveurs de la piscine.
Dommage qu’il n’y ai pas un service qui propose des excursions, on m’a dit à l’arrivée qu’il y avait un bureau dédié mais je n’ai vu personne présent en 5 jours.
Ha oui, point à souligner également : le parking! Lors de la réservation j’ai cliqué sur réserver une place de parking, mais vu la taille du parking pour le nombre de personnes à l’hôtel c’est juste impossible. Parking trop petit donc ne proposez pas ce genre de service.
I emphasize the friendliness of the doormen, the servers in the dining room, the cleaning staff, the spa masseuses and the pool servers.
Too bad there is not a service that offers excursions, I was told on arrival that there was a dedicated office but I did not see anyone present in 5 days.
Ha yes, point to also underline: the car park! When booking I clicked on reserve a parking space, but given the size of the car park for the number of people at the hotel it is just impossible. Parking too small so do not offer this kind of service.
(Original)
Taxi et calèche juste devant l’hôtel, c’est très pratique. Chambre de 4 personnes mais deux serviettes présentes. Traces de mains sur les vitres des fenêtres de la chambre. Wifi ne fonctionne pas, téléphone pour le restaurant ne fonctionne pas, une galère pour obtenir le room service. Piscine grande mais il vaut mieux savoir nager car il y’a des marches et hop 1,60 de profondeur jusqu’à 2m20 il me semble.
Je souligne l’amabilité des portiers, des serveurs en salle de repas, du personnel du ménage, des masseuses du spa et les serveurs de la piscine.
Dommage qu’il n’y ai pas un service qui propose des excursions, on m’a dit à l’arrivée qu’il y avait un bureau dédié mais je n’ai vu personne présent en 5 jours.
Ha oui, point à souligner également : le parking! Lors de la réservation j’ai cliqué sur réserver une place de parking, mais vu la taille du parking pour le nombre de personnes à l’hôtel c’est juste impossible. Parking trop petit donc ne proposez pas ce genre de service.
Trip typeVacation · Family
Rooms3.0
Service2.0
Location3.0
Response from the owner2 months ago
(Translated by Google) Thank you to send us your comments. We are sorry that your experience did not meet your expectations. This was an unusual case and we will do better in the future.
(Original)
Merci de nous faire part de vos commentaires. Nous sommes désolés que votre expérience n’ait pas répondu à vos attentes. Il s’agissait d’un cas peu commun et nous ferons mieux à l’avenir.
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Rachida Aboumezrag2 months ago on Google1/5
(Translated by Google) Really disappointed with this hotel. The reception and the zero service. They give us 2 towel for 5. Disastrous meals not enough for everyone. They put down 6 tiramisu for everyone. For meals, if you don't come from …
(Translated by Google) Really disappointed with this hotel. The reception and the zero service. They give us 2 towel for 5. Disastrous meals not enough for everyone. They put down 6 tiramisu for everyone. For meals, if you don't come from the first minute, it's cooked and there isn't much left 30 minutes later. Customers have even taken the lead for msemen because there were not enough. Room not clean enough. To flee. I wouldn't set foot here again.
(Original)
Vraiment très déçu de cet hôtel. L'accueil et le service nul. Ils nous donnent 2 serviette pour 5. Les repas catastrophique pas assez pour tout le monde. Ils ont posé 6 tiramisu pour tout le monde. Pour les repas si tu ne viens pas des la 1ere minute c'est cuit et il ne reste plus grand chose 30mn après. Des clients se sont même pris la tête pour des msemen car il y en avait pas assez. Chambre pas assez propre. A fuire. Je ne mettrais plus les pieds ici.
(Original)
Vraiment très déçu de cet hôtel. L'accueil et le service nul. Ils nous donnent 2 serviette pour 5. Les repas catastrophique pas assez pour tout le monde. Ils ont posé 6 tiramisu pour tout le monde. Pour les repas si tu ne viens pas des la 1ere minute c'est cuit et il ne reste plus grand chose 30mn après. Des clients se sont même pris la tête pour des msemen car il y en avait pas assez. Chambre pas assez propre. A fuire. Je ne mettrais plus les pieds ici.
Trip typeVacation · Family
Rooms1.0
Service1.0
Location1.0
Response from the owner2 months ago
(Translated by Google) I am really sorry. We are normally known for our exceptional attention to detail, and we regret that we did not bring the best experience to your order.
(Original)
Je suis vraiment désolé. Nous sommes normalement connus pour notre attention exceptionnelle aux détails, et nous regrettons de ne pas avoir apporté la meilleure expérience lors de votre commande.
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ELİF UÇMAKa week ago on Google4/5
(Translated by Google) It's a sweet place. Employees are smiling. It can be said to be clean compared to hotels in this setting. The location is pretty good. …
(Translated by Google) It's a sweet place. Employees are smiling. It can be said to be clean compared to hotels in this setting. The location is pretty good.
(Original)
Tatlı bir yer. Çalışanlar güler yüzlü. Bu ayardaki otellere göre temiz denilebilir. Konumu bayağı iyi.
(Original)
Tatlı bir yer. Çalışanlar güler yüzlü. Bu ayardaki otellere göre temiz denilebilir. Konumu bayağı iyi.
Response from the ownera week ago
(Translated by Google) Hello, The entire Hotel el Andalous team would like to thank you for this wonderful feedback that values the work of our team. In fact, we make every effort to assist you and give you complete satisfaction. It was a pleasure to accompany you throughout your stay. See you soon.
(Original)
Merhaba, Tüm Hotel el Andalous ekibi, ekibimizin çalışmalarına değer veren bu harika geri bildirim için teşekkür eder. Aslında, size yardımcı olmak ve size tam bir memnuniyet sağlamak için her türlü çabayı gösteriyoruz. Konaklamanız boyunca size eşlik etmek bir zevkti. Yakında görüşürüz.
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mohamed kbail4 months ago on Google1/5
(Translated by Google) after changing rooms 3 times (first dusty, second direction the pipes) we find ourselves in a room located next to the air conditioning motors... 85 euros for a dirty room... Ps: we are a couple with two children , …
(Translated by Google) after changing rooms 3 times (first dusty, second direction the pipes) we find ourselves in a room located next to the air conditioning motors... 85 euros for a dirty room... Ps: we are a couple with two children , and we often stay in kech. I do not recommend this hotel at all, a disaster ...
(Original)
après avoir changé de chambre 3 fois (première poussiéreuse, deuxième sens les canalisations) la on se retrouve dans une chambre situé à côté des moteurs des clims... 85 euros pour une chambre sale.. Ps:on est un couple avec deux enfants, et on séjourne souvent à kech. je ne recommande pas du tout cet hôtel, une catastrophe...
(Original)
après avoir changé de chambre 3 fois (première poussiéreuse, deuxième sens les canalisations) la on se retrouve dans une chambre situé à côté des moteurs des clims... 85 euros pour une chambre sale.. Ps:on est un couple avec deux enfants, et on séjourne souvent à kech. je ne recommande pas du tout cet hôtel, une catastrophe...
Trip typeVacation
Rooms1.0
Service2.0
Location3.0
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thomas P4 weeks ago on Google1/5
(Translated by Google) Very average hotel, some find the comments harsh … it is certainly the same people who do the cleaning once a year; you don't have to be manic. Old-fashioned hotel, hair in the bed & bathroom… a vacuum cleaner, …
(Translated by Google) Very average hotel, some find the comments harsh … it is certainly the same people who do the cleaning once a year; you don't have to be manic. Old-fashioned hotel, hair in the bed & bathroom… a vacuum cleaner, professional conscience and envy would not be refused. Low rate does not justify hair in bed + bathroom, towels were stained on day 1 and then day 2 when room was "cleaned". the reception is difficult to reach but by dint of insisting and calling with my personal phone we manage to have someone. Do not plan Room service, no card in the rooms, you have to go down to the bar next to the swimming pool to order. Room service responds very rarely. when they answer, it's very dry and they hang up on you! When you ask for change, you are told that we are coming back and more sound, more image. I want to decide whether to give or not… even more so when someone hangs up on you. When we talk about it at the reception, it's normal for them, and even worse it makes them laugh...
Watch out for room service prices, sodas are more expensive than the food itself (7€ for a coke). The unreachable spa also has to believe that people are allergic to the telephone... In short... if you are not very demanding and lax like some comments present! Go for it! You will be in your sauce.
(Original)
Hôtel très moyen, certain trouvent les commentaires durs … ce sont certainement les mêmes personnes qui font une fois le ménage une fois dans l’année ; il ne faut pas être maniaque. Hôtel vieillot, cheveux dans le lit & salle de bain… un coup d’aspirateur, de conscience professionnelle et d’envie ne serait pas de refus. Un tarif bas ne justifie pas dés cheveux dans le lit + salle de bain, les serviettes étaient tachées le 1er jour puis le second lorsque la chambre a été « «nettoyée ». la réception est difficilement joignable mais à force d’insister et d’appeler avec mon téléphone personnel on arrive à avoir quelqu’un. Ne prévoyez pas de Room service, aucune carte dans les chambres, il faut descendre au bar à côté de la piscine pour commander. Le room service répond très rarement. lorsqu il répondent, c’est très sec et on vous raccroche au nez ! Lorsque vous demandez le rendue de monnaie on vous dit qu on revient et plus de son plus d’image. Je souhaite décider de donner ou pas… encore plus quand on vous raccroche au nez. Lorsqu on en parle à la réception, c’est pour eux normal, et pire encore ça les fait rire …
Attention aux tarifs du room service, les sodas sont plus cher que la nourriture elle même (7€ le coca). Le spa injoignable aussi a croire que les gens sont allergique au téléphone … Bref … si vous êtes peu exigent et laxiste comme certains commentaires présent ! Foncez ! Vous serez dans votre sauce.
Watch out for room service prices, sodas are more expensive than the food itself (7€ for a coke). The unreachable spa also has to believe that people are allergic to the telephone... In short... if you are not very demanding and lax like some comments present! Go for it! You will be in your sauce.
(Original)
Hôtel très moyen, certain trouvent les commentaires durs … ce sont certainement les mêmes personnes qui font une fois le ménage une fois dans l’année ; il ne faut pas être maniaque. Hôtel vieillot, cheveux dans le lit & salle de bain… un coup d’aspirateur, de conscience professionnelle et d’envie ne serait pas de refus. Un tarif bas ne justifie pas dés cheveux dans le lit + salle de bain, les serviettes étaient tachées le 1er jour puis le second lorsque la chambre a été « «nettoyée ». la réception est difficilement joignable mais à force d’insister et d’appeler avec mon téléphone personnel on arrive à avoir quelqu’un. Ne prévoyez pas de Room service, aucune carte dans les chambres, il faut descendre au bar à côté de la piscine pour commander. Le room service répond très rarement. lorsqu il répondent, c’est très sec et on vous raccroche au nez ! Lorsque vous demandez le rendue de monnaie on vous dit qu on revient et plus de son plus d’image. Je souhaite décider de donner ou pas… encore plus quand on vous raccroche au nez. Lorsqu on en parle à la réception, c’est pour eux normal, et pire encore ça les fait rire …
Attention aux tarifs du room service, les sodas sont plus cher que la nourriture elle même (7€ le coca). Le spa injoignable aussi a croire que les gens sont allergique au téléphone … Bref … si vous êtes peu exigent et laxiste comme certains commentaires présent ! Foncez ! Vous serez dans votre sauce.
Trip typeVacation · Solo
Rooms1.0
Service1.0
Location5.0
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Nono2 months ago on Google2/5
(Translated by Google) Pretty good hotel we stayed 6 days
during their stay we have them a water cut is a broken down elevator. …
during their stay we have them a water cut is a broken down elevator. …
(Translated by Google) Pretty good hotel we stayed 6 days
during their stay we have them a water cut is a broken down elevator.
The breakfast room is really small, which creates confusion between customers.
(Original)
Hôtel assez bien nous sommes restés 6 jours
pendant se séjour nous avons eux une coupure d’eau est un ascenseur en panne.
La salle pour le petit déjeuner et vraiment petit se qui crée des embrouilles entre les clients.
during their stay we have them a water cut is a broken down elevator.
The breakfast room is really small, which creates confusion between customers.
(Original)
Hôtel assez bien nous sommes restés 6 jours
pendant se séjour nous avons eux une coupure d’eau est un ascenseur en panne.
La salle pour le petit déjeuner et vraiment petit se qui crée des embrouilles entre les clients.
Trip typeVacation
Rooms4.0
Service3.0
Location4.0
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Florence PRADAT-BOTBOLa month ago on Google1/5
(Translated by Google) Hotel to flee!!!
Old rooms with a lack of cleanliness. HS TV remote control, HS safe also etc...
Half-board restaurant (like in the canteen!) Limited air conditioning and …
Old rooms with a lack of cleanliness. HS TV remote control, HS safe also etc...
Half-board restaurant (like in the canteen!) Limited air conditioning and …
(Translated by Google) Hotel to flee!!!
Old rooms with a lack of cleanliness. HS TV remote control, HS safe also etc...
Half-board restaurant (like in the canteen!) Limited air conditioning and especially prohibition for half-boarders to eat by the pool. We changed hotels the next day. WOW!!!
(Original)
Hotel à fuir !!!
Chambres vétustes avec un manque de propreté. Télécommande TV HS, coffre fort HS aussi etc...
Restaurant demi pension (comme à la cantine ! ) Clim limite et surtout interdiction pour les demi pensionnaires de manger au bord de la piscine. Nous avons changé d'hôtel le lendemain. OUF !!!
Old rooms with a lack of cleanliness. HS TV remote control, HS safe also etc...
Half-board restaurant (like in the canteen!) Limited air conditioning and especially prohibition for half-boarders to eat by the pool. We changed hotels the next day. WOW!!!
(Original)
Hotel à fuir !!!
Chambres vétustes avec un manque de propreté. Télécommande TV HS, coffre fort HS aussi etc...
Restaurant demi pension (comme à la cantine ! ) Clim limite et surtout interdiction pour les demi pensionnaires de manger au bord de la piscine. Nous avons changé d'hôtel le lendemain. OUF !!!
Rooms1.0
Service2.0
Location4.0
Response from the ownera month ago
(Translated by Google) Dear Florence, thank you for sharing your comments with us.
We are sorry that your experience did not meet your expectations. This was an unusual case and we will do better in the future.
(Original)
Cher Florence, merci de nous faire part de vos commentaires.
Nous sommes désolés que votre expérience n’ait pas répondu à vos attentes. Il s’agissait d’un cas peu commun et nous ferons mieux à l’avenir.
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Mehdi Drioueche2 months ago on Google5/5
(Translated by Google) Top and very understanding welcome. The rooms are large and clean. The extensive breakfast buffet. A room in the basement for night activities. I have not tested the lunchtime restaurant. The staff always caring. In …
(Translated by Google) Top and very understanding welcome. The rooms are large and clean. The extensive breakfast buffet. A room in the basement for night activities. I have not tested the lunchtime restaurant. The staff always caring. In short, I recommend because in addition to the hotel opposite the coaches to go to Jemah el Fna square. I highly recommend
(Original)
Accueil top et très compréhensif. Les chambres sont grandes et propres. Le buffet petit déjeuner très garnis. Une salle au sous sol pour activités nocturnes. Je n'ai pas testé la restauration du midi. Le personnels toujours aux petits soins. Bref je recommande car en plus face à l'hôtel des carrosses pour aller place jemah el fna. Je recommande vivement
(Original)
Accueil top et très compréhensif. Les chambres sont grandes et propres. Le buffet petit déjeuner très garnis. Une salle au sous sol pour activités nocturnes. Je n'ai pas testé la restauration du midi. Le personnels toujours aux petits soins. Bref je recommande car en plus face à l'hôtel des carrosses pour aller place jemah el fna. Je recommande vivement
Trip typeVacation
Response from the owner3 months ago
(Translated by Google) Mahdi,
Thank you for this encouraging comment.
We are glad you enjoyed your experience and look forward to seeing you again on your next visit.
(Original)
Mehdi,
Merci pour ce commentaire réjouissant.
Nous sommes ravis que vous ayez apprécié votre expérience et nous sommes impatients de vous revoir lors de votre prochaine visite.
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Azeddine E3 months ago on Google2/5
(Translated by Google) Small rooms that need updating for 20 years.
The air conditioning is also in urgent need of an update. The staff at the reception was not able to do the maximum to meet the needs of customers under the …
The air conditioning is also in urgent need of an update. The staff at the reception was not able to do the maximum to meet the needs of customers under the …
(Translated by Google) Small rooms that need updating for 20 years.
The air conditioning is also in urgent need of an update. The staff at the reception was not able to do the maximum to meet the needs of customers under the pretext of instructions. The corridors were not air-conditioned and the reception room was very little. Finally Marrakech in July 45° outside: Andalusian hotel at almost 1000 dh per night is the hotel to avoid. Their breakfast was all normal, no surprises to report. The restaurant staff were very friendly and helpful.
(Original)
Petite chambres qui ont besoin d'une mise-à-jour depuis 20 ans.
La climatisation est aussi besoin d'une mise-à-jour urgente. Le personnel a la réception n'était pas en mesure de faire le maximum pour répondre aux besoins des clients sous prétexte de consignes. Les couloirs n'étaient pas climatisé et la salle de réception l'était très peu. Enfin Marrakech en juillet 45° dehors: hôtel Andalous à presque 1000 dh la nuit est l'hôtel à eviter. Leur petit-déjeuner était tout ce qu'il y a de normal, pas de bonne surprise à signaler. Le personnel du restaurant étaient très sympathique et serviables.
The air conditioning is also in urgent need of an update. The staff at the reception was not able to do the maximum to meet the needs of customers under the pretext of instructions. The corridors were not air-conditioned and the reception room was very little. Finally Marrakech in July 45° outside: Andalusian hotel at almost 1000 dh per night is the hotel to avoid. Their breakfast was all normal, no surprises to report. The restaurant staff were very friendly and helpful.
(Original)
Petite chambres qui ont besoin d'une mise-à-jour depuis 20 ans.
La climatisation est aussi besoin d'une mise-à-jour urgente. Le personnel a la réception n'était pas en mesure de faire le maximum pour répondre aux besoins des clients sous prétexte de consignes. Les couloirs n'étaient pas climatisé et la salle de réception l'était très peu. Enfin Marrakech en juillet 45° dehors: hôtel Andalous à presque 1000 dh la nuit est l'hôtel à eviter. Leur petit-déjeuner était tout ce qu'il y a de normal, pas de bonne surprise à signaler. Le personnel du restaurant étaient très sympathique et serviables.
Rooms2.0
Service2.0
Location4.0
Response from the owner3 months ago
(Translated by Google) Thank you for letting us know about this problem. Your comments help us to do better. We are investigating this issue and hope to resolve it quickly and properly.
(Original)
Merci de nous avoir fait part de ce problème. Vos commentaires nous aident à faire mieux. Nous examinons ce problème et espérons le résoudre rapidement et correctement.
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Mrs RSK2 months ago on Google4/5
(Translated by Google) This hotel is in a great location near the Jemaa el Fna square and the Menara Mall shopping center, a super quiet area. …
(Translated by Google) This hotel is in a great location near the Jemaa el Fna square and the Menara Mall shopping center, a super quiet area.
Has a clean swimming pool and the employees are always friendly and helpful, a little refreshment in the rooms which sometimes smell musty but nothing bad I am fully satisfied 😉
(Original)
Cet hôtel est super bien situé proche de la place jemaa el fna et du centre commercial menara mall, quartier super tranquille.
Dispose d'une piscine propre et les employés sont toujours aimable et serviable, un peu de rafraîchissement dans les chambres qui sentent parfois le renfermé mais rien de méchant j en suis pleinement satisfait 😉
Has a clean swimming pool and the employees are always friendly and helpful, a little refreshment in the rooms which sometimes smell musty but nothing bad I am fully satisfied 😉
(Original)
Cet hôtel est super bien situé proche de la place jemaa el fna et du centre commercial menara mall, quartier super tranquille.
Dispose d'une piscine propre et les employés sont toujours aimable et serviable, un peu de rafraîchissement dans les chambres qui sentent parfois le renfermé mais rien de méchant j en suis pleinement satisfait 😉
Trip typeVacation · Family
Rooms4.0
Service5.0
Location5.0
Response from the owner2 months ago
(Translated by Google) Thank you very much for your comment, Your opinion is very important to us and lets us know that we are on the right track.
We are very happy that you enjoyed our Hotel.
(Original)
Merci beaucoup pour votre commentaire, Votre avis est très important pour nous et nous permet de savoir que nous sommes sur la bonne voie.
Nous sommes très heureux que vous ayez apprécié notre Hôtel.
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S. Ya month ago on Google5/5
(Translated by Google) Hotel at the top
Super adorable staff smiling attentive and very competent
Hyper copious breakfast dej dinner menu affordable price with a very wide choice …
Super adorable staff smiling attentive and very competent
Hyper copious breakfast dej dinner menu affordable price with a very wide choice …
(Translated by Google) Hotel at the top
Super adorable staff smiling attentive and very competent
Hyper copious breakfast dej dinner menu affordable price with a very wide choice of dishes for all
Spacious bedroom bedding nothing to say I sleep like a baby!
Cleanliness: we propose to.wash our.bath.towels every.day but also not.to.do.it.preserving the environment, we love it!
Hall rooms and swimming pool super clean everything is cleaned every day
The welcome the.cleanliness the quality of the dishes the competence of the staff (we have a good laugh).
Thank you ❤️ barakulah fikum
❤️❤️❤️🙏🙏🙏🙏
(Original)
Hôtel au top
Personnels hyper adorable souriants à l'écoute et très compétant
Petit dej hyper copieux carte dej dinner prix abordable av un très large.choix de plats pr tous
Chambre spacieuse litterie rien à dire je dors comme un bébé !
Propreté : on ns propose de.laver tous les.jours nos.serviettes de.bain mais aussi de ne pas.le.faire.pr.preserver l'environnement on adore !
Salles hall et piscine super propre tout est nettoyé chaque jour
L'accueil la.propreté la qualité des plats la compétence du personnel (on rigole bien).font que ce ne sera pas.la derniere pr nous ici
Merci ❤️ barakoulah fikoum
❤️❤️❤️🙏🙏🙏🙏
Super adorable staff smiling attentive and very competent
Hyper copious breakfast dej dinner menu affordable price with a very wide choice of dishes for all
Spacious bedroom bedding nothing to say I sleep like a baby!
Cleanliness: we propose to.wash our.bath.towels every.day but also not.to.do.it.preserving the environment, we love it!
Hall rooms and swimming pool super clean everything is cleaned every day
The welcome the.cleanliness the quality of the dishes the competence of the staff (we have a good laugh).
Thank you ❤️ barakulah fikum
❤️❤️❤️🙏🙏🙏🙏
(Original)
Hôtel au top
Personnels hyper adorable souriants à l'écoute et très compétant
Petit dej hyper copieux carte dej dinner prix abordable av un très large.choix de plats pr tous
Chambre spacieuse litterie rien à dire je dors comme un bébé !
Propreté : on ns propose de.laver tous les.jours nos.serviettes de.bain mais aussi de ne pas.le.faire.pr.preserver l'environnement on adore !
Salles hall et piscine super propre tout est nettoyé chaque jour
L'accueil la.propreté la qualité des plats la compétence du personnel (on rigole bien).font que ce ne sera pas.la derniere pr nous ici
Merci ❤️ barakoulah fikoum
❤️❤️❤️🙏🙏🙏🙏
Trip typeVacation · Friends
Rooms5.0
Service5.0
Location5.0
Response from the ownera month ago
(Translated by Google) Thank you very much for your nice comment.
We really appreciate that you took the time to share your experience with us and we look forward to seeing you again on your next visit.
(Original)
Merci beaucoup pour votre gentil commentaire.
Nous apprécions vraiment que vous ayez pris le temps de partager votre expérience avec nous et nous sommes impatients de vous revoir lors de votre prochaine visite.
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Abdelhak ZEROUALI2 months ago on Google1/5
(Translated by Google) I was assigned room 131 and 133 just above the nightclub impossible to sleep.
I went to see the reception at midnight to change rooms, they told me that there …
I went to see the reception at midnight to change rooms, they told me that there …
(Translated by Google) I was assigned room 131 and 133 just above the nightclub impossible to sleep.
I went to see the reception at midnight to change rooms, they told me that there is no free room so this category You have to wait for the music to stop, knowing that the nightclub it closes at 3am.
Otherwise you have to pay a supplement to have rooms seen on the swimming pool,
I got angry and after that coincidentally two rooms are released on the fourth floor.
- The bedroom on the 4th floor (431) noise from the air conditioning plus fridge that I unplugged.
(Original)
Ça m’a été attribué la chambre 131 et 133 juste au-dessus de la boîte de nuit impossible de dormir.
J’ai été voir la réception à minuit pour changer de chambre ils m’ont répondu que il n’y a pas de chambre de libre donc cette catégorie Il faut attendre attendre la musique qu’il va s’arrêter , En sachant que la boîte de nuit il ferme ses portes à 3h du matin.
Sinon il faut payer un supplément pour avoir des chambres vu sur piscine,
Je me suis énervé et après ça comme par hasard deux chambres sont libérées au quatrième étage.
- La chambre au 4ème ( 431) bruit de la Clim plus frigo que j’ai débranché.
I went to see the reception at midnight to change rooms, they told me that there is no free room so this category You have to wait for the music to stop, knowing that the nightclub it closes at 3am.
Otherwise you have to pay a supplement to have rooms seen on the swimming pool,
I got angry and after that coincidentally two rooms are released on the fourth floor.
- The bedroom on the 4th floor (431) noise from the air conditioning plus fridge that I unplugged.
(Original)
Ça m’a été attribué la chambre 131 et 133 juste au-dessus de la boîte de nuit impossible de dormir.
J’ai été voir la réception à minuit pour changer de chambre ils m’ont répondu que il n’y a pas de chambre de libre donc cette catégorie Il faut attendre attendre la musique qu’il va s’arrêter , En sachant que la boîte de nuit il ferme ses portes à 3h du matin.
Sinon il faut payer un supplément pour avoir des chambres vu sur piscine,
Je me suis énervé et après ça comme par hasard deux chambres sont libérées au quatrième étage.
- La chambre au 4ème ( 431) bruit de la Clim plus frigo que j’ai débranché.
Trip typeVacation · Family
Rooms1.0
Service1.0
Location1.0
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Daisy Bodinoa month ago on Google1/5
(Translated by Google) 1 star pcq not possible to put 0. During the whole week of my family stay, the 2 elevators were broken down in turn. The AC in our room didn't work for 2 days. Quite limited breakfast and always the same …
(Translated by Google) 1 star pcq not possible to put 0. During the whole week of my family stay, the 2 elevators were broken down in turn. The AC in our room didn't work for 2 days. Quite limited breakfast and always the same things....Dilapidated rooms, basic cleanliness, non-existent wifi! We won't be going back there again!
(Original)
1 étoile pcq pas possible de mettre 0. Pendant toute la semaine de mon séjour en famille, les 2 ascenseurs ont été en panne à tour de rôle. La clim de notre chambre n'a pas fonctionné pendant 2 jours. Petit déjeuner assez limité et tjr les mêmes choses....Chambres vétustes, propreté sommaire, wifi inexistante! Nous n'y reviendrons plus!
(Original)
1 étoile pcq pas possible de mettre 0. Pendant toute la semaine de mon séjour en famille, les 2 ascenseurs ont été en panne à tour de rôle. La clim de notre chambre n'a pas fonctionné pendant 2 jours. Petit déjeuner assez limité et tjr les mêmes choses....Chambres vétustes, propreté sommaire, wifi inexistante! Nous n'y reviendrons plus!
Trip typeVacation · Family
Rooms1.0
Service1.0
Location4.0
Response from the ownera month ago
(Translated by Google) Dear Bodino, Thank you for sharing your feedback with us.
We are sorry that your experience did not meet your expectations. This was an unusual case and we will do better in the future.
(Original)
Cher Bodino, merci de nous faire part de vos commentaires.
Nous sommes désolés que votre expérience n’ait pas répondu à vos attentes. Il s’agissait d’un cas peu commun et nous ferons mieux à l’avenir.
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Malika Guercia month ago on Google2/5
(Translated by Google) dilapidated hotel, very badly received by the receptionists at the reception, the restaurant does not offer a local menu except on Fridays on the tajine menu, I find it a shame not to offer more local menus, you eat …
(Translated by Google) dilapidated hotel, very badly received by the receptionists at the reception, the restaurant does not offer a local menu except on Fridays on the tajine menu, I find it a shame not to offer more local menus, you eat rice all week or pate is average!!
the only thing is that it is located
(Original)
hôtel vétuste, très mal accueilli par le réceptionnistes de l'accueil, le restaurant ne propose pas de menu local sauf le vendredi au menu tajine , je trouve ca dommage de ne pas proposer plus de menu locaux ,vous mangez toute la semaine du riz ou pate c'est moyen!!
la seule chose c'est qu'il est situer
the only thing is that it is located
(Original)
hôtel vétuste, très mal accueilli par le réceptionnistes de l'accueil, le restaurant ne propose pas de menu local sauf le vendredi au menu tajine , je trouve ca dommage de ne pas proposer plus de menu locaux ,vous mangez toute la semaine du riz ou pate c'est moyen!!
la seule chose c'est qu'il est situer
Trip typeVacation
Rooms2.0
Service3.0
Location4.0
Response from the ownera month ago
(Translated by Google) Malika,
Thank you for letting us know about this problem. Your comments help us to do better.
We are investigating this issue and hope to resolve it quickly and properly.
(Original)
Malika,
Merci de nous avoir fait part de ce problème. Vos commentaires nous aident à faire mieux.
Nous examinons ce problème et espérons le résoudre rapidement et correctement.
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adji fall2 months ago on Google5/5
(Translated by Google) Exellent! Congratulations to the whole Andalusian team, the best place in the world! A thousand thanks to Cherif, khadija you are a superb animation team! We don't forget Asma from the restaurant and Ismael you were …
(Translated by Google) Exellent! Congratulations to the whole Andalusian team, the best place in the world! A thousand thanks to Cherif, khadija you are a superb animation team! We don't forget Asma from the restaurant and Ismael you were awesome! Really very caring and we were well pampered 🥰!
We do not regret for a second having spent our money in Andalusian!
(Original)
Exellent ! Bravo a toute l equipe Andalou, the best place in the world ! Mille merci a Cherif , khadija vous etes une superbe equipe d'animation ! On oublie pas asma du restaurant et ismael vous avez ete geniales ! Vraiment aux petits soins et nous avons ete bien chouchouté 🥰 !
On ne regrette pas une seconde d avoir dépensé notre argent a Andalou !
We do not regret for a second having spent our money in Andalusian!
(Original)
Exellent ! Bravo a toute l equipe Andalou, the best place in the world ! Mille merci a Cherif , khadija vous etes une superbe equipe d'animation ! On oublie pas asma du restaurant et ismael vous avez ete geniales ! Vraiment aux petits soins et nous avons ete bien chouchouté 🥰 !
On ne regrette pas une seconde d avoir dépensé notre argent a Andalou !
Trip typeVacation · Family
Rooms5.0
Service5.0
Location5.0
Response from the owner2 months ago
(Translated by Google) Hello Mr Fall, a big thank you from the whole team.
Your satisfaction is our priority and it warms our hearts to read a great testimonial like yours.
It is our customers who allow us to constantly improve, we are very proud of our teams.
Thank you again for your comment.
(Original)
Bonjour Mr Fall, un grand merci de la part de toute l'équipe.
Votre satisfaction est notre priorité et cela nous fait chaud au cœur de lire un beau témoignage comme le vôtre.
Ce sont nos clients qui nous permettent de nous améliorer constamment, nous sommes très fiers de nos équipes.
Encore merci pour votre commentaire.
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Abla Severine Gafan3 weeks ago on Google1/5
(Translated by Google) You will regret nothing works, the elevator does not work well, the wifi does not work, old rooms from 1980 poorly maintained. (too bad it's a hotel that has a lot of customers and is well located) I had to change the …
(Translated by Google) You will regret nothing works, the elevator does not work well, the wifi does not work, old rooms from 1980 poorly maintained. (too bad it's a hotel that has a lot of customers and is well located) I had to change the hotel in the end. October 2022
(Original)
Vous allez regretter rien ne marche ,l’ ascenseur ne marche pas bien , le wifi ne marche , des vielles chambres de 1980 mal entretenues. ( dommage c’est un hôtel qui a bcp de clients et bien situé) J’ai dû changer dl’hôtel finalement . octobre 2022
(Original)
Vous allez regretter rien ne marche ,l’ ascenseur ne marche pas bien , le wifi ne marche , des vielles chambres de 1980 mal entretenues. ( dommage c’est un hôtel qui a bcp de clients et bien situé) J’ai dû changer dl’hôtel finalement . octobre 2022
Trip typeCouple
Rooms1.0
Service1.0
Location5.0
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Patricia Lepagnot3 weeks ago on Google2/5
(Translated by Google) Hotel to avoid. Elevator regularly broken down, very mediocre catering, renovation to be planned, only positive point of our stay, pleasant staff …
(Translated by Google) Hotel to avoid. Elevator regularly broken down, very mediocre catering, renovation to be planned, only positive point of our stay, pleasant staff
(Original)
Hôtel à éviter. Ascenseur en panne régulièrement, restauration très médiocre, rénovation à prévoir seul point positif de notre séjour personnel agréable
(Original)
Hôtel à éviter. Ascenseur en panne régulièrement, restauration très médiocre, rénovation à prévoir seul point positif de notre séjour personnel agréable
Trip typeVacation · Couple
Rooms2.0
Service2.0
Location2.0
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SAAD BOUTAIBa month ago on Google3/5
(Translated by Google) The good memory is the warm welcome of Mr Hassan responsible for the restaurant during breakfast, a friendly, helpful and very active and dynamic man I give him 5☆ …
(Translated by Google) The good memory is the warm welcome of Mr Hassan responsible for the restaurant during breakfast, a friendly, helpful and very active and dynamic man I give him 5☆
(Original)
Le bon souvenir c'est l'accueil chaleureux de Mr Hassan responsable du restaurant pendant le petit-déjeuner, un homme sympathique, serviable et très actif et dynamique je lui donne 5☆
(Original)
Le bon souvenir c'est l'accueil chaleureux de Mr Hassan responsable du restaurant pendant le petit-déjeuner, un homme sympathique, serviable et très actif et dynamique je lui donne 5☆
Trip typeVacation · Family
Rooms2.0
Service2.0
Location5.0
Response from the ownera month ago
(Translated by Google) Saad, thank you for this encouraging comment.
We are glad you enjoyed your experience and look forward to seeing you again on your next visit.
(Original)
Saad, merci pour ce commentaire réjouissant.
Nous sommes ravis que vous ayez apprécié votre expérience et nous sommes impatients de vous revoir lors de votre prochaine visite.
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Hasna BZa month ago on Google4/5
(Translated by Google) The hotel is clean, very well located and the best value for money. …
(Translated by Google) The hotel is clean, very well located and the best value for money.
(Original)
L’hôtel est propre , très bien situé et meilleur rapport qualité prix.
(Original)
L’hôtel est propre , très bien situé et meilleur rapport qualité prix.
Trip typeVacation
Rooms4.0
Service4.0
Location5.0
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S Adouzi25 months ago on Google1/5
(Translated by Google) I will never come to this hotel again. Outrageous 2.5 hour wait for check in. The employee complains that the office only has 2 employees per floor to clean the 40 rooms, so people have to wait a long time. AC is not …
(Translated by Google) I will never come to this hotel again. Outrageous 2.5 hour wait for check in. The employee complains that the office only has 2 employees per floor to clean the 40 rooms, so people have to wait a long time. AC is not working and it's 39 degrees!! Small pool for too many people. Up for renovation. Staff at the counter do their best but they can't help it because they are waiting for the key from the cleaners.
(Original)
Ik kom nooit meer naar dit hotel. Schandalig 2,5 uur lang gewacht op inchecken. De medewerker klagen dat het kantoor maar 2 medewerker per etage de 40 kamers moeten schoonmaken waardoor mensen lang moeten wachten. Airco werkt niet en het is van 39 graden!! Klein zwembad voor teveel mensen. Toe aan renovatie. Medewerker aan de bali doen hun best maar zij kunnen er niks aan doen omdat ze wachten op de sleutel van de schoonmakers.
(Original)
Ik kom nooit meer naar dit hotel. Schandalig 2,5 uur lang gewacht op inchecken. De medewerker klagen dat het kantoor maar 2 medewerker per etage de 40 kamers moeten schoonmaken waardoor mensen lang moeten wachten. Airco werkt niet en het is van 39 graden!! Klein zwembad voor teveel mensen. Toe aan renovatie. Medewerker aan de bali doen hun best maar zij kunnen er niks aan doen omdat ze wachten op de sleutel van de schoonmakers.
Rooms1.0
Service1.0
Location3.0
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Zoubir Bouhaddaa month ago on Google5/5
(Translated by Google) Extraordinary personal delicious meals and in all the restaurants of the hotel only downside the rooms we are doing their time if not all the rest extra I will come back …
(Translated by Google) Extraordinary personal delicious meals and in all the restaurants of the hotel only downside the rooms we are doing their time if not all the rest extra I will come back
(Original)
Personnels extraordinaire repas délicieux et dans tous les restaurants de l hôtel seul bémol les chambres on fait leur temps si non tous le reste extra je reviendrai
(Original)
Personnels extraordinaire repas délicieux et dans tous les restaurants de l hôtel seul bémol les chambres on fait leur temps si non tous le reste extra je reviendrai
Trip typeVacation · Couple
Rooms3.0
Service5.0
Location5.0
Response from the ownera month ago
(Translated by Google) Thank you for this great comment, Zoubir.
We work hard to meet your expectations and we are happy to learn when we have reached our goal.
Come back to see us soon.
Have a good day
(Original)
Merci pour ce super commentaire, Zoubir.
Nous travaillons dur pour répondre à vos attentes et nous sommes heureux d’apprendre quand nous avons atteint notre objectif.
Revenez nous voir bientôt.
Bonne journée
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Muriel Lemaire5 months ago on Google1/5
(Translated by Google) Room more or less okay, but a lick of paint and cleaning would be needed.
Very average breakfast, nothing typical Moroccan, tin cans put to warm up for …
Very average breakfast, nothing typical Moroccan, tin cans put to warm up for …
(Translated by Google) Room more or less okay, but a lick of paint and cleaning would be needed.
Very average breakfast, nothing typical Moroccan, tin cans put to warm up for hot dishes. On the other hand, the room staff are very nice.
Wifi non-existent but as an answer we will improve.
No documentation on Marrakech at the reception, I have to go to the surrounding hotels which gave it to me although they were not customers.
Rude receptionists, there is even one who smokes and throws his cigarette butt on the floor.
In short, it is better to abstain.
False advertising on photos and star ratings.
I saw the sales manager who of course is sorry will try to improve the service, will make me a commercial gesture (I'm still waiting) we'll walk you.
I forgot registered under a false name in my room (Mr Hoch) I don't know where they found that.
To clear customs it is not them but the agency Easy voyage (not worth much better) responsible.
(Original)
Chambre a peu près correct , mais un coup de peinture et nettoyage serait nécessaire.
Petit déjeuner très moyen , rien de typique marocain , des boites de conserves mises à réchauffer pour les plats chauds .par contre le personnel de salle très sympa ,.
Wifi inexistant mais comme réponse on va améliorer.
Aucune documentation sur Marrakech a l' accueil , je dois aller dans les hôtels environnants qui me l'ont donné bien que non clients .
Réceptionnistes désagréables , il y en a même un qui fume et jette son mégot par terre .
En bref , il est préférable de s' abstenir .
Publicité mensongère sur les photos et le nombre d'étoiles .
J' ai vu la responsable commerciale qui bien entendue est désolée va chercher a améliorer le service , va me faire un geste commercial ( j' attend encore ) on vous ballade .
J'oubliais inscrit sous un faux nom dans ma chambre ( Mr Hoch )je ne sais pas ou ils ont trouvé cela .
Pour se dédouaner ce n' est pas eux mais l' agence Easy voyage ( ne vaux guère mieux ) responsable .
Very average breakfast, nothing typical Moroccan, tin cans put to warm up for hot dishes. On the other hand, the room staff are very nice.
Wifi non-existent but as an answer we will improve.
No documentation on Marrakech at the reception, I have to go to the surrounding hotels which gave it to me although they were not customers.
Rude receptionists, there is even one who smokes and throws his cigarette butt on the floor.
In short, it is better to abstain.
False advertising on photos and star ratings.
I saw the sales manager who of course is sorry will try to improve the service, will make me a commercial gesture (I'm still waiting) we'll walk you.
I forgot registered under a false name in my room (Mr Hoch) I don't know where they found that.
To clear customs it is not them but the agency Easy voyage (not worth much better) responsible.
(Original)
Chambre a peu près correct , mais un coup de peinture et nettoyage serait nécessaire.
Petit déjeuner très moyen , rien de typique marocain , des boites de conserves mises à réchauffer pour les plats chauds .par contre le personnel de salle très sympa ,.
Wifi inexistant mais comme réponse on va améliorer.
Aucune documentation sur Marrakech a l' accueil , je dois aller dans les hôtels environnants qui me l'ont donné bien que non clients .
Réceptionnistes désagréables , il y en a même un qui fume et jette son mégot par terre .
En bref , il est préférable de s' abstenir .
Publicité mensongère sur les photos et le nombre d'étoiles .
J' ai vu la responsable commerciale qui bien entendue est désolée va chercher a améliorer le service , va me faire un geste commercial ( j' attend encore ) on vous ballade .
J'oubliais inscrit sous un faux nom dans ma chambre ( Mr Hoch )je ne sais pas ou ils ont trouvé cela .
Pour se dédouaner ce n' est pas eux mais l' agence Easy voyage ( ne vaux guère mieux ) responsable .
Trip typeCouple
Rooms2.0
Service2.0
Location2.0
Response from the owner3 months ago
(Translated by Google) I am really sorry.
We are normally known for our exceptional attention to detail, and we regret that we did not bring the best experience to your visit.
We always strive to provide an exceptional experience, and we are deeply sorry when we fail to meet our customers' expectations.
Thank you for taking the time to bring this to our attention.
We use your feedback to improve ourselves and make sure it doesn't happen again.
(Original)
Je suis vraiment désolé.
Nous sommes normalement connus pour notre attention exceptionnelle aux détails, et nous regrettons de ne pas avoir apporté la meilleure expérience lors de votre visite.
Nous cherchons toujours à offrir une expérience exceptionnelle, et nous sommes profondément désolés lorsque nous ne répondons pas aux attentes de nos clients.
Merci d’avoir pris le temps de porter cela à notre attention.
Nous utilisons vos commentaires pour nous améliorer et faire en sorte que cela ne se reproduise pas.
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easy science5 months ago on Google2/5
(Translated by Google) For the hotel coffee. Orders take a long time, you can expect more than 40 munite for a single drink, the beef is not up to par. There is a good atmosphere next to the swimming pool but the food side needs to be …
(Translated by Google) For the hotel coffee. Orders take a long time, you can expect more than 40 munite for a single drink, the beef is not up to par. There is a good atmosphere next to the swimming pool but the food side needs to be reviewed
(Original)
Pour le café de l'hotel . Les commandes tardent beaucoup , on peut attendre plus de 40 munite pour 1 seul boisson , la bouf n'est pas à la hauteur . Il y'a une bonne ambiance à coté de la piscine mais faut revoir le coté d'alimentation
(Original)
Pour le café de l'hotel . Les commandes tardent beaucoup , on peut attendre plus de 40 munite pour 1 seul boisson , la bouf n'est pas à la hauteur . Il y'a une bonne ambiance à coté de la piscine mais faut revoir le coté d'alimentation
Response from the owner3 months ago
(Translated by Google) Thank you for letting us know about this problem. Your comments help us to do better. We are reviewing this remark and hope to resolve it quickly and properly.
(Original)
Merci de nous avoir fait part de ce problème. Vos commentaires nous aident à faire mieux. Nous examinons cette remarque et espérons la résoudre rapidement et correctement.
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Samy Dihaj3 months ago on Google1/5
(Translated by Google) What to say ?
Honestly run away!
Deplorable reception service! …
Honestly run away!
Deplorable reception service! …
(Translated by Google) What to say ?
Honestly run away!
Deplorable reception service!
We arrived with a reservation via Booking.. we were asked to wait 20min.. to get the room..
we waited more than 1h30 to finally tell us that it's not ready..
we ask to see a manager we are told that he is coming .. 30min later still no manager in sight ..
we ended up leaving the place and canceling our reservation..
inadmissible !!!!!
I do not recommend .. it's a waste of time!
no respect for others in this hotel.
(Original)
Que dire ?
Honnêtement fuyez !
Service réception déplorable !
Nous sommes arrivés avec une reservation via Booking.. on nous demande d'attendre 20min.. pour avoir la chambre..
nous avons attendu plus d'1h30 pour au final nous dire que ce n'est pas prêt..
nous demandons a voir un responsable on nous dit qu'il arrive.. 30min apres toujours pas de responsable en vue..
nous avons fini par quitter les lieux et annuler notre réservation..
inadmissible !!!!!
Je ne conseille pas.. c'est une perte de temps !
aucun respect pour Autrui dans cet hôtel.
Honestly run away!
Deplorable reception service!
We arrived with a reservation via Booking.. we were asked to wait 20min.. to get the room..
we waited more than 1h30 to finally tell us that it's not ready..
we ask to see a manager we are told that he is coming .. 30min later still no manager in sight ..
we ended up leaving the place and canceling our reservation..
inadmissible !!!!!
I do not recommend .. it's a waste of time!
no respect for others in this hotel.
(Original)
Que dire ?
Honnêtement fuyez !
Service réception déplorable !
Nous sommes arrivés avec une reservation via Booking.. on nous demande d'attendre 20min.. pour avoir la chambre..
nous avons attendu plus d'1h30 pour au final nous dire que ce n'est pas prêt..
nous demandons a voir un responsable on nous dit qu'il arrive.. 30min apres toujours pas de responsable en vue..
nous avons fini par quitter les lieux et annuler notre réservation..
inadmissible !!!!!
Je ne conseille pas.. c'est une perte de temps !
aucun respect pour Autrui dans cet hôtel.
Trip typeVacation
Rooms1.0
Service1.0
Location1.0
Response from the owner2 months ago
(Translated by Google) Dear Sammy,
Thank you to send us your comments.
We are sorry that your experience did not meet your expectations.
This was an unusual case and we will do better in the future.
We'll be happy to make things right if you give us another chance.
(Original)
Cher Samy,
merci de nous faire part de vos commentaires.
Nous sommes désolés que votre expérience n’ait pas répondu à vos attentes.
Il s’agissait d’un cas peu commun et nous ferons mieux à l’avenir.
Nous serons ravis d’arranger les choses si vous nous donnez une autre chance.
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Fatimzahra Rabiy2 months ago on Google1/5
(Translated by Google) A hotel not even for a star, poor service, unpleasant reception staff who discuss in front of customers in a catastrophic way, check in for 2 hours. …
(Translated by Google) A hotel not even for a star, poor service, unpleasant reception staff who discuss in front of customers in a catastrophic way, check in for 2 hours.
Lack of professionalism
(Original)
Un hotel meme pas pour une étoile un service mediocre le personnel de la reception désagréable qui discute devant les clients a une manière catastrophique , le check in pendant 2heure .
Manque de professionnalisme
Lack of professionalism
(Original)
Un hotel meme pas pour une étoile un service mediocre le personnel de la reception désagréable qui discute devant les clients a une manière catastrophique , le check in pendant 2heure .
Manque de professionnalisme
Rooms1.0
Service1.0
Location5.0
Response from the owner2 months ago
(Translated by Google) We always strive to provide an exceptional experience, and we are deeply sorry when we do not meet our customers' expectations. Thank you for taking the time to bring this to our attention. We use your feedback to improve ourselves and make sure this does not happen again.
(Original)
Nous cherchons toujours à offrir une expérience exceptionnelle, et nous sommes profondément désolés lorsque nous ne répondons pas aux attentes de nos clients. Merci d’avoir pris le temps de porter cela à notre attention. Nous utilisons vos commentaires pour nous améliorer et faire en sorte que cela ne se reproduise pas.
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Rachid Omar2 months ago on Google1/5
(Translated by Google) Inadmissible I have never experienced this in my life
Housekeeper Sabah unfortunately can't do anything about it she arrived 4 days ago …
Housekeeper Sabah unfortunately can't do anything about it she arrived 4 days ago …
(Translated by Google) Inadmissible I have never experienced this in my life
Housekeeper Sabah unfortunately can't do anything about it she arrived 4 days ago
All staff and infrastructure needs to be completely renovated
Frankly very very disappointed with this hotel
It's a scandal the 4 stars grrrrrrrr
The establishment
(Original)
Inadmissible je nais jamais vécu sa de ma vie
La gouvernante Sabah malheureusement ne peut rien y faire elle est arrivé il ya 4 jours
Tout le personnel et l'infrastructure est à rénover complètement
Franchement très très déçu de cet hôtel
C'est un scandale les 4 étoiles grrrrrrrr
L'établissement
Housekeeper Sabah unfortunately can't do anything about it she arrived 4 days ago
All staff and infrastructure needs to be completely renovated
Frankly very very disappointed with this hotel
It's a scandal the 4 stars grrrrrrrr
The establishment
(Original)
Inadmissible je nais jamais vécu sa de ma vie
La gouvernante Sabah malheureusement ne peut rien y faire elle est arrivé il ya 4 jours
Tout le personnel et l'infrastructure est à rénover complètement
Franchement très très déçu de cet hôtel
C'est un scandale les 4 étoiles grrrrrrrr
L'établissement
Trip typeVacation
Rooms1.0
Service1.0
Location3.0
Response from the owner2 months ago
(Translated by Google) I am really sorry. We are normally known for our exceptional attention to detail, and we regret that we did not bring the best experience to your visit.
(Original)
Je suis vraiment désolé. Nous sommes normalement connus pour notre attention exceptionnelle aux détails, et nous regrettons de ne pas avoir apporté la meilleure expérience lors de votre visite.
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Salim BERGAM3 months ago on Google3/5
(Translated by Google) Superb hotel very clean nothing to say, on the other hand the staff at the reception incompetent and lack of experience. …
(Translated by Google) Superb hotel very clean nothing to say, on the other hand the staff at the reception incompetent and lack of experience.
(Original)
Superbe hôtel très propre rien à dire, par contre le personnel à la réception incompétent et manque d'expérience.
(Original)
Superbe hôtel très propre rien à dire, par contre le personnel à la réception incompétent et manque d'expérience.
Trip typeVacation · Family
Rooms4.0
Service3.0
Location4.0
Response from the owner3 months ago
(Translated by Google) Thank you for your comment. I'm sorry to hear that your experience was frustrating, but I really appreciate you bringing this feeling to our attention.
(Original)
Merci pour votre commentaire. Je suis désolé d’apprendre que votre expérience a été frustrante, mais j’apprécie vraiment que vous ayez porté ce sentiment à notre attention.
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Xavi 10383 months ago on Google5/5
(Translated by Google) This summer I have been in this hotel and the truth is that I do not recommend it, in previous times it would be a good hotel but now it has become old and somewhat dirty, bad lunch and always the same …
(Translated by Google) This summer I have been in this hotel and the truth is that I do not recommend it, in previous times it would be a good hotel but now it has become old and somewhat dirty, bad lunch and always the same
(Original)
Este verano he estado en este hotel y la verdad que no lo recomiendo, en tiempos anteriores seria un buen hotel pero en la acrualidad se ha quedado antiguo y algo sucio , el almuerzo malo y siempre lo mismo
(Original)
Este verano he estado en este hotel y la verdad que no lo recomiendo, en tiempos anteriores seria un buen hotel pero en la acrualidad se ha quedado antiguo y algo sucio , el almuerzo malo y siempre lo mismo
Trip typeVacation
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Sanaa Allali4 months ago on Google5/5
(Translated by Google) Friendly and very polite staff
The establishment is well located in the heart of the city avoiding customers to use their cars …
The establishment is well located in the heart of the city avoiding customers to use their cars …
(Translated by Google) Friendly and very polite staff
The establishment is well located in the heart of the city avoiding customers to use their cars
(Original)
Un personnel aimable et très à la hauteur
L’établissement est bien situé au cœur de la ville évitant aux clients d’utiliser leurs voitures
The establishment is well located in the heart of the city avoiding customers to use their cars
(Original)
Un personnel aimable et très à la hauteur
L’établissement est bien situé au cœur de la ville évitant aux clients d’utiliser leurs voitures
Trip typeVacation
Rooms4.0
Response from the owner3 months ago
(Translated by Google) Dear Sanaa, the whole team of HOTEL EL ANDALOUS thanks you for this very good feedback that you took care to share.
We are delighted to read that you particularly appreciated the professionalism and kindness of our teams as well as our location.
(Original)
Cher Sanaa, toute l’équipe d'HOTEL EL ANDALOUS vous remercie pour ce très bon retour que vous avez pris soin de partager.
Nous sommes ravis de lire que vous avez tout particulièrement apprécié le professionnalisme et la gentillesse de nos équipes ainsi que notre emplacement.
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Saskia Molinaa month ago on Google5/5
(Translated by Google) We have been a couple of days and what stands out most in this hotel is the good attention of the staff, especially mentioning Anis at the reception who is involved to help you a lot, Thank you! …
(Translated by Google) We have been a couple of days and what stands out most in this hotel is the good attention of the staff, especially mentioning Anis at the reception who is involved to help you a lot, Thank you!
(Original)
Hemos estado un par de días y lo que más destaca en este hotel es la buena atención del personal, mencionando especialmente a Anis de recepción que se involucra para ayudarte mucho, ¡Gracias!
(Original)
Hemos estado un par de días y lo que más destaca en este hotel es la buena atención del personal, mencionando especialmente a Anis de recepción que se involucra para ayudarte mucho, ¡Gracias!
Trip typeVacation
Rooms2.0
Service5.0
Location5.0
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nacira El AYADIa month ago on Google5/5
(Translated by Google) Great hotel. Warm welcome, top staff I recommend
(Original) …
(Original) …
(Translated by Google) Great hotel. Warm welcome, top staff I recommend
(Original)
Super hôtel. Accueil chaleureux, personnel au top je recommande
(Original)
Super hôtel. Accueil chaleureux, personnel au top je recommande
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Response from the ownera month ago
(Translated by Google) Nacira, thank you very much for your nice comment.
We really appreciate that you took the time to share your experience with us.
(Original)
Nacira, merci beaucoup pour votre gentil commentaire.
Nous apprécions vraiment que vous ayez pris le temps de partager votre expérience avec nous.
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Hajar Ziania month ago on Google5/5
(Translated by Google) Magnificent hotel, and above all the staff is incredible, very welcoming and smiling!! …
(Translated by Google) Magnificent hotel, and above all the staff is incredible, very welcoming and smiling!!
(Original)
Magnifique hôtel, et surtout surtout le personnel est incroyable, très accueillant et souriant!!
(Original)
Magnifique hôtel, et surtout surtout le personnel est incroyable, très accueillant et souriant!!
Rooms5.0
Service5.0
Location5.0
Response from the ownera month ago
(Translated by Google) Hello Hajar,
We cannot thank you enough for your comment on our Hotel.
Your opinion is very important to us and lets us know that we are on the right track.
(Original)
Bonjour Hajar,
Nous ne saurions trop vous remercier pour votre commentaire sur notre Hôtel.
Votre avis est très important pour nous et nous permet de savoir que nous sommes sur la bonne voie.
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Nadia Paitrault2 months ago on Google4/5
(Translated by Google) Very good pizza today. Served quickly.
Abdelhaq the smiling and efficient server.
Goodbye . …
Abdelhaq the smiling and efficient server.
Goodbye . …
(Translated by Google) Very good pizza today. Served quickly.
Abdelhaq the smiling and efficient server.
Goodbye .
(Original)
Trés bonne pizza aujourd'hui .servie rapidement .
Abdelhaq le serveur souriant et efficace .
A bientôt .
Abdelhaq the smiling and efficient server.
Goodbye .
(Original)
Trés bonne pizza aujourd'hui .servie rapidement .
Abdelhaq le serveur souriant et efficace .
A bientôt .
Response from the owner2 months ago
(Translated by Google) Dear Paitrault, the whole team thanks you for this very good feedback that you took care to share.
We are delighted that you particularly appreciated the professionalism and kindness of our teams as well as the quality of the pizzas.
Thank you again for your review and for being such a great customer.
(Original)
Cher Paitrault, toute l’équipe vous remercie pour ce très bon retour que vous avez pris soin de partager.
Nous sommes ravis que vous avez tout particulièrement apprécié le professionnalisme et la gentillesse de nos équipes ainsi que la qualité des pizzas.
Merci encore pour votre commentaire et pour avoir été un si bon client.
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Mounia Hs2 months ago on Google1/5
(Translated by Google) Beware, nothing to do with the photos posted
Very small and unsuitable rooms, elevator in a terrible state
We had an intoxication following a dinner on the spot …
Very small and unsuitable rooms, elevator in a terrible state
We had an intoxication following a dinner on the spot …
(Translated by Google) Beware, nothing to do with the photos posted
Very small and unsuitable rooms, elevator in a terrible state
We had an intoxication following a dinner on the spot
No respect for the customer
To flee
(Original)
Méfiez vous, Rien à voir avec les photos postées
Chambres très petites et impropres, assenceur dans un état lamentable
On a eu une intoxication suite à un dîner sur place
Aucun respect pour le client
A fuir
Very small and unsuitable rooms, elevator in a terrible state
We had an intoxication following a dinner on the spot
No respect for the customer
To flee
(Original)
Méfiez vous, Rien à voir avec les photos postées
Chambres très petites et impropres, assenceur dans un état lamentable
On a eu une intoxication suite à un dîner sur place
Aucun respect pour le client
A fuir
Trip typeVacation
Rooms1.0
Service2.0
Location4.0
Response from the owner2 months ago
(Translated by Google) Thank you for letting us know about this problem. Your comments help us to do better.
We are investigating this issue and hope to resolve it quickly and properly.
(Original)
Merci de nous avoir fait part de ce problème. Vos commentaires nous aident à faire mieux.
Nous examinons ce problème et espérons le résoudre rapidement et correctement.
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ADIL NADIa week ago on Google3/5
(Translated by Google) A small car park.
The rooms on the boulevard, too much noise at night. …
The rooms on the boulevard, too much noise at night. …
(Translated by Google) A small car park.
The rooms on the boulevard, too much noise at night.
(Original)
Un petit parking.
Les chambre sur le boulevard ,trop de bruit la nuit.
The rooms on the boulevard, too much noise at night.
(Original)
Un petit parking.
Les chambre sur le boulevard ,trop de bruit la nuit.
Trip typeVacation · Family
Rooms4.0
Service3.0
Location4.0
Response from the ownera week ago
(Translated by Google) Hello, Thank you for taking the time to give us this feedback on our hotel el Andalous lounge & SPA. We take note of your remarks and will make sure to improve on these points in order to offer you an irreproachable service during your next visit. We hope to see you again very soon.
(Original)
Bonjour, Merci d’avoir pris le temps de nous faire ce retour sur notre hôtel el Andalous lounge & SPA. Nous prenons note de vos remarques et veillerons à nous améliorer sur ces points afin de vous offrir une prestation irréprochable lors de votre prochaine visite. Nous espérons vous revoir très vite.
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Boutaina t8 months ago on Google1/5
(Translated by Google) Very run down hotel.
Strategic location certainly, but renovations are needed.
More importantly, we had to cut our stay short due to the unsavory company of …
Strategic location certainly, but renovations are needed.
More importantly, we had to cut our stay short due to the unsavory company of …
(Translated by Google) Very run down hotel.
Strategic location certainly, but renovations are needed.
More importantly, we had to cut our stay short due to the unsavory company of the hotel.
Very poor breakfast, you can get very decent ones at good prices right next to the hotel.
So avoid!!! Especially if you are traveling with family.
(Original)
Hôtel très vétuste.
Emplacement stratégique certes, mais des rénovations s'imposent.
Plus important, nous avons dû écourter notre séjour à cause des fréquentations peu recommandables de l'hôtel.
Petit-déjeuner très médiocre, vous pouvez en prendre de très corrects à bons prix juste à côté de l'hôtel.
Donc à éviter !!! Surtout si vous voyagez en famille.
Strategic location certainly, but renovations are needed.
More importantly, we had to cut our stay short due to the unsavory company of the hotel.
Very poor breakfast, you can get very decent ones at good prices right next to the hotel.
So avoid!!! Especially if you are traveling with family.
(Original)
Hôtel très vétuste.
Emplacement stratégique certes, mais des rénovations s'imposent.
Plus important, nous avons dû écourter notre séjour à cause des fréquentations peu recommandables de l'hôtel.
Petit-déjeuner très médiocre, vous pouvez en prendre de très corrects à bons prix juste à côté de l'hôtel.
Donc à éviter !!! Surtout si vous voyagez en famille.
Trip typeFamily
Rooms1.0
Service1.0
Location4.0
Response from the owner7 months ago
Dear Boutaina,
thank you for sharing your comments with us. We are sorry that your experience did not meet your expectations.
This was an unusual case and we will do better in the future. We'll be happy to make things right if you give us another chance.
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Jerrari Otmane3 weeks ago on Google1/5
(Translated by Google) It is a hotel that enslaves workers and its owner considers himself in his home and deals with female workers and workers as slavery, and the same thing applies to all hotels affiliated with Malin Al Shakara …
(Translated by Google) It is a hotel that enslaves workers and its owner considers himself in his home and deals with female workers and workers as slavery, and the same thing applies to all hotels affiliated with Malin Al Shakara
(Original)
انه فندق يستعبد العمال و صاحبه يعتبر نفسه في منزله و يتعامل في العاملات و العمال بصفة عبودية و نفس الشيء ينطبق على جميع الفنادق التابعة لمالين الشكارة
(Original)
انه فندق يستعبد العمال و صاحبه يعتبر نفسه في منزله و يتعامل في العاملات و العمال بصفة عبودية و نفس الشيء ينطبق على جميع الفنادق التابعة لمالين الشكارة
Response from the owner2 weeks ago
(Translated by Google) Hello Mr.Jerrari
First of all, within our El Andalous family we call our employees by the terms "collaborators" and not by the terms you have described them as "workers". I would like to inform you and inform all readers that your comments are defamatory and that our legal department will sue you for damages. Our collaborators work within our establishment according to the legislation in force and according to the labor code. They also benefit from certain advantages according to the schedules and responsibilities of each: responsibility bonus, on-site catering, social bonuses, etc.
Our establishment has been open since 1985 and many of our employees have remained faithful to our establishment since the opening until their retirement because our collaboration is based on solid corporate values such as: respect, quality and frankness.
The reputation of our establishment is important to us and anyone directly or indirectly who tarnishes this reputation without any foundation will be prosecuted within a week of notification.
(Original)
Bonjour M.Jerrari
Tout d'abord, au sein de notre famille El Andalous nous appelons nos salariés par les termes " collaborateurs & collaboratrices " et non pas par les termes dont vous les avez qualifiés " travailleurs & travailleuses ". Je tiens à vous informer et informer l'ensemble des lecteurs que vos propos sont diffamatoires et que notre service juridique va vous poursuivre en justice pour réparation de dommages et intérêts. Nos collaborateurs et collaboratrices travaillent au sein de notre établissement selon la législation en vigueur et suivant le code de travail. Ils bénéficient en plus de certains avantages selon les horaires et les responsabilités de chacun: prime de responsabilité, restauration sur place, primes sociales...etc
Notre établissement est ouvert depuis 1985 et beaucoup de nos collaborateurs sont restés fidèles à notre établissement depuis l'ouverture jusqu'à leurs retraites car notre collaboration se base sur des valeurs d'entreprise solides telles que: le respect, la qualité et la franchise.
La réputation de notre établissement nous tient à cœur et toute personne de près ou de loin qui entache cette réputation sans aucun fondement sera poursuivit sous huitaine après sa notification
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fato fatoa month ago on Google4/5
(Translated by Google) Good hotel, good service, staff greet you with a smile
(Original) …
(Original) …
(Translated by Google) Good hotel, good service, staff greet you with a smile
(Original)
فندق جيد الخدمه جيده الموظفين يستقبلونك بابتسامه
(Original)
فندق جيد الخدمه جيده الموظفين يستقبلونك بابتسامه
Rooms4.0
Service5.0
Location5.0
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Djamel Bouar7 months ago on Google1/5
(Translated by Google) The hotel is really in a catastrophic state, really degeulasse for the price paid I find it abused. The upkeep of the hotel leaves something to be desired. The photos on the various booking sites are retouched. Dirty …
(Translated by Google) The hotel is really in a catastrophic state, really degeulasse for the price paid I find it abused. The upkeep of the hotel leaves something to be desired. The photos on the various booking sites are retouched. Dirty sheets there is really abuse in the air so much to sleep outside I do not recommend this rotten hotel
(Original)
L hôtel est vraiment dans un état catastrophique vraiment degeulasse pour le prix payé je trouve cela abusé. L entretien de l hôtel laisse à désiré. Les photos sur les différents site de réservation sont retouchées. Draps sales y a vraiment de l abus dans l air autant dormir dehors je vous déconseille cette hôtel pourrie
(Original)
L hôtel est vraiment dans un état catastrophique vraiment degeulasse pour le prix payé je trouve cela abusé. L entretien de l hôtel laisse à désiré. Les photos sur les différents site de réservation sont retouchées. Draps sales y a vraiment de l abus dans l air autant dormir dehors je vous déconseille cette hôtel pourrie
Trip typeFamily
Rooms1.0
Service1.0
Location1.0
Response from the owner7 months ago
(Translated by Google) Dear Bouar,
Thank you to send us your comments.
We are sorry that your experience did not meet your expectations.
This was an unusual case and we will do better in the future. We'll be happy to make things right if you give us another chance.
(Original)
Cher Bouar,
Merci de nous faire part de vos commentaires.
Nous sommes désolés que votre expérience n’ait pas répondu à vos attentes.
Il s’agissait d’un cas peu commun et nous ferons mieux à l’avenir. Nous serons ravis d’arranger les choses si vous nous donnez une autre chance.
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Medi Medi Medi3 months ago on Google1/5
(Translated by Google) Bad, really bad, so many little neon lights for nothing. I booked for one price and when I arrived they wanted to charge me another one, what cheats, well, they are thieves, but they don't give it to me. Besides, it's …
(Translated by Google) Bad, really bad, so many little neon lights for nothing. I booked for one price and when I arrived they wanted to charge me another one, what cheats, well, they are thieves, but they don't give it to me. Besides, it's super old, old
(Original)
Malo malísimo tanta lucesita de neón para nada.reserve por un precio y al llegar me querían cobrar otro que tramposos bueno son unos ladrones pero ami no me la dan.a parte es súper viejo antiguo
(Original)
Malo malísimo tanta lucesita de neón para nada.reserve por un precio y al llegar me querían cobrar otro que tramposos bueno son unos ladrones pero ami no me la dan.a parte es súper viejo antiguo
Response from the owner3 months ago
(Translated by Google) Thank you for posting a review and we are sorry that your experience was not up to par.
(Original)
Gracias por publicar una evaluación y lamentamos que su experiencia no haya sido a la altura.
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naziha Sadiqia month ago on Google4/5
(Translated by Google) Pleasant hotel breakfast very correct and varied.
(Original) …
(Original) …
(Translated by Google) Pleasant hotel breakfast very correct and varied.
(Original)
Hôtel agréable petit dej très correct et varié.
(Original)
Hôtel agréable petit dej très correct et varié.
Trip typeBusiness · Solo
Rooms4.0
Location5.0
Response from the ownera month ago
(Translated by Google) Naziha, thank you for this encouraging comment.
We are glad you enjoyed your experience and look forward to seeing you again on your next visit.
(Original)
Naziha, merci pour ce commentaire réjouissant.
Nous sommes ravis que vous ayez apprécié votre expérience et nous sommes impatients de vous revoir lors de votre prochaine visite.
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Nadia Mamouni2 months ago on Google1/5
(Translated by Google) Mediocre!!!! Never run away from this hotel!!! This hotel deserves zero stars! …
(Translated by Google) Mediocre!!!! Never run away from this hotel!!! This hotel deserves zero stars!
(Original)
Médiocre !!!! Plus jamais cet hôtel fuyez !!! Il merite zéro étoiles cet hôtel !
(Original)
Médiocre !!!! Plus jamais cet hôtel fuyez !!! Il merite zéro étoiles cet hôtel !
Trip typeFamily
Rooms1.0
Service1.0
Location3.0
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M Chahid6 months ago on Google5/5
(Translated by Google) Beautiful surroundings, very good location. The staff are helpful. Very good value for money …
(Translated by Google) Beautiful surroundings, very good location. The staff are helpful. Very good value for money
(Original)
Cadre magnifique, très bon emplacement. Le personnel est serviable. Très bon rapport qualité/ prix
(Original)
Cadre magnifique, très bon emplacement. Le personnel est serviable. Très bon rapport qualité/ prix
Rooms4.0
Service4.0
Location5.0
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Premium invisible8 months ago on Google4/5
(Translated by Google) An excellent hotel with a construction that dates back to the past years. Big rooms and good services. Greetings to all the staff of this hotel, which is located in a strategic location in the middle of the historic …
(Translated by Google) An excellent hotel with a construction that dates back to the past years. Big rooms and good services. Greetings to all the staff of this hotel, which is located in a strategic location in the middle of the historic district of Gueliz.
excellent hôtel rien à dire .
(Original)
فندق ممتاز ببناء يعود بالإنسان لسنوات ماضية . غرف كبيرة وخدمات جيدة . تحية لكل العاملين بهذا الفندق المتواجد في موقع استراتيجي وسط حي كيليز التاريخي .
excellent hôtel rien à dire .
excellent hôtel rien à dire .
(Original)
فندق ممتاز ببناء يعود بالإنسان لسنوات ماضية . غرف كبيرة وخدمات جيدة . تحية لكل العاملين بهذا الفندق المتواجد في موقع استراتيجي وسط حي كيليز التاريخي .
excellent hôtel rien à dire .
Response from the owner7 months ago
Hello,
We were really encouraged by your comment.
We really appreciate the time you took to write such a detailed review.
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Ilham Elbazi2 months ago on Google4/5
(Translated by Google) The hotel is clean, good atmosphere!
(Original) …
(Original) …
(Translated by Google) The hotel is clean, good atmosphere!
(Original)
L'hôtel est propre, bonne ambiance !
(Original)
L'hôtel est propre, bonne ambiance !
Response from the owner2 months ago
(Translated by Google) Thank you Ilham for taking the time to post this review.
(Original)
Merci Ilham d’avoir pris le temps de publier cet avis
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emyl3 months ago on Google3/5
(Translated by Google) Old hotel that needs to be renovated... it wants to be big and important but in the current state it is not …
(Translated by Google) Old hotel that needs to be renovated... it wants to be big and important but in the current state it is not
(Original)
Hotel viejo que necesita ser reformado...quiere ser grande e importante pero en el actual estado no lo es
(Original)
Hotel viejo que necesita ser reformado...quiere ser grande e importante pero en el actual estado no lo es
Trip typeVacation · Friends
Rooms3.0
Service2.0
Location3.0
Response from the owner3 months ago
(Translated by Google) so sorry.
We are often known for our exceptional attention to detail, and we are sorry that we did not provide the best experience for your visit.
(Original)
lo siento mucho.
Normalmente somos conocidos por nuestra excepcional atención a los detalles, y lamentamos no haber brindado la mejor experiencia a su visita.
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sukie_ sukkie_francea year ago on Google2/5
(Translated by Google) A little disappointed 😞. No bottled water provided in the rooms, so after a long trip I can tell you that you are thirsty. Bathroom a bit dated. Pillows too hard. It would have been nice to put in proposals for …
(Translated by Google) A little disappointed 😞. No bottled water provided in the rooms, so after a long trip I can tell you that you are thirsty. Bathroom a bit dated. Pillows too hard. It would have been nice to put in proposals for outings of what there is to visit. Buffet breakfast not great. Too bad for a country full of good fruit to put a plate of watermelon 🍉.
(Original)
Un peu déçu 😞. Aucune bouteille d'eau prévu dans les chambres,alors après un long voyage je peux vous dire que vous avez soif.Salle de bain un peu vieillotte. Oreillers trop dur. Il aurai été sympa de mettre des propositions de sorties de ce qu'il y a ,à visiter. Buffet petit déjeuner pas top. Dommage pour un pays qui regorge de bon fruits de mettre un assiette de pastèque 🍉.
(Original)
Un peu déçu 😞. Aucune bouteille d'eau prévu dans les chambres,alors après un long voyage je peux vous dire que vous avez soif.Salle de bain un peu vieillotte. Oreillers trop dur. Il aurai été sympa de mettre des propositions de sorties de ce qu'il y a ,à visiter. Buffet petit déjeuner pas top. Dommage pour un pays qui regorge de bon fruits de mettre un assiette de pastèque 🍉.
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Saraa year ago on Google4/5
(Translated by Google) The hotel is correct, there is 24-hour room service, the bed in the room is fine and the room itself is old but acceptable.
There are always taxis at the door of the hotel. …
There are always taxis at the door of the hotel. …
(Translated by Google) The hotel is correct, there is 24-hour room service, the bed in the room is fine and the room itself is old but acceptable.
There are always taxis at the door of the hotel.
The pool area has an extensive menu of food and drinks, smoothie cocktails...
and plenty of hammocks.
There are areas that are a little neglected, there is dirt and your feet get dirty.
But overall pretty good.
To highlight positive the treatment received especially by farah waiter of the pool, reception and restaurant.
They took care of us in everything despite not understanding each other, they provided us with laundry, car rental in the hotel itself without deposit and they were super polite and helpful.
The breakfast buffet is basic and dinner was sometimes a buffet, sometimes not the same and every day a different style of food... I understand that because of the COVID issue.
but they offered to make us a pasta dish or whatever we needed.
There is a shopping center a few meters away and a supermarket opposite.
(Original)
El hotel está correcto, hay room Service 24horas, la cama de la habitación está bien y la habitación en si es antigua pero aceptable.
Siempre hay taxis en la puerta del hotel.
La zona de piscina tiene una amplia carta de comida y bebidas, smothies cócteles..
y bastantes hamacas.
Hay zonas que están un poquito descuidadas hay tierra y se te ensucian los pies.
Pero en general bastante bien.
A destacar positivo el trato recibido sobretodo por farah camarero de la piscina, de recepción y del restaurante.
nos atendieron en todo a pesar de no entendernos, nos facilitaron lavandería, alquiler del coche en el propio hotel sin fianza y súper educados y serviciales.
El bufet del desayuno es básico y la cena a veces era bufet a veces no igual y cada día un estilo de comida… entiendo que por tema COVID.
pero nos ofrecían hacer un plato de pasta o lo que necesitáramos.
Hay un centro comercial a pocos metros y un supermercado enfrente.
There are always taxis at the door of the hotel.
The pool area has an extensive menu of food and drinks, smoothie cocktails...
and plenty of hammocks.
There are areas that are a little neglected, there is dirt and your feet get dirty.
But overall pretty good.
To highlight positive the treatment received especially by farah waiter of the pool, reception and restaurant.
They took care of us in everything despite not understanding each other, they provided us with laundry, car rental in the hotel itself without deposit and they were super polite and helpful.
The breakfast buffet is basic and dinner was sometimes a buffet, sometimes not the same and every day a different style of food... I understand that because of the COVID issue.
but they offered to make us a pasta dish or whatever we needed.
There is a shopping center a few meters away and a supermarket opposite.
(Original)
El hotel está correcto, hay room Service 24horas, la cama de la habitación está bien y la habitación en si es antigua pero aceptable.
Siempre hay taxis en la puerta del hotel.
La zona de piscina tiene una amplia carta de comida y bebidas, smothies cócteles..
y bastantes hamacas.
Hay zonas que están un poquito descuidadas hay tierra y se te ensucian los pies.
Pero en general bastante bien.
A destacar positivo el trato recibido sobretodo por farah camarero de la piscina, de recepción y del restaurante.
nos atendieron en todo a pesar de no entendernos, nos facilitaron lavandería, alquiler del coche en el propio hotel sin fianza y súper educados y serviciales.
El bufet del desayuno es básico y la cena a veces era bufet a veces no igual y cada día un estilo de comida… entiendo que por tema COVID.
pero nos ofrecían hacer un plato de pasta o lo que necesitáramos.
Hay un centro comercial a pocos metros y un supermercado enfrente.
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Maryem Maryema year ago on Google1/5
(Translated by Google) Hotel which deserves 3 stars only for the location. The photos on the booking sites are false and edited. They do not correspond at all to reality. Non-renovated hotel, with only two levels open to customers since …
(Translated by Google) Hotel which deserves 3 stars only for the location. The photos on the booking sites are false and edited. They do not correspond at all to reality. Non-renovated hotel, with only two levels open to customers since post-Covid. There is moisture visible on the walls that can be felt in the bedrooms. Only rooms with double beds are offered, the condition of the beds and furniture is poor, the hallway carpets are dirty and damaged. The tiling at the entrance to the bedrooms and in the bathroom has been removed without any repairs. Let's not talk about the wifi which is non-existent. The service staff are helpful.
The reception staff, especially a young one, is disrespectful, lacking in customer service and no knowledge of hotel service. Of course he could afford since he cashed in the nights in advance.
When we refused to sleep in the rooms and commented on their condition, we were told as in the souk: everything has its price! The rest was on the same level as the rest.
So in a nutshell: a hotel that deserves an emergency check and closure to bring health standards up to standards and courtesy training to know how to speak to the customer
(Original)
Hôtel qui mérite 3 étoiles uniquement pour l’emplacement. Les photos sur les sites de réservations sont mensongères et retouchées. Elles ne correspondent pas du tout à la réalité. Hôtel non rénové, avec seulement deux niveaux ouverts aux clients depuis post-Covid. Il y’a de l’humidité visible sur les murs et qui se sent dans les chambres. Seules les chambres avec lits doubles sont proposées, l’état des lits et du mobilier est de médiocre qualité, la moquette des couloirs est sale, et abîmée. Le carrelage à l’entrée des chambres et dans la sdb est décollé sans aucune réparation. Ne parlons pas du wifi qui est inexistant. Le personnel de service est serviable.
Le personnel à l’accueil notamment un petit jeune est irrespectueux, sans sens du service client et aucune connaissance du service en hôtellerie. Bien sûr il pouvait se permettre puisqu’il encaisse à l’avance les nuites.
Quand on a refusé de rester dormir dans les chambres et on a fait la remarque sur leur état, on nous a répondu comme dans le souk : chaque chose à son prix ! La suite d’ailleurs était au même niveau que le reste.
Alors en un mot : un hôtel qui mérite un contrôle d’urgence et la fermeture pour mise aux normes sanitaires et une formation de courtoisie pour savoir parler au client
The reception staff, especially a young one, is disrespectful, lacking in customer service and no knowledge of hotel service. Of course he could afford since he cashed in the nights in advance.
When we refused to sleep in the rooms and commented on their condition, we were told as in the souk: everything has its price! The rest was on the same level as the rest.
So in a nutshell: a hotel that deserves an emergency check and closure to bring health standards up to standards and courtesy training to know how to speak to the customer
(Original)
Hôtel qui mérite 3 étoiles uniquement pour l’emplacement. Les photos sur les sites de réservations sont mensongères et retouchées. Elles ne correspondent pas du tout à la réalité. Hôtel non rénové, avec seulement deux niveaux ouverts aux clients depuis post-Covid. Il y’a de l’humidité visible sur les murs et qui se sent dans les chambres. Seules les chambres avec lits doubles sont proposées, l’état des lits et du mobilier est de médiocre qualité, la moquette des couloirs est sale, et abîmée. Le carrelage à l’entrée des chambres et dans la sdb est décollé sans aucune réparation. Ne parlons pas du wifi qui est inexistant. Le personnel de service est serviable.
Le personnel à l’accueil notamment un petit jeune est irrespectueux, sans sens du service client et aucune connaissance du service en hôtellerie. Bien sûr il pouvait se permettre puisqu’il encaisse à l’avance les nuites.
Quand on a refusé de rester dormir dans les chambres et on a fait la remarque sur leur état, on nous a répondu comme dans le souk : chaque chose à son prix ! La suite d’ailleurs était au même niveau que le reste.
Alors en un mot : un hôtel qui mérite un contrôle d’urgence et la fermeture pour mise aux normes sanitaires et une formation de courtoisie pour savoir parler au client
Trip typeVacation
Rooms1.0
Service1.0
Location3.0
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Bakri Nadiaa year ago on Google3/5
(Translated by Google) very good little hotel, the waiters are polite and professional! Just one thing for the girls from outside to come and drink on the pool deck with the kids swimming around, and the presentation of the bottles of …
(Translated by Google) very good little hotel, the waiters are polite and professional! Just one thing for the girls from outside to come and drink on the pool deck with the kids swimming around, and the presentation of the bottles of alcohol at the Pool Bar is unprofessional! there are kids watching that anyway!
(Original)
très bon petit hôtel , les serveurs sont poli et professionnel ! Juste une chose des filles de l’extérieur vienne boire sur la terrasse de la piscines en présence des enfants qui se baigne , et la présentation des bouteilles d’alcool au Bar de la piscine c’est pas très professionnel ! il y’a quand même des gosses qui regarde ça !
(Original)
très bon petit hôtel , les serveurs sont poli et professionnel ! Juste une chose des filles de l’extérieur vienne boire sur la terrasse de la piscines en présence des enfants qui se baigne , et la présentation des bouteilles d’alcool au Bar de la piscine c’est pas très professionnel ! il y’a quand même des gosses qui regarde ça !
Trip typeVacation
Rooms4.0
Service4.0
Location3.0
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cristina montero parrondo6 months ago on Google2/5
(Translated by Google) It is a very, very old hotel, the bathroom in poor condition, the wifi does not work, the rooms are very small. The unbeatable service. I do not recommend it. …
(Translated by Google) It is a very, very old hotel, the bathroom in poor condition, the wifi does not work, the rooms are very small. The unbeatable service. I do not recommend it.
(Original)
Es un hotel muy, muy antiguo, el baño en mal estado, la wifi no funciona, las habitaciones muy pequeñas. El servicio inmejorable. No lo recomiendo.
(Original)
Es un hotel muy, muy antiguo, el baño en mal estado, la wifi no funciona, las habitaciones muy pequeñas. El servicio inmejorable. No lo recomiendo.
Rooms1.0
Service5.0
Location2.0
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Gérard Claude6 months ago on Google4/5
(Translated by Google) Very good stay. Friendly waiters. Reception staff as well. Well located …
(Translated by Google) Very good stay. Friendly waiters. Reception staff as well. Well located
(Original)
Très bon séjour. Serveurs sympa. Personnel d'accueil également. Bien situé
(Original)
Très bon séjour. Serveurs sympa. Personnel d'accueil également. Bien situé
Trip typeVacation · Family
Rooms4.0
Service4.0
Location4.0
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Jolivet Cyril5 months ago on Google2/5
(Translated by Google) We feel the passage of the pandemic.
Understaffed, only one person to receive the groups. Systems problem. Teams under pressure... …
Understaffed, only one person to receive the groups. Systems problem. Teams under pressure... …
(Translated by Google) We feel the passage of the pandemic.
Understaffed, only one person to receive the groups. Systems problem. Teams under pressure...
(Original)
On sent bien le passage de la pandémie.
En sous effectif, un seul personne pour réceptionner les groupes. Problématique de systèmes. Equipes sous tension...
Understaffed, only one person to receive the groups. Systems problem. Teams under pressure...
(Original)
On sent bien le passage de la pandémie.
En sous effectif, un seul personne pour réceptionner les groupes. Problématique de systèmes. Equipes sous tension...
Trip typeBusiness
Rooms2.0
Service1.0
Location3.0
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Ouahid Frikach2 months ago on Google2/5
(Translated by Google) Very very average I do not need to comment one thing well located otherwise No one …
(Translated by Google) Very very average I do not need to comment one thing well located otherwise No one
(Original)
Très très moyen je me passe de commentaires une seul chose bien situé sinon Nul
(Original)
Très très moyen je me passe de commentaires une seul chose bien situé sinon Nul
Trip typeVacation
Rooms2.0
Service2.0
Location5.0
Response from the owner2 months ago
(Translated by Google) Thank you for letting us know about this problem.
Your comments help us to do better.
We are investigating this issue and hope to resolve it quickly and properly.
(Original)
Merci de nous avoir fait part de ce problème.
Vos commentaires nous aident à faire mieux.
Nous examinons ce problème et espérons le résoudre rapidement et correctement.
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Laura Sortelle3 months ago on Google5/5
(Translated by Google) Very good hotel, very nice staff.
(Original) …
(Original) …
(Translated by Google) Very good hotel, very nice staff.
(Original)
Très bon hôtel, personnel très agréable.
(Original)
Très bon hôtel, personnel très agréable.
Trip typeVacation
Rooms4.0
Service5.0
Location5.0
Response from the owner3 months ago
(Translated by Google) Hello Philip,
We cannot thank you enough for your review of our staff and our hotel.
Your opinion is very important to us and lets us know that we are on the right track.
(Original)
Bonjour Philippe,
Nous ne saurions trop vous remercier pour votre commentaire sur notre personnel et notre hôtel.
Votre avis est très important pour nous et nous permet de savoir que nous sommes sur la bonne voie.
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Abdelali Ait bendra3 months ago on Google4/5
(Translated by Google) Very good location! The rooms are clean!
(Original) …
(Original) …
(Translated by Google) Very good location! The rooms are clean!
(Original)
Emplacement très bien ! Les chambres sont clean !
(Original)
Emplacement très bien ! Les chambres sont clean !
Trip typeVacation · Family
Rooms4.0
Service3.0
Location4.0
Response from the owner3 months ago
(Translated by Google) Thank you for these few words, Abdelali.
We are delighted that your purchase went so well.
We wholeheartedly want to provide excellent service to customers like you.
Thanks again.
(Original)
Merci pour ces quelques mots, Abdelali.
Nous sommes ravis que votre achat se soit si bien passé.
Nous souhaitons de tout notre cœur fournir un excellent service à des clients tels que vous.
Merci encore.
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MOULAY Rachid Ait Moulay11 months ago on Google5/5
(Translated by Google) We were welcomed in a charming way by Azzedine & Ilham and Abdessadek who installed us at a beautiful table on the terrace. The menu is varied and the dishes excellent, of high quality. …
(Translated by Google) We were welcomed in a charming way by Azzedine & Ilham and Abdessadek who installed us at a beautiful table on the terrace. The menu is varied and the dishes excellent, of high quality.
Very nice service
We had a great time. Highly recommend!!!
(Original)
Nous avons été acceuillis d’une facon charmante par Azzedine & Ilham et Abdessadek qui nous a installés a une belle table en terrasse. La carte est variée et les plats excellents, de grande qualité.
Service très agréable
Nous avons passé un très bon moment. A conseiller vivement!!!
Very nice service
We had a great time. Highly recommend!!!
(Original)
Nous avons été acceuillis d’une facon charmante par Azzedine & Ilham et Abdessadek qui nous a installés a une belle table en terrasse. La carte est variée et les plats excellents, de grande qualité.
Service très agréable
Nous avons passé un très bon moment. A conseiller vivement!!!
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Bil3 months ago on Google4/5
(Translated by Google) Ok overall, WiFi not too bad
(Original) …
(Original) …
(Translated by Google) Ok overall, WiFi not too bad
(Original)
Correct dans l'ensemble, WiFi pas top dommage
(Original)
Correct dans l'ensemble, WiFi pas top dommage
Trip typeVacation · Family
Rooms4.0
Service3.0
Location5.0
Response from the owner2 months ago
(Translated by Google) Thank you for those few words, Bill.
We are delighted that your purchase went so well. Could you share it with your friends?
We wholeheartedly want to provide excellent service to customers like you.
Thanks again.
(Original)
Merci pour ces quelques mots, Bil.
Nous sommes ravis que votre achat se soit si bien passé. Pourriez-vous en faire part à vos amis?
Nous souhaitons de tout notre cœur fournir un excellent service à des clients tels que vous.
Merci encore.
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Fabienne Lenoir5 months ago on Google2/5
(Translated by Google) This hotel needs a facelift.
(Original) …
(Original) …
(Translated by Google) This hotel needs a facelift.
(Original)
Cet hôtel aurais besoin d un bon coup de fraîcheur.
(Original)
Cet hôtel aurais besoin d un bon coup de fraîcheur.
Rooms3.0
Service3.0
Location4.0
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MASSOUTI ADIL2 months ago on Google5/5
(Translated by Google) Very well located 10 minutes walk from the Menara Mall
(Original) …
(Original) …
(Translated by Google) Very well located 10 minutes walk from the Menara Mall
(Original)
Très bien situé à 10mn à pied du Menara Mall
(Original)
Très bien situé à 10mn à pied du Menara Mall
Response from the owner2 months ago
(Translated by Google) Adil, thank you very much for your nice comment.
We really appreciate that you took the time to share your experience with us.
(Original)
Adil, merci beaucoup pour votre gentil commentaire.
Nous apprécions vraiment que vous ayez pris le temps de partager votre expérience avec nous.
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Atze Wa year ago on Google1/5
(Translated by Google) We drove by in a carriage and thought, because the restaurant and the terrace looked so nice, that we could enjoy a nice dinner there. Unfortunately, it was only enough for a few refreshments before we ran away in …
(Translated by Google) We drove by in a carriage and thought, because the restaurant and the terrace looked so nice, that we could enjoy a nice dinner there. Unfortunately, it was only enough for a few refreshments before we ran away in panic. The entire service and bar staff (apparently all under 20 years of age) seemed to think of this restaurant as a beach bar or their hobby counter. You only played on your smartphone, so there was hardly any time for the guests. The waiter took the order either with his hands in his pants or his arms on his hips. The card was only available in French. Inquiries failed due to the barely existing knowledge of English of the staff. This definitely does not need to be repeated ...
(Original)
Wir sind mit einer Kutsche vorbeigefahren und dachten, weil das Restaurant bzw die Terrasse so schön aussah, wir könnten dort ein schönes Dinner geniessen. Es hat leider nur für ein paar Erfrischungen gereicht, bevor wir voller Panik die Flucht ergriffen. Das gesamte Service und Barpersonal (augenscheinlich alle unter 20 Jahre) schien dieses Restaurant für eine Beachbar bzw ihre Hobbythek zu halten. Man spielte nur am Smartphone, für die Gäste blieb somit kaum Zeit. Der Kellner nahm die Bestellung wahlweise mit Händen in der Hose oder die Arme in den Hüften, entgegen. Die Karte war nur in französisch erhältlich. Nachfragen scheiterten an den kaum existenten Englischkenntnissen des Personals. Dies bedarf definitiv keiner Wiederholung ...
(Original)
Wir sind mit einer Kutsche vorbeigefahren und dachten, weil das Restaurant bzw die Terrasse so schön aussah, wir könnten dort ein schönes Dinner geniessen. Es hat leider nur für ein paar Erfrischungen gereicht, bevor wir voller Panik die Flucht ergriffen. Das gesamte Service und Barpersonal (augenscheinlich alle unter 20 Jahre) schien dieses Restaurant für eine Beachbar bzw ihre Hobbythek zu halten. Man spielte nur am Smartphone, für die Gäste blieb somit kaum Zeit. Der Kellner nahm die Bestellung wahlweise mit Händen in der Hose oder die Arme in den Hüften, entgegen. Die Karte war nur in französisch erhältlich. Nachfragen scheiterten an den kaum existenten Englischkenntnissen des Personals. Dies bedarf definitiv keiner Wiederholung ...
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Furkan KARAHAN2 years ago on Google4/5
(Translated by Google) It was above my expectation, the hotel is beautiful and visually pleasing in general. You can walk 15-20 minutes to the center and go to work. …
(Translated by Google) It was above my expectation, the hotel is beautiful and visually pleasing in general. You can walk 15-20 minutes to the center and go to work.
Missing points
-There is no hygiene in the resturant, the serving spoons on the plates are like carcass, the tables are not cleaned, but the country is like this in general, so there is no special situation here.
- There were hairs on the beds, but I couldn't be sure it was clean, it should be cleaner.
(Original)
Beklentim üzerindeydi, otel güzel genel olarak görsel olarakta hoş. Merkeze 15-20 dk yürüme işe gidebiliyorsunuz.
Eksik noktaları
-resturantında hijyen yok, tabaklara konulan servis kaşıkları leş gibi, masalar temizlenmiyor, ama ülke genel olarak böyle yani buraya özel bir durum yok.
-yataklarda kıllar vardı, ama temiz duruyordu emin olamadım daha temiz olmalı.
Missing points
-There is no hygiene in the resturant, the serving spoons on the plates are like carcass, the tables are not cleaned, but the country is like this in general, so there is no special situation here.
- There were hairs on the beds, but I couldn't be sure it was clean, it should be cleaner.
(Original)
Beklentim üzerindeydi, otel güzel genel olarak görsel olarakta hoş. Merkeze 15-20 dk yürüme işe gidebiliyorsunuz.
Eksik noktaları
-resturantında hijyen yok, tabaklara konulan servis kaşıkları leş gibi, masalar temizlenmiyor, ama ülke genel olarak böyle yani buraya özel bir durum yok.
-yataklarda kıllar vardı, ama temiz duruyordu emin olamadım daha temiz olmalı.
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Leïna N'qilaa year ago on Google5/5
(Translated by Google) Pleasantly surprised by this hotel
We came for a day with my family and I think we will come back for a stay
Clean and pleasant swimming pool, very nice setting …
We came for a day with my family and I think we will come back for a stay
Clean and pleasant swimming pool, very nice setting …
(Translated by Google) Pleasantly surprised by this hotel
We came for a day with my family and I think we will come back for a stay
Clean and pleasant swimming pool, very nice setting
A little nod to Yacine, the very smiling and professional waiter, like the entire bar and restaurant team!
If you are coming to inheritance take a detour from the
(Original)
Agréablement surpris par cet hôtel
Nous sommes venus une journée avec ma famille et je pense que l’on reviendra pour un séjour
Piscine propre et agréable, cadre très sympathique
Petit clin d’œil à Yacine le serveur très souriant et pro comme toute l’équipe du bar et restaurant d’ailleurs !
Si vous venez à l’héritage faites un crochet par la
We came for a day with my family and I think we will come back for a stay
Clean and pleasant swimming pool, very nice setting
A little nod to Yacine, the very smiling and professional waiter, like the entire bar and restaurant team!
If you are coming to inheritance take a detour from the
(Original)
Agréablement surpris par cet hôtel
Nous sommes venus une journée avec ma famille et je pense que l’on reviendra pour un séjour
Piscine propre et agréable, cadre très sympathique
Petit clin d’œil à Yacine le serveur très souriant et pro comme toute l’équipe du bar et restaurant d’ailleurs !
Si vous venez à l’héritage faites un crochet par la
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elghajouani aissama year ago on Google3/5
(Translated by Google) At the hotel cafe, you are very well received, but the service is slow, you have to call on the service several times to get the card, a sophisticated card in tablet form. …
(Translated by Google) At the hotel cafe, you are very well received, but the service is slow, you have to call on the service several times to get the card, a sophisticated card in tablet form.
And in the end a horrible cappuccino, café au lait with Nesquik on top.
(Original)
Au café de l'hôtel, on est très bien accueilli, mais le service est lent, on doit faire appel au service à plusieurs reprises pour avoir la carte, une carte sophistiqué sous forme de tablette.
Et au final un cappuccino horrible, café au lait avec du Nesquik au dessus.
And in the end a horrible cappuccino, café au lait with Nesquik on top.
(Original)
Au café de l'hôtel, on est très bien accueilli, mais le service est lent, on doit faire appel au service à plusieurs reprises pour avoir la carte, une carte sophistiqué sous forme de tablette.
Et au final un cappuccino horrible, café au lait avec du Nesquik au dessus.
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Ali Mobarki8 months ago on Google4/5
(Translated by Google) Nice hotel, quiet and adequate service. The contrast of light between inside and outside is relaxing. The outdoor restaurant is great. …
(Translated by Google) Nice hotel, quiet and adequate service. The contrast of light between inside and outside is relaxing. The outdoor restaurant is great.
(Original)
Bel hôtel, calme et service adequat. Le contraste de lumière entre l'intérieur et l'extérieur est reposant. Le restaurant à l'extérieure est top
(Original)
Bel hôtel, calme et service adequat. Le contraste de lumière entre l'intérieur et l'extérieur est reposant. Le restaurant à l'extérieure est top
Response from the owner7 months ago
Hello Ali,
We would like to thank you for taking the time to write this review of our hôtel.
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Marosana Marosana4 months ago on Google4/5
(Translated by Google) Very good establishment thank you very much and to do again Mr Robert …
(Translated by Google) Very good establishment thank you very much and to do again Mr Robert
(Original)
Très bon établissement merci beaucoup et à refaire Mr Robert
(Original)
Très bon établissement merci beaucoup et à refaire Mr Robert
Trip typeVacation
Rooms4.0
Service4.0
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doha saouda year ago on Google4/5
(Translated by Google) I went by at 7:45 pm and it was too late to take the orders. otherwise the cafe within the hotel was nice with a really fascinating pool view. and a musical animation that makes the breath ❤ …
(Translated by Google) I went by at 7:45 pm and it was too late to take the orders. otherwise the cafe within the hotel was nice with a really fascinating pool view. and a musical animation that makes the breath ❤
(Original)
je suis passée à 19h45 et c'était trop tard de prendre les commande . sinon le café au sein de l'hôtel était sympathique avec une vue sur piscine vraiment fascinante. et une animation musicale qui rend le souffle ❤
(Original)
je suis passée à 19h45 et c'était trop tard de prendre les commande . sinon le café au sein de l'hôtel était sympathique avec une vue sur piscine vraiment fascinante. et une animation musicale qui rend le souffle ❤
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roberto costa sancheza year ago on Google5/5
(Translated by Google) A traditional and very cozy place, all the very nice staff, receptionists, waiters, hotel staff and especially two people always very attentive to anything we might need and making us feel at home, Faraj and Belhaj …
(Translated by Google) A traditional and very cozy place, all the very nice staff, receptionists, waiters, hotel staff and especially two people always very attentive to anything we might need and making us feel at home, Faraj and Belhaj hsine.
Thank you, see you soon!
(Original)
Un lugar tradicional y muy acogedor, todo el personal muy agradable, recepcionistas, camareros, personal del staff del hotel y en especial dos personas siempre muy atentos a cualquier cosa que pudiéramos necesitar y haciendo que nos sintiéramos como en casa, Faraj y Belhaj hsine.
Gracias hasta pronto!
Thank you, see you soon!
(Original)
Un lugar tradicional y muy acogedor, todo el personal muy agradable, recepcionistas, camareros, personal del staff del hotel y en especial dos personas siempre muy atentos a cualquier cosa que pudiéramos necesitar y haciendo que nos sintiéramos como en casa, Faraj y Belhaj hsine.
Gracias hasta pronto!
Trip typeVacation
Rooms4.0
Service5.0
Location5.0
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S ELYO3 years ago on Google2/5
(Translated by Google) The facilities are correct, pools, restaurants, rooms, it is not new but it is correct, and the value for money is respected. It is always difficult to evaluate this kind of establishment, there is quality at the …
(Translated by Google) The facilities are correct, pools, restaurants, rooms, it is not new but it is correct, and the value for money is respected. It is always difficult to evaluate this kind of establishment, there is quality at the reception, the services of the restaurants, but the cleaning in the rooms is absent, dust in the drawers and shelves, the passage of the second day, we remove the towels without replacing them without doing garbage cans or beds or vacuuming, moreover the first day, I had to claim them, and even go and get them. Half board, meals are good and there are many choices. In the evening, the bar music invaded the whole hotel until late at night. If you are a party animal and you come back late, do not be concerned to avoid. You have a lot of information, you can judge, me, it would not be redone!
(Original)
Les installations sont corrects, piscines, restaurants, chambres, ce n'est pas récents mais c'est correct, et le rapport qualité prix est respecté. Il est toujours difficile d'évaluer ce genre d'établissement, il y a de la qualité à l'accueil, aux services des restaurants, mais le ménage dans les chambres est absent, poussière dans les tiroirs et les étagères, au passage du deuxième jour, on enlève les serviettes sans les remplacer sans faire les poubelles ni les lits ni l'aspirateur, d'ailleurs le premier jour, j'ai dû les réclamer, et même partir les chercher. En demi-pension, les repas sont biens et il y a beaucoup de choix. Le soir, la musique du bar envahie tout l'hôtel jusqu'à tard dans la nuit. Sois vous êtes fêtard et vous rentriez tard, donc pas concerné sois à éviter. Vous avez pas mal d'informations, à vous d'en juger, moi, ce ne serait pas à refaire!
(Original)
Les installations sont corrects, piscines, restaurants, chambres, ce n'est pas récents mais c'est correct, et le rapport qualité prix est respecté. Il est toujours difficile d'évaluer ce genre d'établissement, il y a de la qualité à l'accueil, aux services des restaurants, mais le ménage dans les chambres est absent, poussière dans les tiroirs et les étagères, au passage du deuxième jour, on enlève les serviettes sans les remplacer sans faire les poubelles ni les lits ni l'aspirateur, d'ailleurs le premier jour, j'ai dû les réclamer, et même partir les chercher. En demi-pension, les repas sont biens et il y a beaucoup de choix. Le soir, la musique du bar envahie tout l'hôtel jusqu'à tard dans la nuit. Sois vous êtes fêtard et vous rentriez tard, donc pas concerné sois à éviter. Vous avez pas mal d'informations, à vous d'en juger, moi, ce ne serait pas à refaire!
Trip typeFamily
Rooms4.0
Service3.0
Location4.0
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Sofita Sofitaa year ago on Google1/5
(Translated by Google) The hotel is well located in the center of Marrakech during wintering except that they still have to revise the breakfast a little frankly if I had to give a note I will note 2 out of 10. Nothing like a 4 star …
(Translated by Google) The hotel is well located in the center of Marrakech during wintering except that they still have to revise the breakfast a little frankly if I had to give a note I will note 2 out of 10. Nothing like a 4 star breakfast level. No choice or anything at all strict minimum.
(Original)
Lhotel est bien situé centre de Marrakech l'hivernage sauf qu ils doivent quand même revoir un peu le petit déjeuner franchement si je devais donner une note je noterai 2 sur 10 . Rien d'un 4 etoiles niveau petit déjeuner. Pas de choix ni rien du tout stricte minimum.
(Original)
Lhotel est bien situé centre de Marrakech l'hivernage sauf qu ils doivent quand même revoir un peu le petit déjeuner franchement si je devais donner une note je noterai 2 sur 10 . Rien d'un 4 etoiles niveau petit déjeuner. Pas de choix ni rien du tout stricte minimum.
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William Binga year ago on Google2/5
(Translated by Google) L'hôtel est bien situé, à deux pas de Ménara mall, dans un environnement bien tranquille. L'inconvénient est que les facilités de l'hôtel sont vétustes, le drap, la serviette de bain ne semblent pas propres. invariant …
(Translated by Google) L'hôtel est bien situé, à deux pas de Ménara mall, dans un environnement bien tranquille. L'inconvénient est que les facilités de l'hôtel sont vétustes, le drap, la serviette de bain ne semblent pas propres. invariant pendant les séjours.
The location of the hotel is very good, very close to Menara mall, and the hotel environment is very quiet. The inconvenience is that the hotel facilities are a bit old, and the bed sheets, quilt covers, and bath towels look a bit dirty. The hotel breakfast is the same every day, which is bread, coffee, orange juice and fried eggs.
(Original)
L’hôtel est bien situé, à deux pas de Ménara mall, dans un environnement bien tranquille. L’inconvénient est que les facilités de l’hôtel sont vétustes, le drap, la serviette de bain ne semblent pas propres. Le petit déjeuner est invariant pendant les séjours.
酒店位置很好，离Menara mall很近，酒店环境很安静。不方便的地方就是酒店设施有些老旧，床单、被套、浴巾看起来有点脏。酒店早餐每天都一样，就是面包 咖啡 橙汁 煎鸡蛋。
The location of the hotel is very good, very close to Menara mall, and the hotel environment is very quiet. The inconvenience is that the hotel facilities are a bit old, and the bed sheets, quilt covers, and bath towels look a bit dirty. The hotel breakfast is the same every day, which is bread, coffee, orange juice and fried eggs.
(Original)
L’hôtel est bien situé, à deux pas de Ménara mall, dans un environnement bien tranquille. L’inconvénient est que les facilités de l’hôtel sont vétustes, le drap, la serviette de bain ne semblent pas propres. Le petit déjeuner est invariant pendant les séjours.
酒店位置很好，离Menara mall很近，酒店环境很安静。不方便的地方就是酒店设施有些老旧，床单、被套、浴巾看起来有点脏。酒店早餐每天都一样，就是面包 咖啡 橙汁 煎鸡蛋。
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Joudar Elgharbi10 months ago on Google5/5
(Translated by Google) Very very pleasant stay I loved everything is top notch and nearby with a service worthy of a 5 star and also food and a reto café las terazzas is too classy …
(Translated by Google) Very very pleasant stay I loved everything is top notch and nearby with a service worthy of a 5 star and also food and a reto café las terazzas is too classy
(Original)
Sejour tres tres agréable j ai adoré tout est top et a proximité avec un service digne d un 5 etoiles et nourriture aussi et un reto café las terazzas est trop classe
(Original)
Sejour tres tres agréable j ai adoré tout est top et a proximité avec un service digne d un 5 etoiles et nourriture aussi et un reto café las terazzas est trop classe
Trip typeFamily
Rooms5.0
Service5.0
Location5.0
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Daniel Chevrier2 years ago on Google5/5
(Translated by Google) I enjoyed a one week stay at the hotel.
The service is good. I was able to park my vehicle without problems, the WIFI is good. …
The service is good. I was able to park my vehicle without problems, the WIFI is good. …
(Translated by Google) I enjoyed a one week stay at the hotel.
The service is good. I was able to park my vehicle without problems, the WIFI is good.
I enjoyed the tagine in the restaurant and a little less the buffet.
Having dinner in March by the pool was a real pleasure.
(Original)
J'ai apprécié un séjour d'une semaine à l'hôtel.
Le service est bon. J'ai pu garer mon véhicule sans problème, le WIFI est bon.
J'ai apprécié le tajine du restaurant et un peu moins le buffet.
Dîner en mars au bord de la piscine a été un vrai plaisir.
The service is good. I was able to park my vehicle without problems, the WIFI is good.
I enjoyed the tagine in the restaurant and a little less the buffet.
Having dinner in March by the pool was a real pleasure.
(Original)
J'ai apprécié un séjour d'une semaine à l'hôtel.
Le service est bon. J'ai pu garer mon véhicule sans problème, le WIFI est bon.
J'ai apprécié le tajine du restaurant et un peu moins le buffet.
Dîner en mars au bord de la piscine a été un vrai plaisir.
Trip typeBusiness
Rooms5.0
Service5.0
Location5.0
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capello isaac6 months ago on Google1/5
(Translated by Google) Very very unhappy very dirty room unheated swimming pool I would not recommend it to my enemy …
(Translated by Google) Very very unhappy very dirty room unheated swimming pool I would not recommend it to my enemy
(Original)
Très très mécontent chambre très sale piscine non chauffée je la conseillerais pas à mon ennemi
(Original)
Très très mécontent chambre très sale piscine non chauffée je la conseillerais pas à mon ennemi
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Monica Pereda González4 years ago on Google5/5
(Translated by Google) It is elegant and cozy. The beds are very big and the sheets are very soft, although our wardrobe was small. The staff is friendly, they try hard to understand us although this is all in English or French. They miss …
(Translated by Google) It is elegant and cozy. The beds are very big and the sheets are very soft, although our wardrobe was small. The staff is friendly, they try hard to understand us although this is all in English or French. They miss the letter in Spanish. We have really enjoyed the pool.
(Original)
Es elegante y acogedor. Las camas son muy grandes y las sábanas muy suaves, aunque nuestro armario era pequeño.El personal es amable, se esfuerzan por entendernos aunque este todo en inglés o francés. Se echan de menos la carta en castellano. Hemos disfrutado mucho de la piscina.
(Original)
Es elegante y acogedor. Las camas son muy grandes y las sábanas muy suaves, aunque nuestro armario era pequeño.El personal es amable, se esfuerzan por entendernos aunque este todo en inglés o francés. Se echan de menos la carta en castellano. Hemos disfrutado mucho de la piscina.
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Susanna Pechhacker5 years ago on Google2/5
(Translated by Google) The room small, no balcony and tiny windows. The closets couldn't be closed, they were all warped.
The breakfast was ok. Especially the pastries were very good. The selection …
The breakfast was ok. Especially the pastries were very good. The selection …
(Translated by Google) The room small, no balcony and tiny windows. The closets couldn't be closed, they were all warped.
The breakfast was ok. Especially the pastries were very good. The selection wasn't too big, but you could always find something.
We had all inclusive. At lunch and dinner there were enough salads and mostly vegetables to choose from. Meat was very rarely there.
The desserts were mostly dry pieces of cake that I only tried once.
The staff was quite friendly.
The tour guide was the only one who spoke German. The positive thing about it he has an office in the hotel and is available all day.
If we come to Marrakech again, it will be to a better hotel.
(Original)
Das Zimmer klein, keinen Balkon und winzige Fenster . Die Kleiderkästen konnte man nicht schließen die waren alle verzogen.
Das Frühstück war ganz ok. Vor allem das Gebäck war sehr gut. Die Auswahl war nicht allzu groß aber man fand immer was.
Wir hatten all inklusive. Beim Mittagessen und Abendessen war ausreichend Salate und überwiegend Gemüse zur Auswahl. Fleisch war ganz selten dabei.
Die Dessert waren meist trockene Kuchenstücke die ich nur einmal probiert habe.
Das Personal war recht freundlich.
Der Reiseleiter war der einzige der deutsch gesprochen hat. Das positive daran er hat im Hotel ein Büro und ist den ganzen Tag erreichbar.
Wenn wir noch einmal nach Marrakesch kommen, dann in ein besseres Hotel.
The breakfast was ok. Especially the pastries were very good. The selection wasn't too big, but you could always find something.
We had all inclusive. At lunch and dinner there were enough salads and mostly vegetables to choose from. Meat was very rarely there.
The desserts were mostly dry pieces of cake that I only tried once.
The staff was quite friendly.
The tour guide was the only one who spoke German. The positive thing about it he has an office in the hotel and is available all day.
If we come to Marrakech again, it will be to a better hotel.
(Original)
Das Zimmer klein, keinen Balkon und winzige Fenster . Die Kleiderkästen konnte man nicht schließen die waren alle verzogen.
Das Frühstück war ganz ok. Vor allem das Gebäck war sehr gut. Die Auswahl war nicht allzu groß aber man fand immer was.
Wir hatten all inklusive. Beim Mittagessen und Abendessen war ausreichend Salate und überwiegend Gemüse zur Auswahl. Fleisch war ganz selten dabei.
Die Dessert waren meist trockene Kuchenstücke die ich nur einmal probiert habe.
Das Personal war recht freundlich.
Der Reiseleiter war der einzige der deutsch gesprochen hat. Das positive daran er hat im Hotel ein Büro und ist den ganzen Tag erreichbar.
Wenn wir noch einmal nach Marrakesch kommen, dann in ein besseres Hotel.
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Whitney Da cruz2 years ago on Google2/5
(Translated by Google) The front desk staff is not very friendly. After several attempts to turn off the AC (I left out of season) to no avail, I got sick because of the amount of dust in the vents, when I mentioned it to the front desk he …
(Translated by Google) The front desk staff is not very friendly. After several attempts to turn off the AC (I left out of season) to no avail, I got sick because of the amount of dust in the vents, when I mentioned it to the front desk he did not even apologize. The service of meals in room and disastrous no taste yet I am not difficult. The breakfast very limited do not expect a feast ... very old establishment .. otherwise the hotel is very well located and the staff super nice.
(Original)
Le personnel de l’accueil n’est pas très aimable. Après plusieurs tentative pour couper la clim ( je suis parti hors saison) en vain , Je suis tombé malade à cause de la quantité poussière dans les aérations, quand j’en ai fais part à la réception il ne se sont même pas excusé. Le service de repas en chambre et désastreux aucun goût pourtant je ne suis pas difficile. Le petit déjeuner très limité ne vous attendez pas à un festin... Très Vieille établissement.. Sinon l’hôtel est très bien situé et le personnel de chambre super gentil.
(Original)
Le personnel de l’accueil n’est pas très aimable. Après plusieurs tentative pour couper la clim ( je suis parti hors saison) en vain , Je suis tombé malade à cause de la quantité poussière dans les aérations, quand j’en ai fais part à la réception il ne se sont même pas excusé. Le service de repas en chambre et désastreux aucun goût pourtant je ne suis pas difficile. Le petit déjeuner très limité ne vous attendez pas à un festin... Très Vieille établissement.. Sinon l’hôtel est très bien situé et le personnel de chambre super gentil.
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brahim chikhi2 years ago on Google1/5
(Translated by Google) Hotel that cares little about the quality and comfort of its customers. Room made 1 time in five days. Windows not closing properly.
Breakfast unworthy of the reputation of Morocco. …
Breakfast unworthy of the reputation of Morocco. …
(Translated by Google) Hotel that cares little about the quality and comfort of its customers. Room made 1 time in five days. Windows not closing properly.
Breakfast unworthy of the reputation of Morocco.
The staff is nice but you feel the pressure of profitability...minimum staff and no room service...You have to be very patient when you ask for something. Finally the bedding, the impression that there is no box spring, impossible to sleep
(Original)
Hôtel qui se soucie peu de la qualité et du confort de ses clients. Chmabre faite 1 fois en cinq jours. Fenêtres qui ne ferment pas correctement.
Petit déjeuner indigne de la réputation du Maroc.
Le personnel est gentil mais on sent la pression de la rentabilité...effectifs minimum et services d'étage absent...Il faut être très patient lorsque l'on demande quelque chose. Enfin la literie, l'impression qu'il n'y a de sommier, impossible de dormir
Breakfast unworthy of the reputation of Morocco.
The staff is nice but you feel the pressure of profitability...minimum staff and no room service...You have to be very patient when you ask for something. Finally the bedding, the impression that there is no box spring, impossible to sleep
(Original)
Hôtel qui se soucie peu de la qualité et du confort de ses clients. Chmabre faite 1 fois en cinq jours. Fenêtres qui ne ferment pas correctement.
Petit déjeuner indigne de la réputation du Maroc.
Le personnel est gentil mais on sent la pression de la rentabilité...effectifs minimum et services d'étage absent...Il faut être très patient lorsque l'on demande quelque chose. Enfin la literie, l'impression qu'il n'y a de sommier, impossible de dormir
Trip typeVacation
Rooms1.0
Service1.0
Location2.0
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Abdellah Maallem11 months ago on Google5/5
(Translated by Google) We had a great stay, we were 2 adults and 3 children in 2 adjoining rooms with half board.
Very clean and well maintained hotel. …
Very clean and well maintained hotel. …
(Translated by Google) We had a great stay, we were 2 adults and 3 children in 2 adjoining rooms with half board.
Very clean and well maintained hotel.
The staff is friendly, smiling and very professional.
The buffets are unlimited and varied.
Games for children are available (mini golf, table football, billiards, table tennis, video games, etc.)
Many thanks to the whole team for taking care of us.
The location is great. 20 min walk from Jamaa al fna square, 5 min Menara mall.
Ideal for families.
Swimming pool at the top.
I recommend to everyone!!!
(Original)
Nous avons passé un super séjour, nous étions 2 adultes et 3 enfants dans 2 chambres communiquante en demi-pension.
Hôtel très propre et bien entretenu.
Le personnel est avenant, souriant et très pro.
Les buffets sont à volonté et variés.
Des jeux pour les enfants sont disponibles ( mini golf ,babyfoot, billard ,ping-pong, jeux videos...)
Grand merci à toute l'équipe d'avoir pris soins de nous.
L'emplacement est top. 20 min a pied de la place Jamaa al fna, 5 min Menara mall.
Idéal pour les familles.
Piscine au top.
Je recommande à tous !!!
Very clean and well maintained hotel.
The staff is friendly, smiling and very professional.
The buffets are unlimited and varied.
Games for children are available (mini golf, table football, billiards, table tennis, video games, etc.)
Many thanks to the whole team for taking care of us.
The location is great. 20 min walk from Jamaa al fna square, 5 min Menara mall.
Ideal for families.
Swimming pool at the top.
I recommend to everyone!!!
(Original)
Nous avons passé un super séjour, nous étions 2 adultes et 3 enfants dans 2 chambres communiquante en demi-pension.
Hôtel très propre et bien entretenu.
Le personnel est avenant, souriant et très pro.
Les buffets sont à volonté et variés.
Des jeux pour les enfants sont disponibles ( mini golf ,babyfoot, billard ,ping-pong, jeux videos...)
Grand merci à toute l'équipe d'avoir pris soins de nous.
L'emplacement est top. 20 min a pied de la place Jamaa al fna, 5 min Menara mall.
Idéal pour les familles.
Piscine au top.
Je recommande à tous !!!
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Perrine Tiberghien4 years ago on Google5/5
(Translated by Google) Hotel very very nice! While it is not modern, but it has a lot of charm. Everything is clean and people are very kind and considerate. The pool is beautiful and pleasant, and a space is reserved for children so …
(Translated by Google) Hotel very very nice! While it is not modern, but it has a lot of charm. Everything is clean and people are very kind and considerate. The pool is beautiful and pleasant, and a space is reserved for children so everyone finds its place. The restaurant is very very good if you do not want to go out at night. Really had a good time!
(Original)
Hôtel très très agréable ! Certes ce n'est pas moderne, mais ça a beaucoup de charme. Tout est propre et les gens sont très gentils et prévenants. La piscine est belle et agréable, et un espace est réservé aux enfants donc chacun y trouve bien sa place. Le restaurant est très très bien si on n'a pas envie de ressortir le soir. Vraiment passé un bon moment !
(Original)
Hôtel très très agréable ! Certes ce n'est pas moderne, mais ça a beaucoup de charme. Tout est propre et les gens sont très gentils et prévenants. La piscine est belle et agréable, et un espace est réservé aux enfants donc chacun y trouve bien sa place. Le restaurant est très très bien si on n'a pas envie de ressortir le soir. Vraiment passé un bon moment !
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Meriem Laassibi7 months ago on Google5/5
(Translated by Google) Friendly and very organized smiling staff
Highly recommend the cafe as well as the restaurant …
Highly recommend the cafe as well as the restaurant …
(Translated by Google) Friendly and very organized smiling staff
Highly recommend the cafe as well as the restaurant
(Original)
Personnel souriant sympa et très organisé
Je recommande vivement le café ainsi que le restaurant
Highly recommend the cafe as well as the restaurant
(Original)
Personnel souriant sympa et très organisé
Je recommande vivement le café ainsi que le restaurant
Response from the owner7 months ago
(Translated by Google) Hello Laassibi,
Thank you for writing these very nice words about our staff, they remember your visit and look forward to seeing you again soon.
(Original)
Bonjour Laassibi,
Merci d’avoir écrit ces quelques mots très agréables au sujet de notre personnel, ils se souviennent de votre visite et ont hâte de vous revoir bientôt.
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Manuel Baer4 years ago on Google3/5
(Translated by Google) The location of this hotel is very good, being between the historic center (El Fna) and the new part.
I didn't use the pool, but the space is beautiful and pleasant. …
I didn't use the pool, but the space is beautiful and pleasant. …
(Translated by Google) The location of this hotel is very good, being between the historic center (El Fna) and the new part.
I didn't use the pool, but the space is beautiful and pleasant.
The Hotel itself needs a refurbishment.
The materials and furniture, most notorious in the rooms, already seem to be tens of years old and with very poor quality maintenance paintings. For those who know, it reminded me of the hotels in Cuba,
even by the smell.
I expected better and more professional service from a 4-star hotel. I don't know if there is, but Marrakesh already needed a good school of tourism.
Breakfast with little variety, but with good coffee.
The Hotel has a bar with some entertainment at night.
(Original)
A localização deste Hotel é muito boa, encontrando-se entre o centro histórico (El Fna) e a parte nova.
Não utilizei a piscina, mas o espaço é bastante bonito e aprazível.
O Hotel em si carece de uma remodelação.
Os materiais e móveis, mais notórios nos quartos, já parecem ter umas dezenas de anos e com umas pinturas de manutenção de qualidade muito fraca. Para quem conhece, fez-me lembrar os hotéis de Cuba,
até pelo cheiro.
Esperava um serviço melhor e mais profissional de um hotel de 4 estrelas. Não sei se há, mas Marraqueche já necessitava de uma boa escola de turismo.
Pequeno almoço com pouca variedade, mas com bom café.
O Hotel tem um bar com alguma animação à noite.
I didn't use the pool, but the space is beautiful and pleasant.
The Hotel itself needs a refurbishment.
The materials and furniture, most notorious in the rooms, already seem to be tens of years old and with very poor quality maintenance paintings. For those who know, it reminded me of the hotels in Cuba,
even by the smell.
I expected better and more professional service from a 4-star hotel. I don't know if there is, but Marrakesh already needed a good school of tourism.
Breakfast with little variety, but with good coffee.
The Hotel has a bar with some entertainment at night.
(Original)
A localização deste Hotel é muito boa, encontrando-se entre o centro histórico (El Fna) e a parte nova.
Não utilizei a piscina, mas o espaço é bastante bonito e aprazível.
O Hotel em si carece de uma remodelação.
Os materiais e móveis, mais notórios nos quartos, já parecem ter umas dezenas de anos e com umas pinturas de manutenção de qualidade muito fraca. Para quem conhece, fez-me lembrar os hotéis de Cuba,
até pelo cheiro.
Esperava um serviço melhor e mais profissional de um hotel de 4 estrelas. Não sei se há, mas Marraqueche já necessitava de uma boa escola de turismo.
Pequeno almoço com pouca variedade, mas com bom café.
O Hotel tem um bar com alguma animação à noite.
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Maite Glez Mir3 years ago on Google4/5
(Translated by Google) It is in a good area, beautiful decoration, the most is the pool. Rooms with large beds, double, full, clean bathrooms. We were half board, breakfast and lunch / dinner. Buffet type, varied, with options for …
(Translated by Google) It is in a good area, beautiful decoration, the most is the pool. Rooms with large beds, double, full, clean bathrooms. We were half board, breakfast and lunch / dinner. Buffet type, varied, with options for vegetarians. The only thing that I find inappropriate is that the drink, in our case a liter and a half bottle of water, they charge you. It doesn't seem right to me. The staff are very correct and polite.
impressive is
(Original)
Está en una buena zona, bonita decoración, lo más es la piscina. Habitaciones con amplias camas, dobles de matrimonio,.baños completos, limpios. Estábamos a media pensión, desayuno y comida /cena. Tipo buffet, variado, con opciones para vegetarianos. Lo único que me resulta poco adecuado es que la bebida, en nuestro caso botella de agua de litro y medio, te lo cobran. No me parece bien. El personal muy correcto y educado.
impresionante es
impressive is
(Original)
Está en una buena zona, bonita decoración, lo más es la piscina. Habitaciones con amplias camas, dobles de matrimonio,.baños completos, limpios. Estábamos a media pensión, desayuno y comida /cena. Tipo buffet, variado, con opciones para vegetarianos. Lo único que me resulta poco adecuado es que la bebida, en nuestro caso botella de agua de litro y medio, te lo cobran. No me parece bien. El personal muy correcto y educado.
impresionante es
Trip typeVacation · Family
Rooms4.0
Service5.0
Location4.0
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דניאל daniel עמר amar11 months ago on Google4/5
(Translated by Google) The hotel looks good, good service, great staff. Reasonable rooms. It is recommended to replace the worn and old towels. Add proper and respectful shampoo and soap in the shower. The food at breakfast must be …
(Translated by Google) The hotel looks good, good service, great staff. Reasonable rooms. It is recommended to replace the worn and old towels. Add proper and respectful shampoo and soap in the shower. The food at breakfast must be refreshed to enrich the food, including fruit and vegetable additions, cheeses, yogurts and omelettes. The reception staff is excellent, honest and decent.
(Original)
המלון נראה טוב שירות טוב צוות נהדר.חדרים סבירים.מומלץ להחליף את המגבות הבלויות והישנות. להוסיף במקלחת שמפו וסבון ראוי ומכבד.האוכל בארוחת הבוקר חייב רענון להעשרת המזון כולל תוספות פירות וירקות גבינות יוגורטים וחביתות.צות הקבלה מעולה ישר והגון.
(Original)
המלון נראה טוב שירות טוב צוות נהדר.חדרים סבירים.מומלץ להחליף את המגבות הבלויות והישנות. להוסיף במקלחת שמפו וסבון ראוי ומכבד.האוכל בארוחת הבוקר חייב רענון להעשרת המזון כולל תוספות פירות וירקות גבינות יוגורטים וחביתות.צות הקבלה מעולה ישר והגון.
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DANIELa year ago on Google2/5
(Translated by Google) Avoid cocktails with or without alcohol. 3 people tested in our group and all complained about their tasteless side.
Lemon and ice cream pies are industrial and do not deserve a detour. …
Lemon and ice cream pies are industrial and do not deserve a detour. …
(Translated by Google) Avoid cocktails with or without alcohol. 3 people tested in our group and all complained about their tasteless side.
Lemon and ice cream pies are industrial and do not deserve a detour.
(Original)
Éviter les cocktails avec ou sans alcool. 3 personnes ont testé Dans notre groupe et toutes se sont plaint de leur côté insipide.
Les tartes au citron et glaces sont industrielles et ne méritent pas le detour.
Lemon and ice cream pies are industrial and do not deserve a detour.
(Original)
Éviter les cocktails avec ou sans alcool. 3 personnes ont testé Dans notre groupe et toutes se sont plaint de leur côté insipide.
Les tartes au citron et glaces sont industrielles et ne méritent pas le detour.
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Nadia Rafya8 months ago on Google3/5
(Translated by Google) The rooms are not spacious, for a family with children it is not too pleasant. …
(Translated by Google) The rooms are not spacious, for a family with children it is not too pleasant.
(Original)
Les chambres ne sont pas spacieuses, pour une famille avec des enfants c'est pas trop agréable.
(Original)
Les chambres ne sont pas spacieuses, pour une famille avec des enfants c'est pas trop agréable.
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Foot Power3 years ago on Google1/5
(Translated by Google) Cleaning is not that much. On 5 night The vacuum cleaner I loved was done. My son broke a drink in the room and they picked up the glass piece by hand and nothing else. The little pieces are staying in the carpet …
(Translated by Google) Cleaning is not that much. On 5 night The vacuum cleaner I loved was done. My son broke a drink in the room and they picked up the glass piece by hand and nothing else. The little pieces are staying in the carpet until I get to my feet. The balcony never clean too. This is the last time for us at this hotel.
(Original)
Le ménage c'est pas trop ça. Sur 5 nuit L'aspirateur na j'aimais était fait. Mon fils a casser un verre dans la chambre et ils ont ramasser les morceau de verre a la main et rien d'autre. Les petit morceau sont rester dans le tapis jusqu'à arriver dans mon pied. Le balcon jamais nettoyer aussi. C'est la derniere fois pour nous dans cette hôtel.
(Original)
Le ménage c'est pas trop ça. Sur 5 nuit L'aspirateur na j'aimais était fait. Mon fils a casser un verre dans la chambre et ils ont ramasser les morceau de verre a la main et rien d'autre. Les petit morceau sont rester dans le tapis jusqu'à arriver dans mon pied. Le balcon jamais nettoyer aussi. C'est la derniere fois pour nous dans cette hôtel.
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Luis Costea5 years ago on Google5/5
(Translated by Google) If we look at the reviews, there are people who like it and others who criticize because it deserves a renovation... it's true that it deserves, however, I'm not sure that the prices will stay as good placed after the …
(Translated by Google) If we look at the reviews, there are people who like it and others who criticize because it deserves a renovation... it's true that it deserves, however, I'm not sure that the prices will stay as good placed after the restoration... For a family with 2 children + 1 of 3 years (therefore 3 children in all) less than 100€ per night with half board, this is the perfect hotel for families. In summary, the rooms are large, the staff super welcoming, the restaurant simple but good, and even if you have more children than declared, no one checks you and you are welcome everywhere... we will be back!
(Original)
Si on regarde les avis, il y a des gens qui aiment et d'autres qui critiquent par ce qu' il mérite une rénovation... c'est vrai qu' il mérite cependant je ne suis pas certains que les tarifs resterons aussi bien placés après la restauration... Pour une famille avec 2 enfants + 1 de 3ans (donc 3 enfants en tout) moins de 100€ la nuit en demi pension c'est l'hôtel parfait pour les familles. En résumé les chambres sont grandes le personnel super accueillants, le restaurant simple mais bon, et même si vous avez plus d'enfant que déclaré personne ne vous contrôle et vous êtes les bienvenus par tout... on reviendra!
(Original)
Si on regarde les avis, il y a des gens qui aiment et d'autres qui critiquent par ce qu' il mérite une rénovation... c'est vrai qu' il mérite cependant je ne suis pas certains que les tarifs resterons aussi bien placés après la restauration... Pour une famille avec 2 enfants + 1 de 3ans (donc 3 enfants en tout) moins de 100€ la nuit en demi pension c'est l'hôtel parfait pour les familles. En résumé les chambres sont grandes le personnel super accueillants, le restaurant simple mais bon, et même si vous avez plus d'enfant que déclaré personne ne vous contrôle et vous êtes les bienvenus par tout... on reviendra!
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Pierre Duminil5 years ago on Google3/5
(Translated by Google) I have been to this family hotel every year for almost 15 years, when the parents of the current leaders ran the hotel. I have great memories, including the extreme kindness of Mr. Chraibi who welcomed us sumptuously, …
(Translated by Google) I have been to this family hotel every year for almost 15 years, when the parents of the current leaders ran the hotel. I have great memories, including the extreme kindness of Mr. Chraibi who welcomed us sumptuously, as well as all the staff who were our little care, and who saw me growing over the years.
Since then, the hotel is getting a bit old and the staff is trying hard to do their best with this new management.
(Original)
J'ai fréquenté cet hôtel en famille chaque année pendant presque 15 ans, quand les parents des actuels dirigeants géraient cet hôtel. J'y ai d'excellents souvenirs, notamment l'extrême gentillesse de M. Chraibi qui nous accueillait somptueusement, ainsi que tout le personnel qui était à nos petits soins, et qui m'ont vu grandir au fil des années.
Depuis, l'hôtel prend un sacré coup de vieux et le personnel s'efforce de faire de son mieux avec cette nouvelle direction.
Since then, the hotel is getting a bit old and the staff is trying hard to do their best with this new management.
(Original)
J'ai fréquenté cet hôtel en famille chaque année pendant presque 15 ans, quand les parents des actuels dirigeants géraient cet hôtel. J'y ai d'excellents souvenirs, notamment l'extrême gentillesse de M. Chraibi qui nous accueillait somptueusement, ainsi que tout le personnel qui était à nos petits soins, et qui m'ont vu grandir au fil des années.
Depuis, l'hôtel prend un sacré coup de vieux et le personnel s'efforce de faire de son mieux avec cette nouvelle direction.
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Brahim Moustache3 years ago on Google2/5
(Translated by Google) It's hotel is aging. The WiFi is accessible correctly in the hall (ais only when there are not too many people connected) the breakfast is just correct. The pool is ridiculous. There are much better hotels in the …
(Translated by Google) It's hotel is aging. The WiFi is accessible correctly in the hall (ais only when there are not too many people connected) the breakfast is just correct. The pool is ridiculous. There are much better hotels in the area.
(Original)
C'est hôtel est vieillissant. La WiFi est accessible correctement dans le hall (aïs seulement quand il n'y a pas trop de monde connecté) le petit déjeuner est juste correcte. La piscine est ridicule. Il y a de bien meilleurs hôtels dans le quartier.
(Original)
C'est hôtel est vieillissant. La WiFi est accessible correctement dans le hall (aïs seulement quand il n'y a pas trop de monde connecté) le petit déjeuner est juste correcte. La piscine est ridicule. Il y a de bien meilleurs hôtels dans le quartier.
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Jose Javier Menendez Perez4 years ago on Google2/5
(Translated by Google) We arrived at the room around 6:00 p.m., the room was not made, we had to leave, before the anger of the cleaning staff, as if the fault was ours. The room very well, very simple dinner, for the type of hotel, chicken …
(Translated by Google) We arrived at the room around 6:00 p.m., the room was not made, we had to leave, before the anger of the cleaning staff, as if the fault was ours. The room very well, very simple dinner, for the type of hotel, chicken and fish. Second courses, potatoes and rice to accompany ..... first good and desserts when they are finished they are finished, there is no more. Parking, very limited, little capacity.
(Original)
Llegamos a la habitación sobre las 18:00, la habitación no estaba hecha, tuvimos que irnos ,ante el enfado del personal de limpieza, como si la culpa fuese nuestra. La habitación muy bien, cena muy sencilla, para el tipo de hotel, pollo y pescado.como segundos platos, patatas y arroz para acompañar.....primeros bien y postres cuando se acaban se acaban , no hay más. Aparcamiento, muy limitado, poca capacidad.
(Original)
Llegamos a la habitación sobre las 18:00, la habitación no estaba hecha, tuvimos que irnos ,ante el enfado del personal de limpieza, como si la culpa fuese nuestra. La habitación muy bien, cena muy sencilla, para el tipo de hotel, pollo y pescado.como segundos platos, patatas y arroz para acompañar.....primeros bien y postres cuando se acaban se acaban , no hay más. Aparcamiento, muy limitado, poca capacidad.
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JON MOLINA MARTÍNEZ4 years ago on Google3/5
(Translated by Google) Correct in terms of quality-price although with things to improve.
The rooms are spacious, with all the necessary services and very comfortable …
The rooms are spacious, with all the necessary services and very comfortable …
(Translated by Google) Correct in terms of quality-price although with things to improve.
The rooms are spacious, with all the necessary services and very comfortable beds.
In terms of cleanliness, the hotel is spotless.
The location is good since you can get to the center on foot in 15 minutes and it is in a safe and quiet area.
The buffet leaves a lot to be desired, especially at breakfast, where there is hardly any choice.
The hotel staff is generally quite attentive and friendly, but the waiters at the pool bar are completely incompetent and unpresentable. It is a pity that a Hotel that in general is quite good, stains its image by having people like that on its staff.
(Original)
Correcto en cuanto a calidad-precio aunque con cosas por mejorar.
Las habitaciones son amplias, con todos los servicios necesarios y camas comodisimas.
En cuanto a limpieza, el hotel está impoluto
La ubicacion es buena ya que puedes llegar al centro andando en 15 minutos y está en una zona segura y tranquila.
El buffet deja bastante que desear, especialmente en los desayunos, donde apenas hay para elegir.
El personal del Hotel en general es bastante atento y amable, pero los camareros del bar de la piscina son unos completos incompetentes e impresentables. Es una pena que un Hotel que en lineas generales esta bastante bien, manche su imagen teniendo gente así en su plantilla.
The rooms are spacious, with all the necessary services and very comfortable beds.
In terms of cleanliness, the hotel is spotless.
The location is good since you can get to the center on foot in 15 minutes and it is in a safe and quiet area.
The buffet leaves a lot to be desired, especially at breakfast, where there is hardly any choice.
The hotel staff is generally quite attentive and friendly, but the waiters at the pool bar are completely incompetent and unpresentable. It is a pity that a Hotel that in general is quite good, stains its image by having people like that on its staff.
(Original)
Correcto en cuanto a calidad-precio aunque con cosas por mejorar.
Las habitaciones son amplias, con todos los servicios necesarios y camas comodisimas.
En cuanto a limpieza, el hotel está impoluto
La ubicacion es buena ya que puedes llegar al centro andando en 15 minutos y está en una zona segura y tranquila.
El buffet deja bastante que desear, especialmente en los desayunos, donde apenas hay para elegir.
El personal del Hotel en general es bastante atento y amable, pero los camareros del bar de la piscina son unos completos incompetentes e impresentables. Es una pena que un Hotel que en lineas generales esta bastante bien, manche su imagen teniendo gente así en su plantilla.
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Fanny Laval2 months ago on Google1/5
(Translated by Google) Hotel to flee, very fruyant, infamous food 🤮
(Original) …
(Original) …
(Translated by Google) Hotel to flee, very fruyant, infamous food 🤮
(Original)
Hôtel à fuir, très fruyant, la nourriture infâme 🤮
(Original)
Hôtel à fuir, très fruyant, la nourriture infâme 🤮
Trip typeVacation · Family
Rooms1.0
Service1.0
Location1.0
Response from the owner2 months ago
(Translated by Google) Thank you for your comment. I'm sorry to hear that your experience was frustrating, but I really appreciate you bringing this issue to our attention.
(Original)
Merci pour votre commentaire. Je suis désolé d’apprendre que votre expérience a été frustrante, mais j’apprécie vraiment que vous ayez porté ce problème à notre attention.
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Kelly HUBERT3 years ago on Google1/5
(Translated by Google) To ban
We spent a week in the "ElAndalous" hotel and it was a nightmare.
We arrive at a hotel where the reception is non-existent. …
We spent a week in the "ElAndalous" hotel and it was a nightmare.
We arrive at a hotel where the reception is non-existent. …
(Translated by Google) To ban
We spent a week in the "ElAndalous" hotel and it was a nightmare.
We arrive at a hotel where the reception is non-existent.
Bedroom: bed as hard as wood, sheets not changed during the week. At the same time, so much the better because the dirty laundry and the clean laundry are in the bin. No storage. And housecleaning not done. We found plump sheep under the beds.
Bathroom: dilapidated bathtub dirty the curtain half moldy and the towels mostly well used and stained
The hotel: swimming pool which does not correspond to the photo very small and obviously dirty lock of hair at the bottom of the pool with a straw handkerchief and so on. The water is cloudy even where we are on our feet, we can't see them. Non-existent deckchair you have to get up at 6 am to hope to have room to land.
Staff see you but don't say hello. This Hotel is for noisy children.
No service by the pool and elsewhere either.
Breakfast: not much and not very good either.
The buffet: nothing local and really not good.
Wifi: well, it doesn't exist. The manager of the hotel told us "wifi only works with old generation Samsung so if you have an iPhone you have to buy a 4G" the biggest joke of the year as if a wifi chose its brand of phone.
Positive point the SPA and the restaurant "La casa".
A world separates the reality and the announcement of the hotel. Nothing matches.
In summary dirty hotel staff not enough numerous small pool and non-existent deckchairs.
(Original)
À bannir
Nous avons passé une semaine dans l’hôtel « ElAndalous » et c’était un cauchemar.
Nous arrivons dans un hôtel où l’accueil est inexistant.
Chambre : lit dure comme du bois, draps pas changé de la semaine. En même temps tant mieux car le linge sale et le linge propre sont dans le bac. Pas de rangement. Et ménage pas fait. Nous avons retrouvé des moutons bien en chair sous les lits.
Salle de bain: baignoire vétuste sale le rideau à moitié moisi et les serviettes majoritairement bien usagées et tachées
L’hôtel : piscine qui ne correspond pas au photo toute petite et bien évidemment sale mèche de cheveux au fond de la piscine mouchoir paille et j’en passe. L’eau est trouble même où nous avons pied bah nous les voyons pas. Transat inexistant il faut se lever à 6h pour espérer avoir de la place pour se poser.
Le personnel vous voit mais ne dit pas bonjour. Cet Hôtel est pour enfant bruyant.
Aucun service au bord de la piscine et ailleurs non plus.
Petit dej : pas grand chose et pas très bon non plus.
Le buffet : rien de local et vraiment pas bon.
Le wifi : bah il n’existe pas. Le responsable de l’hôtel nous a dit « le wifi ne fonctionne qu’avec les Samsung ancienne génération donc si vous avez un iPhone il faut vous acheter une 4G » la plus grosse blague de l’année comme si un wifi choisissait sa marque de téléphone.
Point positif le SPA et le restaurant « La casa ».
Un monde sépare la réalité et l’annonce de l’hôtel. Rien ne correspond.
En résumé hôtel sale personnel pas assez nombreux piscine petite et transat inexistants.
We spent a week in the "ElAndalous" hotel and it was a nightmare.
We arrive at a hotel where the reception is non-existent.
Bedroom: bed as hard as wood, sheets not changed during the week. At the same time, so much the better because the dirty laundry and the clean laundry are in the bin. No storage. And housecleaning not done. We found plump sheep under the beds.
Bathroom: dilapidated bathtub dirty the curtain half moldy and the towels mostly well used and stained
The hotel: swimming pool which does not correspond to the photo very small and obviously dirty lock of hair at the bottom of the pool with a straw handkerchief and so on. The water is cloudy even where we are on our feet, we can't see them. Non-existent deckchair you have to get up at 6 am to hope to have room to land.
Staff see you but don't say hello. This Hotel is for noisy children.
No service by the pool and elsewhere either.
Breakfast: not much and not very good either.
The buffet: nothing local and really not good.
Wifi: well, it doesn't exist. The manager of the hotel told us "wifi only works with old generation Samsung so if you have an iPhone you have to buy a 4G" the biggest joke of the year as if a wifi chose its brand of phone.
Positive point the SPA and the restaurant "La casa".
A world separates the reality and the announcement of the hotel. Nothing matches.
In summary dirty hotel staff not enough numerous small pool and non-existent deckchairs.
(Original)
À bannir
Nous avons passé une semaine dans l’hôtel « ElAndalous » et c’était un cauchemar.
Nous arrivons dans un hôtel où l’accueil est inexistant.
Chambre : lit dure comme du bois, draps pas changé de la semaine. En même temps tant mieux car le linge sale et le linge propre sont dans le bac. Pas de rangement. Et ménage pas fait. Nous avons retrouvé des moutons bien en chair sous les lits.
Salle de bain: baignoire vétuste sale le rideau à moitié moisi et les serviettes majoritairement bien usagées et tachées
L’hôtel : piscine qui ne correspond pas au photo toute petite et bien évidemment sale mèche de cheveux au fond de la piscine mouchoir paille et j’en passe. L’eau est trouble même où nous avons pied bah nous les voyons pas. Transat inexistant il faut se lever à 6h pour espérer avoir de la place pour se poser.
Le personnel vous voit mais ne dit pas bonjour. Cet Hôtel est pour enfant bruyant.
Aucun service au bord de la piscine et ailleurs non plus.
Petit dej : pas grand chose et pas très bon non plus.
Le buffet : rien de local et vraiment pas bon.
Le wifi : bah il n’existe pas. Le responsable de l’hôtel nous a dit « le wifi ne fonctionne qu’avec les Samsung ancienne génération donc si vous avez un iPhone il faut vous acheter une 4G » la plus grosse blague de l’année comme si un wifi choisissait sa marque de téléphone.
Point positif le SPA et le restaurant « La casa ».
Un monde sépare la réalité et l’annonce de l’hôtel. Rien ne correspond.
En résumé hôtel sale personnel pas assez nombreux piscine petite et transat inexistants.
Trip typeVacation
Rooms1.0
Service1.0
Location5.0
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Moulay El Mehdi El Alaoui Hassania year ago on Google4/5
(Translated by Google) good value for money. the pool is nice, the new cafe restaurant on the outdoor terrace is well done. …
(Translated by Google) good value for money. the pool is nice, the new cafe restaurant on the outdoor terrace is well done.
(Original)
bon rapport qualité prix. la piscine est sympathique, le nouveau café restau en terrasse extérieure est bien fait.
(Original)
bon rapport qualité prix. la piscine est sympathique, le nouveau café restau en terrasse extérieure est bien fait.
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mariacristina lani3 years ago on Google1/5
(Translated by Google) Here, let's forget it. The only thing is the discrete proximity to the Medina. Otherwise dirty rooms, slow staff. Mediocre breakfast. If it was a 3 star ok, if you want to give it 5. Get off your own. Look for another …
(Translated by Google) Here, let's forget it. The only thing is the discrete proximity to the Medina. Otherwise dirty rooms, slow staff. Mediocre breakfast. If it was a 3 star ok, if you want to give it 5. Get off your own. Look for another hotel.
(Original)
Ecco, lasciamo perdere. L'unica cosa la discreta vicinanza alla Medina. Per il resto stanze sporche, personale lento. Colazione mediocre. Fosse un 3 stelle ok, se ne vuole dare 5. Levati proprio. Cercatevi un altro albergo.
(Original)
Ecco, lasciamo perdere. L'unica cosa la discreta vicinanza alla Medina. Per il resto stanze sporche, personale lento. Colazione mediocre. Fosse un 3 stelle ok, se ne vuole dare 5. Levati proprio. Cercatevi un altro albergo.
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Ali Montassar2 months ago on Google1/5
(Translated by Google) What a disaster!! Hotel to avoid absolutely!!!
(Original) …
(Original) …
(Translated by Google) What a disaster!! Hotel to avoid absolutely!!!
(Original)
Quel désastre!! Hôtel à éviter absolument!!!
(Original)
Quel désastre!! Hôtel à éviter absolument!!!
Trip typeVacation · Family
Response from the owner2 months ago
(Translated by Google) We always strive to provide an exceptional experience, and we are deeply sorry when we do not meet our customers' expectations. Thank you for taking the time to bring this to our attention. We use your feedback to improve ourselves and make sure this does not happen again.
(Original)
Nous cherchons toujours à offrir une expérience exceptionnelle, et nous sommes profondément désolés lorsque nous ne répondons pas aux attentes de nos clients. Merci d’avoir pris le temps de porter cela à notre attention. Nous utilisons vos commentaires pour nous améliorer et faire en sorte que cela ne se reproduise pas.
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Thierry Constant3 years ago on Google4/5
(Translated by Google) The hotel is very well located, a lot of charm, but it is a bit dilapidated, built 36 years ago, it would be necessary to think about maintaining it. We were half board, correct breakfast, nothing extraordinary, meal …
(Translated by Google) The hotel is very well located, a lot of charm, but it is a bit dilapidated, built 36 years ago, it would be necessary to think about maintaining it. We were half board, correct breakfast, nothing extraordinary, meal side, ditto. The staff is quite nice but nothing more. Special mention to Youness who took good care of us. Big Special mention to our server and friend Azim, a real professional, he greatly contributed to improving our stay, everything was complicated except with him 👍 Wifi... I'm not the first to say it, there's then there no more, a wifi "room" another "hall", a wifi "pool" and finally "bar", your laptop connects well to the routers but you have no wifi then you have it the next day... annoying for a 4 star. The swimming pool is nice, and the deckchairs have comfortable mattresses. If you choose to dine at La Casa, the meats are good and the cooking is perfect, the chocolate cake is killer. The restaurant turns into a club for certain occasions, we were there for Halloween, great team, we celebrated with the manager, the cooks and Azim 👍
(Original)
L’hôtel est très bien situé, beaucoup de charme, mais il est un peu vétuste, construit il y a 36 ans, il faudrait penser à l’entretenir. Nous étions en demi pension, petit déjeuner correct, rien d’extraordinaire, côté repas, idem. Le personnel est plutôt agréable mais sans plus. Mention Spéciale à Youness qui s’est bien occupé de nous. Grosse mention Spéciale à notre serveur et ami Azim, un vrai professionnel, il a fortement participé à améliorer notre séjour, tout était compliqué sauf avec lui 👍 Le Wifi... je ne suis pas le premier à le dire, y’a puis y’a plus, un wifi «room» un autre «hall», un wifi «pool» et enfin «bar», ton portable se connecte bien aux routeurs mais t’as pas de wifi puis tu en as le lendemain... énervant pour un 4 étoiles. La piscine est chouette, et les transats ont des matelas, confortables. Si vous choisissez de dîner à La Casa, les viandes sont bonnes et les cuissons parfaites, le moelleux au chocolat, une tuerie. Le restaurant se transforme en boîte pour certaines occasions, on y était pour halloween, super équipe, on a fait la fête avec le responsable, les cuistots et Azim 👍
(Original)
L’hôtel est très bien situé, beaucoup de charme, mais il est un peu vétuste, construit il y a 36 ans, il faudrait penser à l’entretenir. Nous étions en demi pension, petit déjeuner correct, rien d’extraordinaire, côté repas, idem. Le personnel est plutôt agréable mais sans plus. Mention Spéciale à Youness qui s’est bien occupé de nous. Grosse mention Spéciale à notre serveur et ami Azim, un vrai professionnel, il a fortement participé à améliorer notre séjour, tout était compliqué sauf avec lui 👍 Le Wifi... je ne suis pas le premier à le dire, y’a puis y’a plus, un wifi «room» un autre «hall», un wifi «pool» et enfin «bar», ton portable se connecte bien aux routeurs mais t’as pas de wifi puis tu en as le lendemain... énervant pour un 4 étoiles. La piscine est chouette, et les transats ont des matelas, confortables. Si vous choisissez de dîner à La Casa, les viandes sont bonnes et les cuissons parfaites, le moelleux au chocolat, une tuerie. Le restaurant se transforme en boîte pour certaines occasions, on y était pour halloween, super équipe, on a fait la fête avec le responsable, les cuistots et Azim 👍
Trip typeVacation
Rooms3.0
Service4.0
Location5.0
Response from the owner3 years ago
(Translated by Google) we are improving our wifi network quality, thanks for your trust 👍
(Original)
nous somme entrain d'améliorer notre qualité de réseau wifi, Merci pour votre confiance 👍
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Didier Roussela month ago on Google3/5
(Translated by Google) Needs good maintenance a bit old
(Original) …
(Original) …
(Translated by Google) Needs good maintenance a bit old
(Original)
Besoin d un bon entretien un peu vieux
(Original)
Besoin d un bon entretien un peu vieux
Trip typeVacation · Friends
Rooms3.0
Service4.0
Location4.0
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Patrick Krewinkel3 years ago on Google4/5
(Translated by Google) Good service, nice hotel, lovely pool. Breakfast is ample. Evening food is too limited for my taste and everything is bland in taste. location is just on the edge of the new Marrakesh. 25 minutes on foot and you are …
(Translated by Google) Good service, nice hotel, lovely pool. Breakfast is ample. Evening food is too limited for my taste and everything is bland in taste. location is just on the edge of the new Marrakesh. 25 minutes on foot and you are in the Medina. Will definitely come back here again.
(Original)
Goede service, mooi hotel, heerlijk zwembad. Ontbijt voldoet ruim. Avond eten is voor mijn smaak te beperkt en alles is flauw van smaak. ligging is net op de rand van het nieuwe Marrakesh. 25 minuten te voet en je bent in de Medina. Zal hier beslist nog eens terug komen.
(Original)
Goede service, mooi hotel, heerlijk zwembad. Ontbijt voldoet ruim. Avond eten is voor mijn smaak te beperkt en alles is flauw van smaak. ligging is net op de rand van het nieuwe Marrakesh. 25 minuten te voet en je bent in de Medina. Zal hier beslist nog eens terug komen.
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abslam Bensabiha year ago on Google3/5
(Translated by Google) In fact, the reception is at the level
However, the only thing that interested me is
The owner of this hotel has to do something to renovate it …
However, the only thing that interested me is
The owner of this hotel has to do something to renovate it …
(Translated by Google) In fact, the reception is at the level
However, the only thing that interested me is
The owner of this hotel has to do something to renovate it
Thank you
(Original)
في الحقيقة الاستقبال في المستوي
إلا أن الشيء الوحيد الذي أثار اهتمامي هو
علي مالك هذا الفندق ان يقوم بتجديده شيء ما
وشكرا
However, the only thing that interested me is
The owner of this hotel has to do something to renovate it
Thank you
(Original)
في الحقيقة الاستقبال في المستوي
إلا أن الشيء الوحيد الذي أثار اهتمامي هو
علي مالك هذا الفندق ان يقوم بتجديده شيء ما
وشكرا
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Ahmed KHOMAM4 years ago on Google1/5
(Translated by Google) Hotel to avoid,
I booked a room through Booking I received a confirmation message. Upon my arrival with my family (including two babies). the person at the reception just told …
I booked a room through Booking I received a confirmation message. Upon my arrival with my family (including two babies). the person at the reception just told …
(Translated by Google) Hotel to avoid,
I booked a room through Booking I received a confirmation message. Upon my arrival with my family (including two babies). the person at the reception just told us that they don't have a room available and that it is better to go to another hotel. When we wanted to speak to the night manager they told us that he was not there and that his phone is off. He came after 3 hours of waiting and told us he has nothing for us to do, Total Indifference Behavior.
(Original)
Hôtel à éviter ,
j' ai réservé une chambre à travers Booking j'ai reçu un message de confirmation. À mon arrivée avec ma famille (y compris deux bébés). la personne à la réception nous a simplement dit qu ils n'ont pas de chambre disponible et qu'il vaut mieux d'aller voir un autre hôtel. Quand on a voulu parler au directeur de nuit ils nous ont dit qu'il n'était pas là et que son tel est éteint . Il est venu après 3 heure d'attente et nous a dit qu'il n'a rien à faire pour nous ,un Comportement d'indifférence total.
I booked a room through Booking I received a confirmation message. Upon my arrival with my family (including two babies). the person at the reception just told us that they don't have a room available and that it is better to go to another hotel. When we wanted to speak to the night manager they told us that he was not there and that his phone is off. He came after 3 hours of waiting and told us he has nothing for us to do, Total Indifference Behavior.
(Original)
Hôtel à éviter ,
j' ai réservé une chambre à travers Booking j'ai reçu un message de confirmation. À mon arrivée avec ma famille (y compris deux bébés). la personne à la réception nous a simplement dit qu ils n'ont pas de chambre disponible et qu'il vaut mieux d'aller voir un autre hôtel. Quand on a voulu parler au directeur de nuit ils nous ont dit qu'il n'était pas là et que son tel est éteint . Il est venu après 3 heure d'attente et nous a dit qu'il n'a rien à faire pour nous ,un Comportement d'indifférence total.
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Lyès AIT MEZIANE2 years ago on Google4/5
(Translated by Google) I highly recommend this hotel for anyone looking for CONVIVIALITY! A family place, it feels like home! The staff whether in the restaurant or at the reception at the TOP! …
(Translated by Google) I highly recommend this hotel for anyone looking for CONVIVIALITY! A family place, it feels like home! The staff whether in the restaurant or at the reception at the TOP!
My kids absolutely loved their stay! the hotel is very well located (shopping center, restaurants, and the famous place "Jemaa el fna")
The only problem: the rooms sometimes take a little time to be cleaned despite the goodwill of the cleaning staff.
But overall: delighted with my stay with the family
PS: we had + a good weather!!!
F.AIT MEZIANE
(Original)
Je conseille vivement cet hôtel pour tous ceux qui recherchent la CONVIVIALITE ! Un endroit familial, on se sent comme chez soi ! Le personnel que ce soit à la restauration ou à la réception au TOP !
Mes enfants ont vraiment adoré leur séjour ! l'hôtel est très bien situé (centre commercial, restaurants, et la fameuse place " Jemaa el fna ")
Le seul hic : les chambres mettent parfois un peu de temps à être nettoyées malgré la bonne volonté du personnel de ménage.
Mais dans l'ensemble : ravie de mon séjour en famille
PS : nous avions eu en + un beau temps!!!
F.AIT MEZIANE
My kids absolutely loved their stay! the hotel is very well located (shopping center, restaurants, and the famous place "Jemaa el fna")
The only problem: the rooms sometimes take a little time to be cleaned despite the goodwill of the cleaning staff.
But overall: delighted with my stay with the family
PS: we had + a good weather!!!
F.AIT MEZIANE
(Original)
Je conseille vivement cet hôtel pour tous ceux qui recherchent la CONVIVIALITE ! Un endroit familial, on se sent comme chez soi ! Le personnel que ce soit à la restauration ou à la réception au TOP !
Mes enfants ont vraiment adoré leur séjour ! l'hôtel est très bien situé (centre commercial, restaurants, et la fameuse place " Jemaa el fna ")
Le seul hic : les chambres mettent parfois un peu de temps à être nettoyées malgré la bonne volonté du personnel de ménage.
Mais dans l'ensemble : ravie de mon séjour en famille
PS : nous avions eu en + un beau temps!!!
F.AIT MEZIANE
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Theodore Kalaijia year ago on Google5/5
(Translated by Google) Good evening we spent these days at the Andalusian hotel in Marrakech The very smiling staff very welcoming breakfast and dinner is excellent I recommend this hotel to all families who want to have a good stay in …
(Translated by Google) Good evening we spent these days at the Andalusian hotel in Marrakech The very smiling staff very welcoming breakfast and dinner is excellent I recommend this hotel to all families who want to have a good stay in Marrakech
(Original)
Bonsoir nous avons passé ces jours à l'hôtel à andalous à Marrakech Les personnel très souriant très accueillant petit déjeuner et le dîner est excellent Je recommande cet hôtel à toutes les familles qui veulent passer un bon séjour à marrakech
(Original)
Bonsoir nous avons passé ces jours à l'hôtel à andalous à Marrakech Les personnel très souriant très accueillant petit déjeuner et le dîner est excellent Je recommande cet hôtel à toutes les familles qui veulent passer un bon séjour à marrakech
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Blanchard Pascala year ago on Google5/5
(Translated by Google) Very good for having a coffee, a drink or possibly eating on the beautiful terrace in front of the hotel.
Sublime setting with a beautiful decor. Staff welcoming, smiling, speaking …
Sublime setting with a beautiful decor. Staff welcoming, smiling, speaking …
(Translated by Google) Very good for having a coffee, a drink or possibly eating on the beautiful terrace in front of the hotel.
Sublime setting with a beautiful decor. Staff welcoming, smiling, speaking French.
(Original)
Très bien pour prendre un café, un verre ou éventuellement manger sur la belle terrasse devant l'hôtel.
Cadre sublime avec une belle déco. Personnel accueillant, souriant, parlant le français.
Sublime setting with a beautiful decor. Staff welcoming, smiling, speaking French.
(Original)
Très bien pour prendre un café, un verre ou éventuellement manger sur la belle terrasse devant l'hôtel.
Cadre sublime avec une belle déco. Personnel accueillant, souriant, parlant le français.
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soleil soleil2 years ago on Google4/5
(Translated by Google) The all you can eat buffet is very good. The room is spacious and then clean. We were on the 3rd floor, the calm was much appreciated. The agents are very nice. The heating is at the top. Its proximity to the Menara …
(Translated by Google) The all you can eat buffet is very good. The room is spacious and then clean. We were on the 3rd floor, the calm was much appreciated. The agents are very nice. The heating is at the top. Its proximity to the Menara mall, the Menara garden and the airport is great. I recommend
(Original)
Le buffet à volonté est très bon. La chambre est spacieuse puis propre. Nous étions au 3eme étage, le calme était très apprécié. Les agents sont très gentils. Le chauffage est au top. Sa proximité avec le le Menara mall, le jardin de la Menara et l'aéroport est génial. Je recommande
(Original)
Le buffet à volonté est très bon. La chambre est spacieuse puis propre. Nous étions au 3eme étage, le calme était très apprécié. Les agents sont très gentils. Le chauffage est au top. Sa proximité avec le le Menara mall, le jardin de la Menara et l'aéroport est génial. Je recommande
Trip typeFamily
Rooms4.0
Service4.0
Location5.0
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Mahjouba BOUGHMARI2 years ago on Google1/5
(Translated by Google) Super painful spring bedding for the back, very very soft mattress.
Very noisy hotel as well by the neighbors the rooms are very poorly soundproofed …
Very noisy hotel as well by the neighbors the rooms are very poorly soundproofed …
(Translated by Google) Super painful spring bedding for the back, very very soft mattress.
Very noisy hotel as well by the neighbors the rooms are very poorly soundproofed as by the equipment of the hotel not to mention the staff who knock at 8am on your door for the room or vacuum the corridors.
At the reception we were asked for our unprecedented marriage certificate in Marrakech, all this so that the receptionist scratched a ticket missing the pot for him we were married !! Finally, relatively nice staff it depends on who you come across !!! Cafe nespresso 2.5e more expensive for Morocco
Breakfast bad no choice and very poor quality of products.
Hotel to avoid when looking for rest and tranquility. Bad value for money!
(Original)
Literie a ressort hyper douloureux pour le dos, matelas très très mou.
Hotel très bruyant aussi bien par les voisins les chambres sont très mal insonorisées que par les équipements de l hotel sans parler du personnel qui toque à 8h a ta porte pour la chambre ou passe l.aspirateur dans les couloirs.
A la réception on nous a demandé notre acte de mariage du jamais vu a Marrakech tout ça pour que le réceptionniste gratte un billet manque de pot pour lui nous étions mariés!! Enfin personnel relativement sympa ca dépend sur qui tu tombes !!! Cafe nespresso 2,5e en plus hyper cher pour le Maroc
Petit dej mauvais pas de choix et très mauvaise qualité des produits.
Hotel a éviter lorsque l on cherche du repos et de la tranquillité. Mauvais rapport qualité prix !
Very noisy hotel as well by the neighbors the rooms are very poorly soundproofed as by the equipment of the hotel not to mention the staff who knock at 8am on your door for the room or vacuum the corridors.
At the reception we were asked for our unprecedented marriage certificate in Marrakech, all this so that the receptionist scratched a ticket missing the pot for him we were married !! Finally, relatively nice staff it depends on who you come across !!! Cafe nespresso 2.5e more expensive for Morocco
Breakfast bad no choice and very poor quality of products.
Hotel to avoid when looking for rest and tranquility. Bad value for money!
(Original)
Literie a ressort hyper douloureux pour le dos, matelas très très mou.
Hotel très bruyant aussi bien par les voisins les chambres sont très mal insonorisées que par les équipements de l hotel sans parler du personnel qui toque à 8h a ta porte pour la chambre ou passe l.aspirateur dans les couloirs.
A la réception on nous a demandé notre acte de mariage du jamais vu a Marrakech tout ça pour que le réceptionniste gratte un billet manque de pot pour lui nous étions mariés!! Enfin personnel relativement sympa ca dépend sur qui tu tombes !!! Cafe nespresso 2,5e en plus hyper cher pour le Maroc
Petit dej mauvais pas de choix et très mauvaise qualité des produits.
Hotel a éviter lorsque l on cherche du repos et de la tranquillité. Mauvais rapport qualité prix !
Trip typeVacation
Service1.0
Location3.0
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Estelle Bourdon3 years ago on Google4/5
(Translated by Google) Staff very welcoming and warm! The rooms are very nice and the pool is beautiful! The only weak point is the breakfast buffet ... I had a great holiday and I recommend it! …
(Translated by Google) Staff very welcoming and warm! The rooms are very nice and the pool is beautiful! The only weak point is the breakfast buffet ... I had a great holiday and I recommend it!
(Original)
Personnel très accueillant et chaleureux ! Les chambres sont très agréables et la piscine est magnifique ! Le seul point faible est le buffet du petit déjeuner... J’y ai passé de très bonne vacances et je vous le recommande !
(Original)
Personnel très accueillant et chaleureux ! Les chambres sont très agréables et la piscine est magnifique ! Le seul point faible est le buffet du petit déjeuner... J’y ai passé de très bonne vacances et je vous le recommande !
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Joan G.V.3 years ago on Google2/5
(Translated by Google) The hotel needs an urgent renovation, 20 years ago it was a modern and pleasant hotel, now you need an image wash.
The rooms are large and the correct beds, although they are not very clean, the …
The rooms are large and the correct beds, although they are not very clean, the …
(Translated by Google) The hotel needs an urgent renovation, 20 years ago it was a modern and pleasant hotel, now you need an image wash.
The rooms are large and the correct beds, although they are not very clean, the dining room for breakfast is not very comfortable nor is it too well organized.
The staff is starting to miss a bit of motivation.
(Original)
L’hotel necessita una renovació urgent, fa 20 anys era un hotel modern i agradable, ara l’hi cal un rentat d’imatge.
Les habitacions son grans i els llits correctes, encara que no estan gaire netes, el menjador per esmorzar no es gaire confortable ni està massa ben organitzat.
Al personal l’hi comença a faltar una mica de motivació.
The rooms are large and the correct beds, although they are not very clean, the dining room for breakfast is not very comfortable nor is it too well organized.
The staff is starting to miss a bit of motivation.
(Original)
L’hotel necessita una renovació urgent, fa 20 anys era un hotel modern i agradable, ara l’hi cal un rentat d’imatge.
Les habitacions son grans i els llits correctes, encara que no estan gaire netes, el menjador per esmorzar no es gaire confortable ni està massa ben organitzat.
Al personal l’hi comença a faltar una mica de motivació.
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Frederico Helfrich4 years ago on Google2/5
(Translated by Google) Good points: location
Bad points: poor reception, between checking in and out anyway the key to the room is an adventure. The buffet is somewhat poor compared to other hotels. And do …
Bad points: poor reception, between checking in and out anyway the key to the room is an adventure. The buffet is somewhat poor compared to other hotels. And do …
(Translated by Google) Good points: location
Bad points: poor reception, between checking in and out anyway the key to the room is an adventure. The buffet is somewhat poor compared to other hotels. And do not stay in the rooms facing the street because the thermal / acoustic insulation is simply zero, see photo of room 101
(Original)
Pontos bons : localização
Pontos maus : recepção deficiente, entre o check-in e o receber enfim a chave do quarto é uma aventura. O buffet é algo pobre comparado com outros hotéis. E não fiquem nos quartos que dão para a rua porque o isolamento térmico/acústico é simplesmente zero, vide foto do quarto 101
Bad points: poor reception, between checking in and out anyway the key to the room is an adventure. The buffet is somewhat poor compared to other hotels. And do not stay in the rooms facing the street because the thermal / acoustic insulation is simply zero, see photo of room 101
(Original)
Pontos bons : localização
Pontos maus : recepção deficiente, entre o check-in e o receber enfim a chave do quarto é uma aventura. O buffet é algo pobre comparado com outros hotéis. E não fiquem nos quartos que dão para a rua porque o isolamento térmico/acústico é simplesmente zero, vide foto do quarto 101
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Amine KABBAB3 years ago on Google4/5
(Translated by Google) Very good hotel. Reasonable price ratio.
Well located. Clean room with a nice view of the pool if available at the time of your reservation. Unpleasant nightclub in the evening. Average breakfast. …
Well located. Clean room with a nice view of the pool if available at the time of your reservation. Unpleasant nightclub in the evening. Average breakfast. …
(Translated by Google) Very good hotel. Reasonable price ratio.
Well located. Clean room with a nice view of the pool if available at the time of your reservation. Unpleasant nightclub in the evening. Average breakfast.
(Original)
Très bon hôtel. Rapport qualité prix raisonnable.
Bien situé. Chambre Propre avec une belle vue sur la piscine si disponible au moment de votre réservation. Boite de nuit désagréable le soir. Petit déjeuner moyen.
Well located. Clean room with a nice view of the pool if available at the time of your reservation. Unpleasant nightclub in the evening. Average breakfast.
(Original)
Très bon hôtel. Rapport qualité prix raisonnable.
Bien situé. Chambre Propre avec une belle vue sur la piscine si disponible au moment de votre réservation. Boite de nuit désagréable le soir. Petit déjeuner moyen.
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Beauty lifea year ago on Google5/5
(Translated by Google) Very nice hotel close to tt no need for a car and the rooms are clean with a wonderful view of the pool which is very clean, I highly recommend it. …
(Translated by Google) Very nice hotel close to tt no need for a car and the rooms are clean with a wonderful view of the pool which is very clean, I highly recommend it.
(Original)
Très joli hôtel à proximité de tt pas besoin d’une voiture et les chambres sont propres avec une vue magnifique sur la piscine qui est très propre, je le recommande vivement.
(Original)
Très joli hôtel à proximité de tt pas besoin d’une voiture et les chambres sont propres avec une vue magnifique sur la piscine qui est très propre, je le recommande vivement.
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Alfonso Morilla3 years ago on Google3/5
(Translated by Google) Hotel with a good situation (easy to negotiate with taxis and horse carriages, trips at 5 euros/50 Dirhams to emblematic places), a swimming pool that has a bar to have a few beers or soft drinks, the WIFI in the …
(Translated by Google) Hotel with a good situation (easy to negotiate with taxis and horse carriages, trips at 5 euros/50 Dirhams to emblematic places), a swimming pool that has a bar to have a few beers or soft drinks, the WIFI in the rooms HORRIBLE (If you want to have a good connection you should be close to the door of your room, from the bed it does not reach), spacious room (but urgently needed renovation, wobbly tables and chairs and cracked paint on some walls), spacious bathroom, has a safe, the Very simple breakfast buffet (it leaves a lot to be desired), polite staff, it has a section to change Euros to Dirham (and not the other way around), powerful air conditioning, we had dinner one night at the buffet that they offer next to the pool and something better, they have a rather cuddly dog at the hotel reception. Final grade: 6/10
(Original)
Hotel con situación buena (fácil negociar con taxis y carrozas de caballos desplazamientos a 5 euros/50 Dirhams a lugares emblematicos) , piscina que dispone de bar para tomar unas cervezas o refrescos, el WIFI de las habitaciónes HORRIBLE (Si quieres llegar a tener una buena conexión deberas estar pegad@ a la puerta de tu habitación, desde la cama no llega), habitación amplia (pero necesaria de renovación urgente, mesas y sillas tambaleantes y pintura desquebrajada en algunas paredes), baño espacioso, dispone de caja fuerte, el buffet del desayuno muy simplón (deja bastante que desear), personal educado, dispone de un apartado de cambio de Euros a Dirham (y no al reves), aire acondicionado potente, cenamos una noche en el buffet que ofrecen al lado de la piscina y algo mejor, tienen un perrete bastante mimoso en la recepción del hotel. Nota final: 6/10
(Original)
Hotel con situación buena (fácil negociar con taxis y carrozas de caballos desplazamientos a 5 euros/50 Dirhams a lugares emblematicos) , piscina que dispone de bar para tomar unas cervezas o refrescos, el WIFI de las habitaciónes HORRIBLE (Si quieres llegar a tener una buena conexión deberas estar pegad@ a la puerta de tu habitación, desde la cama no llega), habitación amplia (pero necesaria de renovación urgente, mesas y sillas tambaleantes y pintura desquebrajada en algunas paredes), baño espacioso, dispone de caja fuerte, el buffet del desayuno muy simplón (deja bastante que desear), personal educado, dispone de un apartado de cambio de Euros a Dirham (y no al reves), aire acondicionado potente, cenamos una noche en el buffet que ofrecen al lado de la piscina y algo mejor, tienen un perrete bastante mimoso en la recepción del hotel. Nota final: 6/10
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Gregory G2 years ago on Google4/5
(Translated by Google) Very good stay. The top swimming pool, malika's smenen pancakes and her smile are a delight (advice to gourmets) room very good (with the reserve ready that it is better to provide earplugs because the sound …
(Translated by Google) Very good stay. The top swimming pool, malika's smenen pancakes and her smile are a delight (advice to gourmets) room very good (with the reserve ready that it is better to provide earplugs because the sound insulation between rooms is limited. Also remember to book a pool view room if you are sensitive to road noise). Have a good stay
(Original)
Très bon séjour. La piscine top, les galettes smenen de malika et son sourire sont un ravissement (avis aux gourmands)chambre très bien ( a la réserve prêt qu il vaut mieux prévoir les boules quies car l isolation phonique entre chambre est limité. Pensez également à réserver une chambre avec vue sur la piscine si vous êtes sensible au bruit de la route). Bon sejour
(Original)
Très bon séjour. La piscine top, les galettes smenen de malika et son sourire sont un ravissement (avis aux gourmands)chambre très bien ( a la réserve prêt qu il vaut mieux prévoir les boules quies car l isolation phonique entre chambre est limité. Pensez également à réserver une chambre avec vue sur la piscine si vous êtes sensible au bruit de la route). Bon sejour
Trip typeFriends
Rooms3.0
Service4.0
Location4.0
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Óscar A S MALDO3 years ago on Google2/5
(Translated by Google) A renovation is necessary, the quality of the buffet leaves much to be desired, it seems plentiful, but the quality of the products goes down. They sell they have wifi in all the rooms, but it is a lie, it is a joke, …
(Translated by Google) A renovation is necessary, the quality of the buffet leaves much to be desired, it seems plentiful, but the quality of the products goes down. They sell they have wifi in all the rooms, but it is a lie, it is a joke, it never works and at the reception they tell you that the technician will take charge, they never fix it, we will give you long until you finish your stay. It should be noted that hosting a disco within the hotel makes it a type of guests the least "peculiar" ... The worst thing is that the agency sells tours at the hotel reception, it seems that it belongs to the hotel, but then it turns out that it does not has nothing to do with the hotel more than the place it occupies in the reception, in short accounts are some informal q that sell a trip that is a real scam ... and made this assessment more than a month ago, so as not to get carried away for the passion of the moment and to be as equanimous as possible in my comment.
It is a pity because of the location and installations, it must have been a great hotel in its time and it must have lived better times ... but that was a long time ago ...
(Original)
Necesaria una Renovación, la calidad del buffet deja mucho q desear, parece abundante, pero la calidad de los productos baja. Venden q tienen wifi en todas las habitaciones, pero es mentira, es una tomadura de pelo, nunca funciona y en la recepción te dicen q el técnico se hará cargo, jamás lo arreglan, vamos q te van dando largas hasta q finaliza tú estáncia. Hay q destacar q el albergar una discoteca dentro del hotel hace q tenga un tipo de huéspedes cuanto menos "peculiares"... Lo peor la agencia q vende excursiones en la recepción del hotel, parece q pertenece al hotel, pero luego resulta q no tiene nada q ver con el hotel más q el lugar q ocupa en la recepción, en resumidas cuentas son unos informales q venden unas excursiones q son una auténtica ESTAFA...y realizó esta valoración a más de un mes vista, para no dejarme llevar por la pasión del momento y ser lo más ecuánime posible en mi comentario.
Es una lastima pq por ubicación y por instalaciones debió de ser un gran hotel en su tiempo y debió de vivir tiempos mejores...pero de eso hace ya mucho tiempo...
It is a pity because of the location and installations, it must have been a great hotel in its time and it must have lived better times ... but that was a long time ago ...
(Original)
Necesaria una Renovación, la calidad del buffet deja mucho q desear, parece abundante, pero la calidad de los productos baja. Venden q tienen wifi en todas las habitaciones, pero es mentira, es una tomadura de pelo, nunca funciona y en la recepción te dicen q el técnico se hará cargo, jamás lo arreglan, vamos q te van dando largas hasta q finaliza tú estáncia. Hay q destacar q el albergar una discoteca dentro del hotel hace q tenga un tipo de huéspedes cuanto menos "peculiares"... Lo peor la agencia q vende excursiones en la recepción del hotel, parece q pertenece al hotel, pero luego resulta q no tiene nada q ver con el hotel más q el lugar q ocupa en la recepción, en resumidas cuentas son unos informales q venden unas excursiones q son una auténtica ESTAFA...y realizó esta valoración a más de un mes vista, para no dejarme llevar por la pasión del momento y ser lo más ecuánime posible en mi comentario.
Es una lastima pq por ubicación y por instalaciones debió de ser un gran hotel en su tiempo y debió de vivir tiempos mejores...pero de eso hace ya mucho tiempo...
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Domingo Gonzalez5 months ago on Google3/5
(Translated by Google) Outdated hotel in Spain would be a two star at most
(Original) …
(Original) …
(Translated by Google) Outdated hotel in Spain would be a two star at most
(Original)
Hotel anticuado en España sería un dos estrellas como mucho
(Original)
Hotel anticuado en España sería un dos estrellas como mucho
Rooms3.0
Service2.0
Location3.0
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Stefano Mallozzi3 years ago on Google2/5
(Translated by Google) 4 star only to the structure but otherwise worth less than a 3-star ... There are organized by the tour, do not give any information via leaflets or local maps, they say they speak glese but only understand two words, …
(Translated by Google) 4 star only to the structure but otherwise worth less than a 3-star ... There are organized by the tour, do not give any information via leaflets or local maps, they say they speak glese but only understand two words, ask of services such as towels or other and bring them after you remind them 3 times not to mention the printing of a check-in which cost 3 euros ... Not recommended
(Original)
Albergo a 4 stelle solo per la struttura ma per il resto vale meno di un 3 stelle... Non sono organizzati per dei tour, non danno nessuna informazione tramite dépliant o mappe locali, dicono che parlano i glese ma capiscono solo due parole, chiedi dei servizi come asciugamani o altro e li portano dopo che glielo ricordi per 3 volte per non parlare della stampa di un check-in costata 3 euro... Da sconsigliare
(Original)
Albergo a 4 stelle solo per la struttura ma per il resto vale meno di un 3 stelle... Non sono organizzati per dei tour, non danno nessuna informazione tramite dépliant o mappe locali, dicono che parlano i glese ma capiscono solo due parole, chiedi dei servizi come asciugamani o altro e li portano dopo che glielo ricordi per 3 volte per non parlare della stampa di un check-in costata 3 euro... Da sconsigliare
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Jérémy Michau5 years ago on Google4/5
(Translated by Google) Nice place with friendly staff. However, the rooms would need a little refreshment and the breakfast offer is just deplorable, it is better not to offer anything, it would impact the stay less, or less but more …
(Translated by Google) Nice place with friendly staff. However, the rooms would need a little refreshment and the breakfast offer is just deplorable, it is better not to offer anything, it would impact the stay less, or less but more qualitative!
(Original)
Endroit agréable avec du personnel sympathique. Les chambres nécessiteraient cependant un petit rafraîchissement et l'offre de petit déjeuner est juste déplorable, il vaut mieux ne rien proposer cela impacterais moins le séjour, ou alors moins mais plus qualitatif !
(Original)
Endroit agréable avec du personnel sympathique. Les chambres nécessiteraient cependant un petit rafraîchissement et l'offre de petit déjeuner est juste déplorable, il vaut mieux ne rien proposer cela impacterais moins le séjour, ou alors moins mais plus qualitatif !
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Dilek Artun2 years ago on Google5/5
(Translated by Google) Very nice hotel. Clean rooms. Also a fun place with night club, pool and pub. Lighting is enjoyable. Staff are friendly. Food is also suitable for the taste of the Turks. …
(Translated by Google) Very nice hotel. Clean rooms. Also a fun place with night club, pool and pub. Lighting is enjoyable. Staff are friendly. Food is also suitable for the taste of the Turks.
(Original)
Çok güzel bir otel.Tertemiz odaları.Ayrıca gece kulübü,havuzu ve pub ile eğlenceli bir mekan.Işıklandırması zevkli.Personel güleryüzlü.Yemekleri de biz Türklerin damak tadına uygun bişeyler var illaki.Tavsiye ederim.
(Original)
Çok güzel bir otel.Tertemiz odaları.Ayrıca gece kulübü,havuzu ve pub ile eğlenceli bir mekan.Işıklandırması zevkli.Personel güleryüzlü.Yemekleri de biz Türklerin damak tadına uygun bişeyler var illaki.Tavsiye ederim.
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MSB MHBa year ago on Google1/5
(Translated by Google) No one to avoid the scam I have booked a room with a swimming pool view, I have a room with an avenue view. At the reception they tell me that there is no availability, it's a scam nuuul null …
(Translated by Google) No one to avoid the scam I have booked a room with a swimming pool view, I have a room with an avenue view. At the reception they tell me that there is no availability, it's a scam nuuul null
(Original)
Nul aéviter de larnaque jai reserver une chambre vue picine , jai une chambre vue avenue . A la reception ils mont disent que ya pas de disponibilté cest de larnaque nuuul null
(Original)
Nul aéviter de larnaque jai reserver une chambre vue picine , jai une chambre vue avenue . A la reception ils mont disent que ya pas de disponibilté cest de larnaque nuuul null
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Khaoula SAADANE2 years ago on Google1/5
(Translated by Google) I have not enjoyed this hotel .. there really is no good value for money .. the hotel is not well appointed compared to its ranking .. a really mediocre breakfast .. I strongly advise against to book there with its …
(Translated by Google) I have not enjoyed this hotel .. there really is no good value for money .. the hotel is not well appointed compared to its ranking .. a really mediocre breakfast .. I strongly advise against to book there with its price there is better on the market!
(Original)
J'ai pas du tt apprécié cet hôtel.. y'a vraiment pas de bon rapport qualité prix.. l'hôtel n'est pas bien aménagé par rapport à son classement .. un petit déjeuner vraiment médiocre .. je vous déconseille fortement d'y réserver avec son prix y'a mieux sur le marché !!
(Original)
J'ai pas du tt apprécié cet hôtel.. y'a vraiment pas de bon rapport qualité prix.. l'hôtel n'est pas bien aménagé par rapport à son classement .. un petit déjeuner vraiment médiocre .. je vous déconseille fortement d'y réserver avec son prix y'a mieux sur le marché !!
Trip typeBusiness · Friends
Rooms1.0
Service2.0
Location4.0
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Maria Montessori2 months ago on Google1/5
(Translated by Google) NULL HOTEL. VERY DIRTY THE.BROKEN FURNITURE
(Original) …
(Original) …
(Translated by Google) NULL HOTEL. VERY DIRTY THE.BROKEN FURNITURE
(Original)
HOTEL NUL. TRES.SALE LE.MOBILIER CASSÉ
(Original)
HOTEL NUL. TRES.SALE LE.MOBILIER CASSÉ
Trip typeVacation
Rooms1.0
Service1.0
Location3.0
Response from the owner2 months ago
(Translated by Google) We hold ourselves to high standards and are sorry to hear that they were not met during your visit.
(Original)
Nous nous imposons des normes élevées et nous sommes désolés d’apprendre qu’elles n’aient pas été respectées lors de votre visite.
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morocco vlog365 months ago on Google5/5
(Translated by Google) Good hotel with good enbionce
(Original) …
(Original) …
(Translated by Google) Good hotel with good enbionce
(Original)
Good hôtel avec bonne enbionce
(Original)
Good hôtel avec bonne enbionce
Rooms5.0
Service5.0
Location5.0
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nancy z4 years ago on Google1/5
(Translated by Google) Bad experience .. hotel looks very shabby everything is broken or dirty. Service at the hotel can also be much better. Only plus point is the location. I will never come back here! …
(Translated by Google) Bad experience .. hotel looks very shabby everything is broken or dirty. Service at the hotel can also be much better. Only plus point is the location. I will never come back here!
(Original)
Slechte ervaring.. hotel ziet er heel armoedig uit alles is stuk of vies. Bediening in het hotel kan ook veel beter. Enige plus punt is de locatie. Ik kom hier nooit meer terug!
(Original)
Slechte ervaring.. hotel ziet er heel armoedig uit alles is stuk of vies. Bediening in het hotel kan ook veel beter. Enige plus punt is de locatie. Ik kom hier nooit meer terug!
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Ness BRITOa year ago on Google5/5
(Translated by Google) Very welcoming staff, a very good breakfast and excellent meals. A very clean swimming pool …
(Translated by Google) Very welcoming staff, a very good breakfast and excellent meals. A very clean swimming pool
(Original)
Personnel très accueillant, un très bon petit-déjeuner et des excellent repas. Une piscine très propre
(Original)
Personnel très accueillant, un très bon petit-déjeuner et des excellent repas. Une piscine très propre
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NOR NAD4 months ago on Google1/5
(Translated by Google) Dirty hotel 1 hour to get my room
(Original) …
(Original) …
(Translated by Google) Dirty hotel 1 hour to get my room
(Original)
Hôtel sale 1h00 pour avoir ma chambre
(Original)
Hôtel sale 1h00 pour avoir ma chambre
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Yacout Alaoui3 months ago on Google1/5
(Translated by Google) You suck no value for money
(Original) …
(Original) …
(Translated by Google) You suck no value for money
(Original)
Vous êtes nulle pas de rapport qualité prix
(Original)
Vous êtes nulle pas de rapport qualité prix
Trip typeVacation
Rooms1.0
Service1.0
Location4.0
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Max Botbola month ago on Google1/5
(Translated by Google) I will never come back
(Original)
Je n'y reviendrai jamais
(Original)
Je n'y reviendrai jamais
Trip typeVacation · Couple
Rooms1.0
Service2.0
Location4.0
Steffy Perrot3 years ago on Google1/5
(Translated by Google) One star is already too many!!! <br/> BAN / AVOID / SKIP YOUR WAY / FORGET <br/> IS ALREADY TOO EXPENSIVE FOR THE SERVICE …
(Translated by Google) One star is already too many!!! <br/> BAN / AVOID / SKIP YOUR WAY / FORGET <br/> IS ALREADY TOO EXPENSIVE FOR THE SERVICE <br/> Insufficient reception: room ready in 15 min then after 15 min not rather 30 min... < br/>Arrival in the room: No shower towel, the air conditioning and the telephone does not work and the wifi... let's not talk about it! Go back down to ask for towels, and batteries for the air conditioning remote control as well as explanations for the wifi "we bring you towels and we send a technician for the air conditioning" 2 hours later some towels but still no air conditioning because "the repair requires our presence"<br/>The wifi only works with Samsung (functioning is a big word) and not with IPhones.. and if you're not happy you just have to buy 4G because It's a free service that they offer and if it doesn't work, that's okay. <br/>Hygiene: BAN!<br/>After moving the bedside table to check that the telephone was properly connected, we were able to see that it had never been moved! <br/>Mildew on the shower curtains. <br/>Clean sheets and dirty sheets are mixed in the same bin by the maids. <br/>Common parties never smell clean! <br/>The swimming pool is not cleaned finally if (with a landing net and a broom to remove the grime from the edge => direction in the swimming pool. If you want a deckchair "get up at 6am to put your towel down". If you venture into the bottom of the pool with goggles, you will find tissues at the bottom, hair that can make a full wig... the water is cloudy and the smell is nauseating.<br/>Moreover the pool is freely accessible to all of Marrakech... in other words, there are more locals than tourists who just stare!<br/>Also forget about the activities offered by the hotel!!We tested 2 of them.. and total disappointment!<br/>- Camel ride for the sunset: leave by shuttle at 6 p.m. cross the city arrive in the palm grove after the fear of our lives when the driver stops in the middle of a slum to pick up a family without telling us. <br/>At the palm grove, some rather nice entertainers were waiting for us. s we get on the camels we cross the street for the first time, take a picture of us, cross the same street again then another we stop to have tea in a baby house then we cross the street again... and we didn't see the sun go down. <br/>- Restaurant show "Chez Ali": avoid at all costs! Expensive, bad meal not to say disgusting and uninteresting show. <br/>The only positive side of this hotel: it is well located.
(Original)
Une étoile est déjà de trop !!! <br/>À BANIR / A EVITER / PASSER VOTRE CHEMIN / OUBLIER <br/>EST DEJA TROP CHER POUR LA PRESTATION <br/>Accueil insuffisant : chambre prête dans 15 min puis au bout de 15min non plutôt 30min ... <br/>Arrivée en chambre : Pas de serviette de douche, la Clim et le téléphone ne fonctionne pas et le wifi ... n'en parlons pas ! Redescendre demander des serviettes, et des piles pour la télécommande de la Clim ainsi que des explications pour le wifi " on vous monte des serviettes et on envoi un technicien pour la Clim" 2h plus tard des serviettes mais toujours pas de Clim car " la réparation nécessite notre présence"<br/>Le wifi lui ne fonctionne qu'avec des Samsung (fonctionner est un bien grand mot) et pas avec les IPhone.. et si on est pas contente on a qu'à s'acheter des 4G car c'est un service gratuit qu'il propose et si ça ne fonctionne pas c'est pas grave. <br/>Hygiène : À BANIR <br/>Après avoir déplacer la table de nuit pour vérifier que le téléphone soit bien brancher nous avons pu constater que cette dernière n'est jamais été déplacer ! <br/>De la moisisure sur le rideaux de douche.. <br/>Les draps propre et les draps sales sont mélanger dans le même bac par les femmes de chambre. <br/>Les partis communes ne sentent jamais le propre ! <br/>La piscine n'est pas nettoyer enfin si (avec une epuisette et un balais brosses pour enlever la crasse du rebord => direction dans la piscine. Si vous voulez un transat "levez vous a 6h pour poser votre serviette ". Si vous vous aventurez avec des lunettes dans le fond de la piscine vous y trouverez au fond des mouchoirs, des cheveux pouvant faire une perruque complète... l'eau et trouble et l'odeur nauséabonde. <br/>De plus la piscine est en accès libre à tout Marrakech... autant dire qu'il y a plus de locaux que de touriste qui se fond dévisager ! <br/>Oublier également les activités proposer par l'hôtel !! On en a tester 2 .. et déception total ! <br/>- Balade en dromadaire pour le coucher de soleil : partir en navette à 18h traverser la ville arriver dans la palmeraie après la peur de notre vie quand le chauffeur c'est arrêter en plein milieu d'un bidonville pour récupérer une famille sans rien nous dire. <br/>A la palmeraie des animateurs plutôt sympa nous attendaient ils nous on fait monter sur les dromadaires nous avons traverser la rue une première fois, fait une photos de nous, retraverser la même rue puis une autre on s'est arrêter prendre le thé dans une maison bebere puis nous avons retraverser la rue ... et nous n'avons pas vue le soleil se coucher. <br/>- Restaurant spectacle "Chez Ali" : éviter à tout prix ! Cher, repas mauvais pour pas dire deguelasse et spectacle sans intérêt. <br/>Le seul côté positif de cet hôtel : il est bien placé.
(Original)
Une étoile est déjà de trop !!! <br/>À BANIR / A EVITER / PASSER VOTRE CHEMIN / OUBLIER <br/>EST DEJA TROP CHER POUR LA PRESTATION <br/>Accueil insuffisant : chambre prête dans 15 min puis au bout de 15min non plutôt 30min ... <br/>Arrivée en chambre : Pas de serviette de douche, la Clim et le téléphone ne fonctionne pas et le wifi ... n'en parlons pas ! Redescendre demander des serviettes, et des piles pour la télécommande de la Clim ainsi que des explications pour le wifi " on vous monte des serviettes et on envoi un technicien pour la Clim" 2h plus tard des serviettes mais toujours pas de Clim car " la réparation nécessite notre présence"<br/>Le wifi lui ne fonctionne qu'avec des Samsung (fonctionner est un bien grand mot) et pas avec les IPhone.. et si on est pas contente on a qu'à s'acheter des 4G car c'est un service gratuit qu'il propose et si ça ne fonctionne pas c'est pas grave. <br/>Hygiène : À BANIR <br/>Après avoir déplacer la table de nuit pour vérifier que le téléphone soit bien brancher nous avons pu constater que cette dernière n'est jamais été déplacer ! <br/>De la moisisure sur le rideaux de douche.. <br/>Les draps propre et les draps sales sont mélanger dans le même bac par les femmes de chambre. <br/>Les partis communes ne sentent jamais le propre ! <br/>La piscine n'est pas nettoyer enfin si (avec une epuisette et un balais brosses pour enlever la crasse du rebord => direction dans la piscine. Si vous voulez un transat "levez vous a 6h pour poser votre serviette ". Si vous vous aventurez avec des lunettes dans le fond de la piscine vous y trouverez au fond des mouchoirs, des cheveux pouvant faire une perruque complète... l'eau et trouble et l'odeur nauséabonde. <br/>De plus la piscine est en accès libre à tout Marrakech... autant dire qu'il y a plus de locaux que de touriste qui se fond dévisager ! <br/>Oublier également les activités proposer par l'hôtel !! On en a tester 2 .. et déception total ! <br/>- Balade en dromadaire pour le coucher de soleil : partir en navette à 18h traverser la ville arriver dans la palmeraie après la peur de notre vie quand le chauffeur c'est arrêter en plein milieu d'un bidonville pour récupérer une famille sans rien nous dire. <br/>A la palmeraie des animateurs plutôt sympa nous attendaient ils nous on fait monter sur les dromadaires nous avons traverser la rue une première fois, fait une photos de nous, retraverser la même rue puis une autre on s'est arrêter prendre le thé dans une maison bebere puis nous avons retraverser la rue ... et nous n'avons pas vue le soleil se coucher. <br/>- Restaurant spectacle "Chez Ali" : éviter à tout prix ! Cher, repas mauvais pour pas dire deguelasse et spectacle sans intérêt. <br/>Le seul côté positif de cet hôtel : il est bien placé.
Trip typeVacation · Friends
Rooms1.0
Service1.0
Location5.0
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Ofé Ly3 years ago on Google3/5
(Translated by Google) Hotel and rooms very nice, well maintained, on the other hand very disappointed buffet at will with a manager really not very friendly, and waiters lacasa ditto ... they do not know what they serve, say yes but do not …
(Translated by Google) Hotel and rooms very nice, well maintained, on the other hand very disappointed buffet at will with a manager really not very friendly, and waiters lacasa ditto ... they do not know what they serve, say yes but do not ... big problem of understanding is a shame !!
(Original)
Hôtel et chambres très joli, bien entretenu, par contre très déçu du buffet à volonté avec un responsable vraiment pas très aimable, et les serveurs de lacasa idem... ils ne savent pas ce qu'ils servent, disent oui mais ne font pas... gros problème de compréhension c'est bien dommage !!
(Original)
Hôtel et chambres très joli, bien entretenu, par contre très déçu du buffet à volonté avec un responsable vraiment pas très aimable, et les serveurs de lacasa idem... ils ne savent pas ce qu'ils servent, disent oui mais ne font pas... gros problème de compréhension c'est bien dommage !!
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Tomokuri4 years ago on Google2/5
(Translated by Google) Not enough isolated phonetically, single glazed windows, room ok other than that, elevator was working but the button to call it the 2nd floor to call it no, breakfast not for my taste but a lot of choice .. (carrot …
(Translated by Google) Not enough isolated phonetically, single glazed windows, room ok other than that, elevator was working but the button to call it the 2nd floor to call it no, breakfast not for my taste but a lot of choice .. (carrot juice , beetroot, orange with lots of pulp), dry pastries, baguette to avoid (nothing to do with the French quality), very nice pool. We had a room for 4 (2 adults and 2 children) overlooking the pool .. really only big downside is the noise in the evening as much from the hall as the disco where I do not know what made the music very loud in the evening.
Taxi to the airport at the foot of the hotel. Really appreciable! For 100dh or 10 €
(Original)
Pas assez isolé phonétiquement, fenêtres simple vitrages, chambre correcte à part cela, ascenseur fonctionnait mais le bouton pour l'appeler du 2 ème étage pour l'appeler non, petit déjeuner pas a mon goût mais beaucoup de choix.. (jus de carotte, de betterave, d'orange avec beaucoup de pulpe), viennoiseries seches, baguette a éviter (rien a voir avec la qualité française), piscine très agréable. Nous avions pris une chambre pour 4 (2 adultes et 2 enfants) avec vue sur la piscine .. vraiment seul gros bémol c'est le bruit en soirée autant du couloir que de la discothèque où je ne sais quoi qui faisait de la musique très fort en soirée.
Taxi pour l'aéroport au pied d l'hôtel. Vraiment appréciable ! Pour 100dh ou 10€
Taxi to the airport at the foot of the hotel. Really appreciable! For 100dh or 10 €
(Original)
Pas assez isolé phonétiquement, fenêtres simple vitrages, chambre correcte à part cela, ascenseur fonctionnait mais le bouton pour l'appeler du 2 ème étage pour l'appeler non, petit déjeuner pas a mon goût mais beaucoup de choix.. (jus de carotte, de betterave, d'orange avec beaucoup de pulpe), viennoiseries seches, baguette a éviter (rien a voir avec la qualité française), piscine très agréable. Nous avions pris une chambre pour 4 (2 adultes et 2 enfants) avec vue sur la piscine .. vraiment seul gros bémol c'est le bruit en soirée autant du couloir que de la discothèque où je ne sais quoi qui faisait de la musique très fort en soirée.
Taxi pour l'aéroport au pied d l'hôtel. Vraiment appréciable ! Pour 100dh ou 10€
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Carlos Alberto Barata Pio da Trindade3 years ago on Google4/5
(Translated by Google) Old hotel but well situated and good value for money. Needs light maintenance.
Sympathy and good gastronomy in the restaurant. Room service poor in terms of …
Sympathy and good gastronomy in the restaurant. Room service poor in terms of …
(Translated by Google) Old hotel but well situated and good value for money. Needs light maintenance.
Sympathy and good gastronomy in the restaurant. Room service poor in terms of cleanliness.
Its location is great.
(Original)
Hotel antigo mas bem situado e com boa relação qualidade preço. Precisa de manutenção ligeira.
Simpatia e boa gastronomia no restaurante. Serviço de quartos deficiente em termos de limpeza.
A sua localização é excelente.
Sympathy and good gastronomy in the restaurant. Room service poor in terms of cleanliness.
Its location is great.
(Original)
Hotel antigo mas bem situado e com boa relação qualidade preço. Precisa de manutenção ligeira.
Simpatia e boa gastronomia no restaurante. Serviço de quartos deficiente em termos de limpeza.
A sua localização é excelente.
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Faupa4 years ago on Google1/5
(Translated by Google) A star to give my opinion only .... swimming pool and top hotel location. That's all! Hotel of another time without renovation, staff do not know the operation of the hotel, they like in the hotel without doing …
(Translated by Google) A star to give my opinion only .... swimming pool and top hotel location. That's all! Hotel of another time without renovation, staff do not know the operation of the hotel, they like in the hotel without doing anything! Restaurant without interest short choose another hotel! Huge disappointment.
(Original)
Une étoile pour pouvoir donner mon avis uniquement....piscine et emplacement de hôtel top. Voilà c tout ! Hôtel d un autre temps sans rénovation, personnel ne connaissant pas le fonctionnement de l hôtel, ils aiment dans l hôtel sans rien faire ! Restaurant sans intérêt bref choisissez un autre hôtel ! Grosse déception.
(Original)
Une étoile pour pouvoir donner mon avis uniquement....piscine et emplacement de hôtel top. Voilà c tout ! Hôtel d un autre temps sans rénovation, personnel ne connaissant pas le fonctionnement de l hôtel, ils aiment dans l hôtel sans rien faire ! Restaurant sans intérêt bref choisissez un autre hôtel ! Grosse déception.
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Taoufik Ridaoui8 months ago on Google2/5
(Translated by Google) Average like 4 stars. They have not planned anything as entertainment for these holidays for families …
(Translated by Google) Average like 4 stars. They have not planned anything as entertainment for these holidays for families
(Original)
Moyen comme 4 etoiles . Ils n ont rien prevu comme animation pour ces vacances pour les familles
(Original)
Moyen comme 4 etoiles . Ils n ont rien prevu comme animation pour ces vacances pour les familles
Response from the owner7 months ago
Dear Taoufik,
thank you for sharing your comments with us.
We are sorry that your experience did not meet your expectations.
We'll be happy to make things right if you give us another chance.
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Irene Ortiz8 years ago on Google5/5
(Translated by Google) I went alone, and at first I chose the hotel because of the location, well I was right, it's close to any place of tourist interest and a taxi to Jemma Square is €2 or 20 Dirhams,, Very close on the opposite side, …
(Translated by Google) I went alone, and at first I chose the hotel because of the location, well I was right, it's close to any place of tourist interest and a taxi to Jemma Square is €2 or 20 Dirhams,, Very close on the opposite side, there is a large Avda that is full of large cafeterias and restaurants, banks, is the most modern area of Marrakech, to highlight in the hotel the attention of the staff, friendly, correct and happy to help you in whatever is necessary, I chose half board I had breakfast in a free buffet , there was a variety of fruit, bread of various kinds, a kind of pancakes that they prepare for you at the moment and that are delicious, sweet. juices, eggs, anyway... at night the option was a varied menu with three starters, three main courses and three desserts, in the six days that I was there I dined as I wanted with cooked dishes, creams, tallinn, cous-cos and some very good typical desserts.
The room was spacious and comfortable with typical decoration of the place and perfect cleanliness, plasma tv, which I did not see, wifi that I did use a / c and mini fridge
Interesting to know that there is currency exchange in the hotel until three in the afternoon, and an ATM that accepts even debit cards.
The pool is great and very nice, the waiter comes to take your order if you want to drink something
To highlight in the same hotel they have spa service, hammam massages
In short, I will repeat the experience
(Original)
Fui sola, y en principio elegí el hotel por la ubicación, pues acerté, esta cerca de cualquier lugar de interés turístico y un taxi a la plaza de Jemma son 2€ o 20 Dirhams,,Muy cerquita en el lado opuesto, queda una gran Avda que esta llena de grandes cafeterias y restaurantes, bancos, es la zona más moderna de Marrakech, A destacar en el hotel la atención del personal, amable, correcto y encantados de ayudarte en lo que sea necesario,escogí media pensión desayunaba en buffet libre, había fruta variada, pan de varias clases una especie de tortitas que te preparan en el momento y que están deliciosas, dulces. zumos, huevos, en fin de todo... por la noche la opción era carta variada con tres primeros, tres segundos y tres postres, en los seis días que estuve cené como quería con platos cocinados , cremas, tallin, cous-cos y unos postres típicos buenísimos.
La habitación era amplia y cómoda con decoración propia del lugar y la limpieza perfecta, tv plasma, que no vi, wifi que si utilice a/a y mini nevera
Interesante saber que hay cambio de moneda en el hotel hasta las tres de la tarde, y un cajero automático que acepta hasta tarjetas de débito.
La piscina es estupenda y muy agradable, el camarero pasa a tomarte nota si quieres tomar algo
A resaltar en el mismo hotel tienen servivio de spa, masajas hamman
En fin, repetiré experiencia
The room was spacious and comfortable with typical decoration of the place and perfect cleanliness, plasma tv, which I did not see, wifi that I did use a / c and mini fridge
Interesting to know that there is currency exchange in the hotel until three in the afternoon, and an ATM that accepts even debit cards.
The pool is great and very nice, the waiter comes to take your order if you want to drink something
To highlight in the same hotel they have spa service, hammam massages
In short, I will repeat the experience
(Original)
Fui sola, y en principio elegí el hotel por la ubicación, pues acerté, esta cerca de cualquier lugar de interés turístico y un taxi a la plaza de Jemma son 2€ o 20 Dirhams,,Muy cerquita en el lado opuesto, queda una gran Avda que esta llena de grandes cafeterias y restaurantes, bancos, es la zona más moderna de Marrakech, A destacar en el hotel la atención del personal, amable, correcto y encantados de ayudarte en lo que sea necesario,escogí media pensión desayunaba en buffet libre, había fruta variada, pan de varias clases una especie de tortitas que te preparan en el momento y que están deliciosas, dulces. zumos, huevos, en fin de todo... por la noche la opción era carta variada con tres primeros, tres segundos y tres postres, en los seis días que estuve cené como quería con platos cocinados , cremas, tallin, cous-cos y unos postres típicos buenísimos.
La habitación era amplia y cómoda con decoración propia del lugar y la limpieza perfecta, tv plasma, que no vi, wifi que si utilice a/a y mini nevera
Interesante saber que hay cambio de moneda en el hotel hasta las tres de la tarde, y un cajero automático que acepta hasta tarjetas de débito.
La piscina es estupenda y muy agradable, el camarero pasa a tomarte nota si quieres tomar algo
A resaltar en el mismo hotel tienen servivio de spa, masajas hamman
En fin, repetiré experiencia
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Stephane JOLY3 years ago on Google4/5
(Translated by Google) Hotel very pleasant, clean, the breakfast is plentiful and it is of quality. Just a pity that access to the gym is not included in the basic package. …
(Translated by Google) Hotel very pleasant, clean, the breakfast is plentiful and it is of quality. Just a pity that access to the gym is not included in the basic package.
(Original)
Hôtel bien agréable, propre, le petit déjeuner est copieux et il est de qualité. Juste dommage que l'accès à la salle de sport ne soit pas inclus dans le forfait de base.
(Original)
Hôtel bien agréable, propre, le petit déjeuner est copieux et il est de qualité. Juste dommage que l'accès à la salle de sport ne soit pas inclus dans le forfait de base.
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Good city Carsa year ago on Google3/5
(Translated by Google) Beautiful location in the winter but the service is poor I was having my coffee a friend joined me he asked for a coffee for him ouuups the waiter forgot us …
(Translated by Google) Beautiful location in the winter but the service is poor I was having my coffee a friend joined me he asked for a coffee for him ouuups the waiter forgot us
(Original)
Magnifique emplacement à l'hivernage mais le service est nul j'étais entrain de prendre mon café un ami me rejoind il demande un café pour lui ouuups le serveur nous a oublié
(Original)
Magnifique emplacement à l'hivernage mais le service est nul j'étais entrain de prendre mon café un ami me rejoind il demande un café pour lui ouuups le serveur nous a oublié
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JJ K2 years ago on Google5/5
(Translated by Google) Pay special attention to this hotel because everything was perfect from start to finish the exceptional service including Belhaj houssine and ounaja lahoucine !!! …
(Translated by Google) Pay special attention to this hotel because everything was perfect from start to finish the exceptional service including Belhaj houssine and ounaja lahoucine !!!
A big thank-you !!! Also to the manager of the swimming pool of an incredible kindness with our children I recommend this hotel for couples families or even professionals !!
(Original)
Une attention particulière pour cet hôtel car tout était parfait du début à la fin le service exceptionnel notamment de Belhaj houssine et ounaja lahoucine !!!
Un grand merci !!! Également au responsable de la piscine d’une gentillesse incroyable avec nos enfants je conseil cet hôtel pour les couples les familles ou même les professionnels !!
A big thank-you !!! Also to the manager of the swimming pool of an incredible kindness with our children I recommend this hotel for couples families or even professionals !!
(Original)
Une attention particulière pour cet hôtel car tout était parfait du début à la fin le service exceptionnel notamment de Belhaj houssine et ounaja lahoucine !!!
Un grand merci !!! Également au responsable de la piscine d’une gentillesse incroyable avec nos enfants je conseil cet hôtel pour les couples les familles ou même les professionnels !!
Trip typeBusiness
Rooms5.0
Service5.0
Location5.0
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Ursula Millarson4 years ago on Google4/5
(Translated by Google) Good and cozy restaurant. Friendly and customer-friendly restaurant. If you are lucky you will be welcomed by a sweet little dog who will parade in the lobby as if he has shares in the hotel. Good kitchen and nice …
(Translated by Google) Good and cozy restaurant. Friendly and customer-friendly restaurant. If you are lucky you will be welcomed by a sweet little dog who will parade in the lobby as if he has shares in the hotel. Good kitchen and nice coffee for breakfast.
(Original)
Goed en gezellig restaurant. Vriendelijk en klantvriendelijk restaurant. Als je geluk hebt wordt je welkom geheten door een lief klein hondje dat in de lobby paradeert alsof hij aandelen heeft in het hotel. Goede keuken en lekkere koffie bij het ontbijt.
(Original)
Goed en gezellig restaurant. Vriendelijk en klantvriendelijk restaurant. Als je geluk hebt wordt je welkom geheten door een lief klein hondje dat in de lobby paradeert alsof hij aandelen heeft in het hotel. Goede keuken en lekkere koffie bij het ontbijt.
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Ilias Mustafa Mohamed5 years ago on Google1/5
(Translated by Google) Hotel very bad. They do not receive you, but when you leave there is one waiting in the elevator taking the suitcases crazy to take tips ... very small rooms, in an area of the hotel at night it becomes a not very …
(Translated by Google) Hotel very bad. They do not receive you, but when you leave there is one waiting in the elevator taking the suitcases crazy to take tips ... very small rooms, in an area of the hotel at night it becomes a not very pleasant place for the family "a brothel" ... very few breakfasts, poor quality and quantity ... next time I would prefer to sleep in the garden opposite. Terrible hotel I do not recommend. And please stop cheating cn the pictures you put on booking, trivago, etc ... because you do not give it to me anymore. And with so much money that you take from clients, if you dedicate yourselves to the maintenance of truth. Fraud 👎👎👎
(Original)
Hotel muy malo. No te reciben , pero cuando te vas hay uno esperando en el ascensor cogiendo las maletas a lo loco para coger propina.... habitaciones muy chicas, en una zona del hotel por la noche se convierte en un lugar no muy agradable para la familia "un burdel"... desayunos muy escasos poca calidad y cantidad... la próxima vez preferiría dormir en el jardín de enfrente. Pésimo hotel no l9 recomiendo. Y por favor dejad de engañar cn las fotografías que ponéis en booking,trivago,etc... por que ya no me la dais más. Y con tanto dinero q cogeis de clientes haber si os dedicáis al mantenimiento de verdad. Fraude 👎👎👎
(Original)
Hotel muy malo. No te reciben , pero cuando te vas hay uno esperando en el ascensor cogiendo las maletas a lo loco para coger propina.... habitaciones muy chicas, en una zona del hotel por la noche se convierte en un lugar no muy agradable para la familia "un burdel"... desayunos muy escasos poca calidad y cantidad... la próxima vez preferiría dormir en el jardín de enfrente. Pésimo hotel no l9 recomiendo. Y por favor dejad de engañar cn las fotografías que ponéis en booking,trivago,etc... por que ya no me la dais más. Y con tanto dinero q cogeis de clientes haber si os dedicáis al mantenimiento de verdad. Fraude 👎👎👎
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Red Baiara year ago on Google5/5
(Translated by Google) Very clean place, excellent staff, suitable for children. I found myself very well …
(Translated by Google) Very clean place, excellent staff, suitable for children. I found myself very well
(Original)
Posto molto pulito, personale eccellente, adatto per bambini. Mi sono trovato molto bene
(Original)
Posto molto pulito, personale eccellente, adatto per bambini. Mi sono trovato molto bene
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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Aziz Rifky6 years ago on Google1/5
(Translated by Google) I have just made a 2 day stay with my family. Apart from the kindness of the staff of the restaurant, everything else leaves something to be desired. Room poorly entrenched and too narrow sheets and ties not pripres …
(Translated by Google) I have just made a 2 day stay with my family. Apart from the kindness of the staff of the restaurant, everything else leaves something to be desired. Room poorly entrenched and too narrow sheets and ties not pripres and feel damp. Booking staff has no information on the difference between a normal room and a sup. Room !!! Hotel does not deserve 4 *
I would not come back and I do not recommend it.
(Original)
Je viens d'y effectuer un sejour de 2 jours en famille. A part la gentillesse du personnel du resto, tout le reste laisse à desirer. Chambre mal entrenue et trop etroite draps et ties non pripres et sentent l humidité. Personnel du booking n a aucune information sur la difference entre une chambre normale et une chambre sup.!!! Hotel ne merite pas 4*
J y revienrais pas et je ne le conseille pas.
I would not come back and I do not recommend it.
(Original)
Je viens d'y effectuer un sejour de 2 jours en famille. A part la gentillesse du personnel du resto, tout le reste laisse à desirer. Chambre mal entrenue et trop etroite draps et ties non pripres et sentent l humidité. Personnel du booking n a aucune information sur la difference entre une chambre normale et une chambre sup.!!! Hotel ne merite pas 4*
J y revienrais pas et je ne le conseille pas.
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rabat cuisine2 years ago on Google2/5
(Translated by Google) It doesn't deserve a 4 star, it just needs a 2 star. as long as there is no ministry which controls these establishments useless to speak about the interior comfort which there does not even exist in the dreams. good …
(Translated by Google) It doesn't deserve a 4 star, it just needs a 2 star. as long as there is no ministry which controls these establishments useless to speak about the interior comfort which there does not even exist in the dreams. good it is like that.
(Original)
Il ne mérite pas un 4 étoile il lui suffit un 2 étoile . tant qu'il n'y a pas de ministère qui contrôle ces établissements inutile de parler du confort intérieur qu'il n'existe même pas dans les rêve .bon c'est comme ça .
(Original)
Il ne mérite pas un 4 étoile il lui suffit un 2 étoile . tant qu'il n'y a pas de ministère qui contrôle ces établissements inutile de parler du confort intérieur qu'il n'existe même pas dans les rêve .bon c'est comme ça .
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hasna fakiha year ago on Google4/5
(Translated by Google) I recommend to visit it because it is a wonderful place. All the hotel staff are very kind and elegant, and I hope to visit them many times. …
(Translated by Google) I recommend to visit it because it is a wonderful place. All the hotel staff are very kind and elegant, and I hope to visit them many times.
(Original)
Je recommande de le visiter car c'est un endroit merveilleux.Tout le personnel de l'hôtel est très gentil et élégant, et j'espère lui rendre visite plusieurs fois.
(Original)
Je recommande de le visiter car c'est un endroit merveilleux.Tout le personnel de l'hôtel est très gentil et élégant, et j'espère lui rendre visite plusieurs fois.
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Lip Messis5 years ago on Google1/5
(Translated by Google) Our worst hotel; Smell, works with noise, unacceptable welcome, pitiful service, even dirt from the pool, no towel, phone and air conditioning in the room, even the coffee is undrinkable. Even if the price is …
(Translated by Google) Our worst hotel; Smell, works with noise, unacceptable welcome, pitiful service, even dirt from the pool, no towel, phone and air conditioning in the room, even the coffee is undrinkable. Even if the price is reasonable but seriously it is shameful.
(Original)
Notre pire hôtel; Odeur, travaux avec le bruit, accueil inadmissible, service pitoyable, saleté même de la piscine, absence de serviette, de téléphone et de clim dans la chambre, Même le café est imbuvable. Même si le prix est raisonnable mais sérieusement c'est honteux.
(Original)
Notre pire hôtel; Odeur, travaux avec le bruit, accueil inadmissible, service pitoyable, saleté même de la piscine, absence de serviette, de téléphone et de clim dans la chambre, Même le café est imbuvable. Même si le prix est raisonnable mais sérieusement c'est honteux.
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Bassam Ahamed3 years ago on Google5/5
(Translated by Google) Four Star Hotel Close to Mohammed VI Street Close to Stayem Station Around the Gardens Located in a quiet and elegant neighborhood close to it Five Star hotels on the public street Mohammed VI Money exchange and some …
(Translated by Google) Four Star Hotel Close to Mohammed VI Street Close to Stayem Station Around the Gardens Located in a quiet and elegant neighborhood close to it Five Star hotels on the public street Mohammed VI Money exchange and some services Taxi service 24 hours Hotel staff Excellent service Buffet Excellent Snacks and hot drinks Breakfast varied The buffet offers all dinner lunches Beautiful views of the swimming pool and garden The rooms are large in size Suitable for the appropriate mattresses We recommend the renovation in the paint
(Original)
فندق اربعة نجوم قريب من شارع محمد السادس قريب من محطة ستيام حول الفندق حدائق يقع في حي هادئ وراقي بالقرب منه فنادق خمسة نجوم على الشارع العام محمد السادس محلات صرافة وبعض الخدمات خدمة التاكسي 24 ساعة العاملين في الفندق الخدمة ممتازة البوفية ممتاز الوجبات الساخنة والعصيرات الافطار متنوع يقدم بوفيه جميع الوجبات غداء عشاء اطلاله جميلة على المسبح والحديقة الغرف واسعة السعر مناسب المراتب مناسبة نوصي بالتجديد في الطلاء
(Original)
فندق اربعة نجوم قريب من شارع محمد السادس قريب من محطة ستيام حول الفندق حدائق يقع في حي هادئ وراقي بالقرب منه فنادق خمسة نجوم على الشارع العام محمد السادس محلات صرافة وبعض الخدمات خدمة التاكسي 24 ساعة العاملين في الفندق الخدمة ممتازة البوفية ممتاز الوجبات الساخنة والعصيرات الافطار متنوع يقدم بوفيه جميع الوجبات غداء عشاء اطلاله جميلة على المسبح والحديقة الغرف واسعة السعر مناسب المراتب مناسبة نوصي بالتجديد في الطلاء
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Astrid Häcker4 years ago on Google4/5
(Translated by Google) Hotel in Moorish-Andalusian style. Very friendly staff Rooms renovated and entertaining. Nice garden with pool. Well visited by families. It has a bar with Moroccan or classical Arabic pop music and its disco. …
(Translated by Google) Hotel in Moorish-Andalusian style. Very friendly staff Rooms renovated and entertaining. Nice garden with pool. Well visited by families. It has a bar with Moroccan or classical Arabic pop music and its disco.
(Original)
Hotel en estilo moro-andaluz. Personal muy amable. Cuartos renovados y amenos. Bonito jardín con piscina. Bien visitado por familias. Tiene su bar con musica pop marroquí o clásico árabe y su discoteca.
(Original)
Hotel en estilo moro-andaluz. Personal muy amable. Cuartos renovados y amenos. Bonito jardín con piscina. Bien visitado por familias. Tiene su bar con musica pop marroquí o clásico árabe y su discoteca.
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Sab Oll2 years ago on Google1/5
(Translated by Google) the heated pool which is great
And all the staff very friendly and the rooms clean not modern
The rest is nothing. …
And all the staff very friendly and the rooms clean not modern
The rest is nothing. …
(Translated by Google) the heated pool which is great
And all the staff very friendly and the rooms clean not modern
The rest is nothing.
Poor breakfast meal
(Original)
la piscine chauffée qui est super
Et tout le personnels tres sympathique et les chambres propre pas moderne
Le reste rien ne va.
Repas petit déjeuner médiocre
And all the staff very friendly and the rooms clean not modern
The rest is nothing.
Poor breakfast meal
(Original)
la piscine chauffée qui est super
Et tout le personnels tres sympathique et les chambres propre pas moderne
Le reste rien ne va.
Repas petit déjeuner médiocre
Trip typeVacation
Rooms1.0
Service2.0
Location4.0
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ABDELHAK ABUAHMED5 years ago on Google5/5
(Translated by Google) The hotel is located in a quiet location that makes you relax and relax. The staff and supervisors are very professional and always smiling and doing their work. Greet respect for them. I thank you for your …
(Translated by Google) The hotel is located in a quiet location that makes you relax and relax. The staff and supervisors are very professional and always smiling and doing their work. Greet respect for them. I thank you for your hospitality and we will meet soon.
(Original)
فعلا يقع الفندق في مكان هادئ، يجعلك تسترخي و تستجم، كما ان القائمين و المشرفين جد حرفيين و دائما مبتسمين و ينقنون عملهم . تحية احترام لهم. و اشكركم على حفاوتكم، و اكيد سوف نلتقي قريبا.
(Original)
فعلا يقع الفندق في مكان هادئ، يجعلك تسترخي و تستجم، كما ان القائمين و المشرفين جد حرفيين و دائما مبتسمين و ينقنون عملهم . تحية احترام لهم. و اشكركم على حفاوتكم، و اكيد سوف نلتقي قريبا.
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Abdullah İSLAMOĞLU2 years ago on Google4/5
(Translated by Google) I do not know how to make a comparison with Turkey would be right. But it provides both live music service and hookah cafe service. services sector in Turkey much more in the future …
(Translated by Google) I do not know how to make a comparison with Turkey would be right. But it provides both live music service and hookah cafe service. services sector in Turkey much more in the future
(Original)
Türkiye ile kıyaslama yapmak ne kadar doğru olur bilmiyorum. Ama hem canlı müzik hizmeti veriyor hem nargile cafe hizmeti veriyor. Türkiye’de hizmet sektörü çok daha ilerde
(Original)
Türkiye ile kıyaslama yapmak ne kadar doğru olur bilmiyorum. Ama hem canlı müzik hizmeti veriyor hem nargile cafe hizmeti veriyor. Türkiye’de hizmet sektörü çok daha ilerde
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Niels Hove3 years ago on Google2/5
(Translated by Google) great hotel, in the 80s .. maybe the 90s .. if you take a little further away from the center you get something newer and better for the price. the staff was good, the breakfast not good. However, few insects in the …
(Translated by Google) great hotel, in the 80s .. maybe the 90s .. if you take a little further away from the center you get something newer and better for the price. the staff was good, the breakfast not good. However, few insects in the rooms really need love.
(Original)
fedt hotel, i 80'erne.. måske 90'erne.. hvis man tager lidt længere væk fra centrum får man noget nyere og bedre til prisen. personalet var flinke, morgenmaden ikke god. Dog kun få insekter på værelserne, som virkelig trænger til kærlighed.
(Original)
fedt hotel, i 80'erne.. måske 90'erne.. hvis man tager lidt længere væk fra centrum får man noget nyere og bedre til prisen. personalet var flinke, morgenmaden ikke god. Dog kun få insekter på værelserne, som virkelig trænger til kærlighed.
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shengm yank3 years ago on Google4/5
(Translated by Google) The hotel is good, the facilities are older, and there are no convenience stores around, it is not particularly convenient. The massage of the SPA is 50D per person for 50 minutes and needs to be booked one day in …
(Translated by Google) The hotel is good, the facilities are older, and there are no convenience stores around, it is not particularly convenient. The massage of the SPA is 50D per person for 50 minutes and needs to be booked one day in advance.
(Original)
酒店不错，设施相较之下会老旧一些，周边没有便利商店，不是特别方便。SPA的massage50分钟每人300DH，需要提前一天预定。
(Original)
酒店不错，设施相较之下会老旧一些，周边没有便利商店，不是特别方便。SPA的massage50分钟每人300DH，需要提前一天预定。
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Mohsine Hachkar6 months ago on Google4/5
(Translated by Google) Very correct comfort and services. Very nice home.
(Original) …
(Original) …
(Translated by Google) Very correct comfort and services. Very nice home.
(Original)
Confort et services très corrects. Très bon accueil.
(Original)
Confort et services très corrects. Très bon accueil.
Rooms4.0
Service4.0
Location4.0
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Khaled Alsobhi3 years ago on Google5/5
(Translated by Google) Al Andalus Hotel is very good. The rooms are spacious and the furniture is excellent, the arrangement, the cleaning and the reception .. Close to the services and the hiking spots. I advise to stay in it. Inside the …
(Translated by Google) Al Andalus Hotel is very good. The rooms are spacious and the furniture is excellent, the arrangement, the cleaning and the reception .. Close to the services and the hiking spots. I advise to stay in it. Inside the hotel there is a supermarket, a restaurant and some other shops entertainment and accommodation 🌹
(Original)
فندق الاندلس جيد جداً الغرف واسعة والاثاث ممتاز الترتيب والتنظيف والاستقبال.. قريب من الخدمات واماكن التنزه. انصح بالسكن فيه. يوجد داخل الفندق سوبر ماركت ومطعم وبعض المحلات الأخرى ترفيه وسكن 🌹
(Original)
فندق الاندلس جيد جداً الغرف واسعة والاثاث ممتاز الترتيب والتنظيف والاستقبال.. قريب من الخدمات واماكن التنزه. انصح بالسكن فيه. يوجد داخل الفندق سوبر ماركت ومطعم وبعض المحلات الأخرى ترفيه وسكن 🌹
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Christian Seoane3 years ago on Google3/5
(Translated by Google) Very satisfied with the staff, pleasant very welcoming and very helpful. But a big flat on the room that is said to be accessible for wheelchair users while you can not access the bathroom with my wheelchair …
(Translated by Google) Very satisfied with the staff, pleasant very welcoming and very helpful. But a big flat on the room that is said to be accessible for wheelchair users while you can not access the bathroom with my wheelchair
(Original)
Très satisfait du personnel, agréable tres accueillant et très serviable. Mais un gros bémol sur la chambre qui soit disant accessible pour personne an fauteuil roulant alors qu qu'on peut pas accéder à la salle de bain avec mon fauteuil roulant
(Original)
Très satisfait du personnel, agréable tres accueillant et très serviable. Mais un gros bémol sur la chambre qui soit disant accessible pour personne an fauteuil roulant alors qu qu'on peut pas accéder à la salle de bain avec mon fauteuil roulant
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Hounaida Duas5 years ago on Google2/5
(Translated by Google) Outdated hotel! A lot of noise in our room, slept badly because of that, and the breakfast is not super bad!
The staff are friendly and the location is great! Very central. …
The staff are friendly and the location is great! Very central. …
(Translated by Google) Outdated hotel! A lot of noise in our room, slept badly because of that, and the breakfast is not super bad!
The staff are friendly and the location is great! Very central.
(Original)
Verouderd hotel! Veel lawaai in onze kamer, slecht geslapen daardoor, en het ontbijt is niet super slecht!
Het personeel zijn wel vriendelijk, en de lokatie is geweldig! Zeer centraal.
The staff are friendly and the location is great! Very central.
(Original)
Verouderd hotel! Veel lawaai in onze kamer, slecht geslapen daardoor, en het ontbijt is niet super slecht!
Het personeel zijn wel vriendelijk, en de lokatie is geweldig! Zeer centraal.
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El Mezouari El Glaoui Malika2 years ago on Google1/5
(Translated by Google) The bed linen is not at all clean 😷 it caused me an allergic reaction
No toiletry kit, and despite having asked for shampoo and shower gel, we were …
No toiletry kit, and despite having asked for shampoo and shower gel, we were …
(Translated by Google) The bed linen is not at all clean 😷 it caused me an allergic reaction
No toiletry kit, and despite having asked for shampoo and shower gel, we were brought nothing
(Original)
Le linge de lit n est pas du tout propre 😷 cela m a causé une réaction allergique
Pas de kit de toilette, et malgré avoir demandé le shampoing et gel douche, on nous a rien ramené
No toiletry kit, and despite having asked for shampoo and shower gel, we were brought nothing
(Original)
Le linge de lit n est pas du tout propre 😷 cela m a causé une réaction allergique
Pas de kit de toilette, et malgré avoir demandé le shampoing et gel douche, on nous a rien ramené
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Ilhame Dkh3 years ago on Google3/5
(Translated by Google) Very large hotel everything is accessible from this hotel but old pity on the other hand to print your c 50 dirhams 5th you must not abuse moreover I went to a cyber to print our tickets at 50 euro cents swimming pool …
(Translated by Google) Very large hotel everything is accessible from this hotel but old pity on the other hand to print your c 50 dirhams 5th you must not abuse moreover I went to a cyber to print our tickets at 50 euro cents swimming pool and very clean breakfast really can do better
(Original)
Très grand hôtel tout est accessible à partir de cet hôtel mais ancien dommage par contre pour imprimé votre c 50 dirhams 5e il faut pas abusé d'ailleurs je suis aller dans un cyber pour imprimé nos billets à 50 centimes d'euros piscine et très propre petit dej vraiment peux mieux faire
(Original)
Très grand hôtel tout est accessible à partir de cet hôtel mais ancien dommage par contre pour imprimé votre c 50 dirhams 5e il faut pas abusé d'ailleurs je suis aller dans un cyber pour imprimé nos billets à 50 centimes d'euros piscine et très propre petit dej vraiment peux mieux faire
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Ismail Laiouny5 years ago on Google3/5
(Translated by Google) Old generation hotel very average in terms of decoration and equipment (looby armchairs, FFE ....), Far from being a modern 4 *.
Impeccable service (irreproachable responsiveness). …
Impeccable service (irreproachable responsiveness). …
(Translated by Google) Old generation hotel very average in terms of decoration and equipment (looby armchairs, FFE ....), Far from being a modern 4 *.
Impeccable service (irreproachable responsiveness).
Large swimming pool, sports equipment 5/5, breakfast 5/5.
(Original)
Hotel ancienne génération très moyen en terme de décoration et d'équipements (fauteuils looby, FFE....), Loin d'être un 4 * moderne.
Service impeccable (réactivité irréprochable ).
Grande piscine, Équipements sport 5/5, petit dej 5/5.
Impeccable service (irreproachable responsiveness).
Large swimming pool, sports equipment 5/5, breakfast 5/5.
(Original)
Hotel ancienne génération très moyen en terme de décoration et d'équipements (fauteuils looby, FFE....), Loin d'être un 4 * moderne.
Service impeccable (réactivité irréprochable ).
Grande piscine, Équipements sport 5/5, petit dej 5/5.
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good days4 months ago on Google5/5
(Translated by Google) Clean room, best service
(Original) …
(Original) …
(Translated by Google) Clean room, best service
(Original)
Chambre propre, meilleur service
(Original)
Chambre propre, meilleur service
Trip typeVacation · Family
Rooms5.0
Service5.0
Location5.0
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yves silvain6 years ago on Google1/5
(Translated by Google) staff in slow motion is still missing something dirty pool gobbles the flies on the water dirty tile no filtration; buffet and breakfast limit correct: it is missing a responsible !!!!! for surveillance and a good …
(Translated by Google) staff in slow motion is still missing something dirty pool gobbles the flies on the water dirty tile no filtration; buffet and breakfast limit correct: it is missing a responsible !!!!! for surveillance and a good cleaning shot to avoid !!!!!
(Original)
personnel au ralenti il manque toujours quelque chose piscine sale on gobe les mouches sur l eau carrelage sale pas de filtration ; buffet et petit déjeuné limite correct : il manque un responsable !!!!! pour surveillance et un bon coup de nettoyage a éviter !!!!!
(Original)
personnel au ralenti il manque toujours quelque chose piscine sale on gobe les mouches sur l eau carrelage sale pas de filtration ; buffet et petit déjeuné limite correct : il manque un responsable !!!!! pour surveillance et un bon coup de nettoyage a éviter !!!!!
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Leila Denguir4 years ago on Google4/5
(Translated by Google) Beloved: crafts, living room, architecture location, used super nice …
(Translated by Google) Beloved: crafts, living room, architecture location, used super nice
Unfortunately there was no wifi in the rooms, obliged to go down to the reception etc ... when at breakfast, which is a buffet, there was no tray to transport the plates and its hot drink by example .. not very practical ...
(Original)
Bien aimées : l’artisanat, le salon, l’architecture l’emplacement, employée super sympas
Malheureusement il n’y avait pas wifi dans les chambres, obligée de descendre à la réception etc... quand au petit-déjeuner، qui est un buffet، il n’y avait pas de plateau pour transporter les assiettes et sa boisson chaude par exemple.. pas très pratique...
Unfortunately there was no wifi in the rooms, obliged to go down to the reception etc ... when at breakfast, which is a buffet, there was no tray to transport the plates and its hot drink by example .. not very practical ...
(Original)
Bien aimées : l’artisanat, le salon, l’architecture l’emplacement, employée super sympas
Malheureusement il n’y avait pas wifi dans les chambres, obligée de descendre à la réception etc... quand au petit-déjeuner، qui est un buffet، il n’y avait pas de plateau pour transporter les assiettes et sa boisson chaude par exemple.. pas très pratique...
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Sami El Omari9 years ago on Google2/5
(Translated by Google) terrible! raptor hotel! the service is borderline zero except for a few very nice employees! otherwise, the supplements are pure scams!!! …
(Translated by Google) terrible! raptor hotel! the service is borderline zero except for a few very nice employees! otherwise, the supplements are pure scams!!!
quite a difference between the photos and the reality! and the price / quality ratio is inappropriate!!
if you are in front, continue on your way!!
(Original)
terrible! hôtel de rapaces! le service est limite nul sauf quelques employés fort sympa! sinon, les suppléments c'est de l'arnaque pure!!!
une sacrée différence entre les photos et la réalité! et le rapport qualité/prix est inapproprié!!
si vous êtes devant, continuez votre chemin!!
quite a difference between the photos and the reality! and the price / quality ratio is inappropriate!!
if you are in front, continue on your way!!
(Original)
terrible! hôtel de rapaces! le service est limite nul sauf quelques employés fort sympa! sinon, les suppléments c'est de l'arnaque pure!!!
une sacrée différence entre les photos et la réalité! et le rapport qualité/prix est inapproprié!!
si vous êtes devant, continuez votre chemin!!
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tahany kourta5 years ago on Google5/5
(Translated by Google) This is my third stay at this hotel full of international charm, top staff very nice really good themed food. Just need a little cool in some rooms. …
(Translated by Google) This is my third stay at this hotel full of international charm, top staff very nice really good themed food. Just need a little cool in some rooms.
(Original)
C'est mon troisième séjour dans cette hôtel plein de charme international,personnel au top très gentil nourriture à thème vraiment bonne . Besoin juste d'un peu de fraîcheur dans certaines chambres.
(Original)
C'est mon troisième séjour dans cette hôtel plein de charme international,personnel au top très gentil nourriture à thème vraiment bonne . Besoin juste d'un peu de fraîcheur dans certaines chambres.
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ibtissam essafi3 years ago on Google1/5
(Translated by Google) Very bad service
Bad reception
I recommend a hotel ** than this one …
Bad reception
I recommend a hotel ** than this one …
(Translated by Google) Very bad service
Bad reception
I recommend a hotel ** than this one
By calling room service they say I can't serve you madam it's after lftoor pfff by talking to receptionists no reaction
The wifi looks like we are working with a connection from the 90s
And the scandal is the ftoor buffet hahahah it's incredible poor quality
Bad deal I do not recommend it to you
(Original)
Tres mauvais service
Mauvais acceuil
Je vous recommande un hotel ** que celui ci
En appelant le room service ils disent je ne peux pas vous servir madame cest apres lftoor pfff en parlant aux réceptionnistes aucune réaction
La wifi on dirait qu’on travaille avec une connexion des années 90
Et le scandale c’est le buffet du ftoor hahahah c’est incroyable mauvaise qualité
Mauvaise affaire je ne le vous recommande pas
Bad reception
I recommend a hotel ** than this one
By calling room service they say I can't serve you madam it's after lftoor pfff by talking to receptionists no reaction
The wifi looks like we are working with a connection from the 90s
And the scandal is the ftoor buffet hahahah it's incredible poor quality
Bad deal I do not recommend it to you
(Original)
Tres mauvais service
Mauvais acceuil
Je vous recommande un hotel ** que celui ci
En appelant le room service ils disent je ne peux pas vous servir madame cest apres lftoor pfff en parlant aux réceptionnistes aucune réaction
La wifi on dirait qu’on travaille avec une connexion des années 90
Et le scandale c’est le buffet du ftoor hahahah c’est incroyable mauvaise qualité
Mauvaise affaire je ne le vous recommande pas
Trip typeVacation
Rooms1.0
Service1.0
Location1.0
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Sebnem Sebnem4 years ago on Google4/5
(Translated by Google) It's great to see this view in the morning. Room standard is good, beds are quite spacious. Staff friendly. Night club fun with live music. …
(Translated by Google) It's great to see this view in the morning. Room standard is good, beds are quite spacious. Staff friendly. Night club fun with live music.
(Original)
Sabah bu manzarayı görmek harika. Oda standartı iyi,yataklar oldukça geniş. Personel samimi. Gece kulübü canlı müziğiyle eğlenceli.
(Original)
Sabah bu manzarayı görmek harika. Oda standartı iyi,yataklar oldukça geniş. Personel samimi. Gece kulübü canlı müziğiyle eğlenceli.
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אליהו דהןa year ago on Google3/5
(Translated by Google) A hotel that is in the heart of the city and a central place, although not the newest and most modern, a bit old. It is important to emphasize that the room will be ready. We got a really messy room. And only after a …
(Translated by Google) A hotel that is in the heart of the city and a central place, although not the newest and most modern, a bit old. It is important to emphasize that the room will be ready. We got a really messy room. And only after a while did we change. It is important to find out before
(Original)
מלון שנמצא בלב העיר ומקום מרכזי אומנם לא הכי חדש ומודרני טיפה ישן.חשוב להדגיש שהחדר יהייה מוכן אנחנו קיבלנו חדר ממש מבולגן.ורק אחרי כמה זמן החליפו לנו.חשוב לברר לפני
(Original)
מלון שנמצא בלב העיר ומקום מרכזי אומנם לא הכי חדש ומודרני טיפה ישן.חשוב להדגיש שהחדר יהייה מוכן אנחנו קיבלנו חדר ממש מבולגן.ורק אחרי כמה זמן החליפו לנו.חשוב לברר לפני
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Aido Car Casablanca (Location de voiture)5 years ago on Google2/5
(Translated by Google) Rooms not very clean. Worn bedding. Very simple and outdated decoration. Very nice staff, but the kitchen needs to be reviewed. Very fair value for money. …
(Translated by Google) Rooms not very clean. Worn bedding. Very simple and outdated decoration. Very nice staff, but the kitchen needs to be reviewed. Very fair value for money.
(Original)
Chambres pas très propres. Literie usée. Décoration très simple et dépassée. Personnel très gentil, mais la cuisine est à revoir. Rapport qualité prix très just.
(Original)
Chambres pas très propres. Literie usée. Décoration très simple et dépassée. Personnel très gentil, mais la cuisine est à revoir. Rapport qualité prix très just.
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Sophia Baulu3 years ago on Google1/5
(Translated by Google) I stayed at this hotel from 18.03.19 to 22.03.2019 and as part of my stay i wanted to give myself a relaxing massage .... we were three me my nephew and my niece so for them both his well pass me on the other hand the …
(Translated by Google) I stayed at this hotel from 18.03.19 to 22.03.2019 and as part of my stay i wanted to give myself a relaxing massage .... we were three me my nephew and my niece so for them both his well pass me on the other hand the woman on whom I'm falling a total disaster ... she was not gentle at all his gestures was very sudden and my hair pull ... I'm used to massage because I regularly do corn so the disaster I'm letting signal to corn corn no consequence .... I really warn you against spa massages very disappointed ....
(Original)
J'ai séjourné à cet hôtel du 18.03.19 au 22.03.2019 ét dans le cadre de mon séjour jai voulu m'offrir un massage relaxant ....nous étions trois moi mon neveu ét ma nièce donc pour eux deux sa c bien passer moi en revanche la femme sur qui je suis tomber un désastre totale ...elle n'étais pas douce du tout ses gestes ete tres brusque ét ma tirer les cheveux ...je suis habituer au massage car j'en fais régulièrement maïs alors la une catastrophe je laie signaler à lacceuil maïs aucune conséquence ....je vous mets vraiment en garde contre les massages du spa tres déçu....
(Original)
J'ai séjourné à cet hôtel du 18.03.19 au 22.03.2019 ét dans le cadre de mon séjour jai voulu m'offrir un massage relaxant ....nous étions trois moi mon neveu ét ma nièce donc pour eux deux sa c bien passer moi en revanche la femme sur qui je suis tomber un désastre totale ...elle n'étais pas douce du tout ses gestes ete tres brusque ét ma tirer les cheveux ...je suis habituer au massage car j'en fais régulièrement maïs alors la une catastrophe je laie signaler à lacceuil maïs aucune conséquence ....je vous mets vraiment en garde contre les massages du spa tres déçu....
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fatima zaouiaa year ago on Google4/5
(Translated by Google) Tourist hotel. Very nice home. With self service. Perfect breakfast and dinner …
(Translated by Google) Tourist hotel. Very nice home. With self service. Perfect breakfast and dinner
(Original)
Hôtel touristique. très bon accueil. Avec le self service. Petit déjeuner et dîner parfait
(Original)
Hôtel touristique. très bon accueil. Avec le self service. Petit déjeuner et dîner parfait
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Djamil Antoy3 years ago on Google1/5
(Translated by Google) I recommend this hotel for old retirees. The hotel deserves no star !!! The rooms are very tight. Frankly it's a rotting hotel, slammed on the floor! …
(Translated by Google) I recommend this hotel for old retirees. The hotel deserves no star !!! The rooms are very tight. Frankly it's a rotting hotel, slammed on the floor!
(Original)
Je conseille cet hôtel pour les vieux retraités. L'hôtel mérite aucun étoile!!! Les chambres sont très serré. Franchement c'est un hôtel pourrit, claqué au sol!!!
(Original)
Je conseille cet hôtel pour les vieux retraités. L'hôtel mérite aucun étoile!!! Les chambres sont très serré. Franchement c'est un hôtel pourrit, claqué au sol!!!
Trip typeVacation
Rooms1.0
Service1.0
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Fatiha Aich3 years ago on Google3/5
(Translated by Google) Spacious room, clean and nice. But big downside the food not varied enough especially at dinner not enough fruit while the country is overflowing. …
(Translated by Google) Spacious room, clean and nice. But big downside the food not varied enough especially at dinner not enough fruit while the country is overflowing.
(Original)
Chambre spacieuse ,propre et agréable . Mais gros bémol la nourriture pas assez variée surtout au dîner pas assez de fruit alors que le pays en regorge.
(Original)
Chambre spacieuse ,propre et agréable . Mais gros bémol la nourriture pas assez variée surtout au dîner pas assez de fruit alors que le pays en regorge.
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Khalida Hama year ago on Google5/5
(Translated by Google) Magnificent stay
Really suitable for family with children
The super nice and attentive character. …
Really suitable for family with children
The super nice and attentive character. …
(Translated by Google) Magnificent stay
Really suitable for family with children
The super nice and attentive character.
I will go back without hesitation
(Original)
Séjour magnifique
Vraiment adapté au famille avec enfants
Le personnage supert gentil et à l'écoute.
J'y retournerai sans hésitations
Really suitable for family with children
The super nice and attentive character.
I will go back without hesitation
(Original)
Séjour magnifique
Vraiment adapté au famille avec enfants
Le personnage supert gentil et à l'écoute.
J'y retournerai sans hésitations
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Christophe Lerebours4 years ago on Google3/5
(Translated by Google) Pleasant hotel with old-fashioned charm. AT
modernize somewhat. Helpful and welcoming staff. Disappointing breakfast, too "local" for a tourist hotel. …
modernize somewhat. Helpful and welcoming staff. Disappointing breakfast, too "local" for a tourist hotel. …
(Translated by Google) Pleasant hotel with old-fashioned charm. AT
modernize somewhat. Helpful and welcoming staff. Disappointing breakfast, too "local" for a tourist hotel.
(Original)
Hôtel agréable,au charme désuet. A
moderniser quelque peu . Personnels serviables et accueillant. Petit déjeuner décevant, trop "local" pour un hotel de tourisme.
modernize somewhat. Helpful and welcoming staff. Disappointing breakfast, too "local" for a tourist hotel.
(Original)
Hôtel agréable,au charme désuet. A
moderniser quelque peu . Personnels serviables et accueillant. Petit déjeuner décevant, trop "local" pour un hotel de tourisme.
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Benlafqih Yassine5 years ago on Google4/5
(Translated by Google) Very place for family and friends, hotel combining proximity to the city center and the calm of the wintering district. clean hotel, professional and welcoming staff and great food …
(Translated by Google) Very place for family and friends, hotel combining proximity to the city center and the calm of the wintering district. clean hotel, professional and welcoming staff and great food
(Original)
Très endroit pour la famille et entre amis, hôtel regroupant proximité du centre ville et le calme du quartier hivernage. hôtel propre, personnel professionnel et accueillant et une bonne bouffe
(Original)
Très endroit pour la famille et entre amis, hôtel regroupant proximité du centre ville et le calme du quartier hivernage. hôtel propre, personnel professionnel et accueillant et une bonne bouffe
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Chantoufi Hanane4 years ago on Google1/5
(Translated by Google) I strongly recommend this hotel, dirty dirty an absent personel (a certain ali) who is said to take care of booking booking, a breakfast on the terrace with this heat wave and full of mosquitoes, no parking space .... …
(Translated by Google) I strongly recommend this hotel, dirty dirty an absent personel (a certain ali) who is said to take care of booking booking, a breakfast on the terrace with this heat wave and full of mosquitoes, no parking space .... .. without mentioning anything else, in short it is not a hotel for families.
(Original)
Je vous déconseille fortement cet hôtel ,minable sale un personel absent ( un certain ali ) qui sois disant s'occupe des reservation booking, un petit dejeuner a la terrasse avec cet canicule et pleins de moustiques ,pas de place de parking ...... sans mentionner autre chose ,bref c'est pas un hotel pour les familles.
(Original)
Je vous déconseille fortement cet hôtel ,minable sale un personel absent ( un certain ali ) qui sois disant s'occupe des reservation booking, un petit dejeuner a la terrasse avec cet canicule et pleins de moustiques ,pas de place de parking ...... sans mentionner autre chose ,bref c'est pas un hotel pour les familles.
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galaxy exine4 years ago on Google3/5
(Translated by Google) On average
In relation to the geographical location.
The bedrooms the bathroom …
In relation to the geographical location.
The bedrooms the bathroom …
(Translated by Google) On average
In relation to the geographical location.
The bedrooms the bathroom
The buffet and breakfast not too varied.
Very clean.
(Original)
Sur la moyenne
Par rapport à la situation géographique.
Les chambres la salle de bain
Le buffet et le petit déjeuner pas trop varié .
Très propre.
In relation to the geographical location.
The bedrooms the bathroom
The buffet and breakfast not too varied.
Very clean.
(Original)
Sur la moyenne
Par rapport à la situation géographique.
Les chambres la salle de bain
Le buffet et le petit déjeuner pas trop varié .
Très propre.
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Tassilo Kaule4 months ago on Google4/5
(Translated by Google) Somewhat outdated rooms and a bit overwhelmed reception
(Original) …
(Original) …
(Translated by Google) Somewhat outdated rooms and a bit overwhelmed reception
(Original)
Etwas veraltete Zimmer und etwas überforderte Rezeption
(Original)
Etwas veraltete Zimmer und etwas überforderte Rezeption
Trip typeBusiness · Solo
Rooms3.0
Service3.0
Location5.0
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The Gorillaa year ago on Google5/5
(Translated by Google) Great ! The attentive and very helpful staff! I recommend ! And big thanks to Anis for his availability! …
(Translated by Google) Great ! The attentive and very helpful staff! I recommend ! And big thanks to Anis for his availability!
(Original)
Super ! Le personnel à l’écoute et très serviable ! Je recommande ! Et grand merci à Anis pour sa disponibilité !
(Original)
Super ! Le personnel à l’écoute et très serviable ! Je recommande ! Et grand merci à Anis pour sa disponibilité !
Trip typeVacation
Service5.0
Location5.0
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Abdellah Garmali4 years ago on Google5/5
(Translated by Google) Located in the residential district of Hivernage, the 4-star hotel El Andalous offers a spa with a hammam, a gym and a garden with a swimming pool bordered by a shaded terrace. …
(Translated by Google) Located in the residential district of Hivernage, the 4-star hotel El Andalous offers a spa with a hammam, a gym and a garden with a swimming pool bordered by a shaded terrace.
Decorated in a Moorish style, the air-conditioned accommodation opens out to a balcony. All rooms and suites are equipped with an LCD satellite TV and a telephone. Some include a private spa bath and seating area. Free Wi-Fi is available throughout the hotel.
The El Andalous Lounge & Spa Hotel also has a bar and a restaurant where you can enjoy traditional Moroccan cuisine. A breakfast is served every morning.
There is a tour desk on site. Finally, the oriental spa at the El Andalous Lounge & Spa hotel offers massages on request.
(Original)
Situé dans le quartier résidentiel de l'Hivernage, l'hôtel 4 étoiles El Andalous propose un spa avec un hammam, une salle de sport et un jardin avec une piscine bordée d'une terrasse ombragée.
Décorés dans un style mauresque, les hébergements climatisés s'ouvrent sur un balcon. Toutes les chambres et les suites sont équipées d'une télévision par satellite à écran LCD ainsi que d'un téléphone. Certaines comprennent une baignoire spa privative et un coin salon. Une connexion Wi-Fi gratuite est accessible dans l'ensemble de l'hôtel.
L'El Andalous Lounge & Spa Hotel possède aussi un bar et un restaurant où vous pourrez déguster une cuisine traditionnelle marocaine. Un petit-déjeuner est servi chaque matin.
Vous trouverez un bureau d'excursions sur place. Enfin, le spa oriental de l'hôtel El Andalous Lounge & Spa dispense des massages sur demande.
Decorated in a Moorish style, the air-conditioned accommodation opens out to a balcony. All rooms and suites are equipped with an LCD satellite TV and a telephone. Some include a private spa bath and seating area. Free Wi-Fi is available throughout the hotel.
The El Andalous Lounge & Spa Hotel also has a bar and a restaurant where you can enjoy traditional Moroccan cuisine. A breakfast is served every morning.
There is a tour desk on site. Finally, the oriental spa at the El Andalous Lounge & Spa hotel offers massages on request.
(Original)
Situé dans le quartier résidentiel de l'Hivernage, l'hôtel 4 étoiles El Andalous propose un spa avec un hammam, une salle de sport et un jardin avec une piscine bordée d'une terrasse ombragée.
Décorés dans un style mauresque, les hébergements climatisés s'ouvrent sur un balcon. Toutes les chambres et les suites sont équipées d'une télévision par satellite à écran LCD ainsi que d'un téléphone. Certaines comprennent une baignoire spa privative et un coin salon. Une connexion Wi-Fi gratuite est accessible dans l'ensemble de l'hôtel.
L'El Andalous Lounge & Spa Hotel possède aussi un bar et un restaurant où vous pourrez déguster une cuisine traditionnelle marocaine. Un petit-déjeuner est servi chaque matin.
Vous trouverez un bureau d'excursions sur place. Enfin, le spa oriental de l'hôtel El Andalous Lounge & Spa dispense des massages sur demande.
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Malak Bilal6 months ago on Google5/5
(Translated by Google) To relax there is no better in Marrakech professional service …
(Translated by Google) To relax there is no better in Marrakech professional service
(Original)
Pour détendre ya pas mieux a Marrakech service professional
(Original)
Pour détendre ya pas mieux a Marrakech service professional
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Manuel Caretta3 years ago on Google4/5
(Translated by Google) The only real minus of this place is the WiFi if you go to Marrakech for work don't count too much on the internet line. For the rest, the room was spacious and clean enough. …
(Translated by Google) The only real minus of this place is the WiFi if you go to Marrakech for work don't count too much on the internet line. For the rest, the room was spacious and clean enough.
(Original)
L'unica vera pecca di questo posto è il WiFi se andate a Marrakech per lavoro non contate troppo sulla linea internet. Per il resto stanza spaziosa e abbastanza ben pulita.
(Original)
L'unica vera pecca di questo posto è il WiFi se andate a Marrakech per lavoro non contate troppo sulla linea internet. Per il resto stanza spaziosa e abbastanza ben pulita.
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radia deram4 years ago on Google1/5
(Translated by Google) Hotel that is not worth its 4-star, low-end meals, no animation ... not to mention the staff of the reception who is really unpleasant …
(Translated by Google) Hotel that is not worth its 4-star, low-end meals, no animation ... not to mention the staff of the reception who is really unpleasant
(Original)
Hotel qui ne vaut pas du tout son 4 étoiles, des repas de bas de gamme, animation inexistante... sans parler du personnel de l'accueil qui est vraiment désagréable
(Original)
Hotel qui ne vaut pas du tout son 4 étoiles, des repas de bas de gamme, animation inexistante... sans parler du personnel de l'accueil qui est vraiment désagréable
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Anabelle Marques Alves3 years ago on Google4/5
(Translated by Google) Nothing to say. The cheerful staff rubs off on us. The breakfast excellent. If I return to Marrakech, I will return to this hotel. …
(Translated by Google) Nothing to say. The cheerful staff rubs off on us. The breakfast excellent. If I return to Marrakech, I will return to this hotel.
(Original)
Rien à dire. Le personnel de bonne humeur déteint sur nous. Le petit déjeuner excellent. Si je retourne à Marrakech, je reviendrai dans cet hôtel.
(Original)
Rien à dire. Le personnel de bonne humeur déteint sur nous. Le petit déjeuner excellent. Si je retourne à Marrakech, je reviendrai dans cet hôtel.
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JONNY SORE5 months ago on Google3/5
(Translated by Google) In troubleshooting.
Old-fashioned room.
Noisy air conditioning. …
Old-fashioned room.
Noisy air conditioning. …
(Translated by Google) In troubleshooting.
Old-fashioned room.
Noisy air conditioning.
(Original)
En dépannage.
Chambre vieillotte.
Clim bruyante.
Old-fashioned room.
Noisy air conditioning.
(Original)
En dépannage.
Chambre vieillotte.
Clim bruyante.
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c'est zakaryae3 years ago on Google5/5
(Translated by Google) Service to match.
The strong point is its position!
You don't even need to look for a taxi or a means of transport to go to saha …
The strong point is its position!
You don't even need to look for a taxi or a means of transport to go to saha …
(Translated by Google) Service to match.
The strong point is its position!
You don't even need to look for a taxi or a means of transport to go to saha lafna or koutoubia, gueliz ..
I highly recommend it
(Original)
Service à la hauteur.
Le point fort c'est sa position !
Tu n'as même pas besoin de chercher un taxi ou un moyen de transport pour aller à saha lafna ou koutoubia, gueliz ..
Je vous le recommande vivement
The strong point is its position!
You don't even need to look for a taxi or a means of transport to go to saha lafna or koutoubia, gueliz ..
I highly recommend it
(Original)
Service à la hauteur.
Le point fort c'est sa position !
Tu n'as même pas besoin de chercher un taxi ou un moyen de transport pour aller à saha lafna ou koutoubia, gueliz ..
Je vous le recommande vivement
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Mohamed meda year ago on Google5/5
(Translated by Google) Very good hotel good service and good price compared to the service …
(Translated by Google) Very good hotel good service and good price compared to the service
(Original)
Très bon hôtel bon service et bon prix apar rapport au service
(Original)
Très bon hôtel bon service et bon prix apar rapport au service
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R CH3 years ago on Google3/5
(Translated by Google) Buffet in the evening????? ALMOST NOTHING TO EAT 🤬 (Afterwards, a GESTURE from a Rest. manager 😊 Corrects the problem).
OTHERWISE nice hotel/swimming pool close to jamaa lefna square …
OTHERWISE nice hotel/swimming pool close to jamaa lefna square …
(Translated by Google) Buffet in the evening????? ALMOST NOTHING TO EAT 🤬 (Afterwards, a GESTURE from a Rest. manager 😊 Corrects the problem).
OTHERWISE nice hotel/swimming pool close to jamaa lefna square
Staff 👌🏼
(Original)
Buffet le soir ????? PRESQUE RIEN A MANGER🤬 (Après, un UN GESTE de responsable de Rest.😊 Corrige le problème).
AUTREMENT beau hotel/piscine proche a la place jamaa lefna
Personnel 👌🏼
OTHERWISE nice hotel/swimming pool close to jamaa lefna square
Staff 👌🏼
(Original)
Buffet le soir ????? PRESQUE RIEN A MANGER🤬 (Après, un UN GESTE de responsable de Rest.😊 Corrige le problème).
AUTREMENT beau hotel/piscine proche a la place jamaa lefna
Personnel 👌🏼
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Figen Kayaoglu3 years ago on Google5/5
(Translated by Google) It's the first time I've seen a hotel where I'm so respectful of such friendly staff that I go to the hotel …
(Translated by Google) It's the first time I've seen a hotel where I'm so respectful of such friendly staff that I go to the hotel
(Original)
O kadar otele giderim böyle güler yüzlü saygılı personelin olduğu bir otel İlk kez gördüm
(Original)
O kadar otele giderim böyle güler yüzlü saygılı personelin olduğu bir otel İlk kez gördüm
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יוסף אבידן4 years ago on Google3/5
(Translated by Google) My wife and I arrived at this hotel as part of a group trip to Morocco, apparently in a tin that was decorated by the travel agency Carmel Tourism. And this hotel received 3 stars from me because of the comfort of the …
(Translated by Google) My wife and I arrived at this hotel as part of a group trip to Morocco, apparently in a tin that was decorated by the travel agency Carmel Tourism. And this hotel received 3 stars from me because of the comfort of the rooms and the service. On the other hand, it is hard for me to give a passing grade. For the food served to the guests, I did not connect with most of them.
Those who come to this hotel on a bed-only basis will go for it, otherwise the disappointment will be difficult for your consideration (check out other travel agency options)
(Original)
הגענו אישתי ואני למלון זה במסגרת טיול קבוצתי למרוקו, כנראה בדיל 'שנרקם' ע''י סוכנות הנסיעות 'כרמל תיירות'. ומלון זה קיבל 3 כוכבים ממני בשל נוחות החדרים והשרות לעומת זאת קשה לי לתת ציון עובר, עבור המזון שמוגש לאורחים, לא התחברתי לרובו, וע''כ אכלתי בחוץ.
מי שמגיע למלון זה על בסיס לינה בלבד שילך על זה, אחרת האכזבה תהיה קשה, לשיקולכם,( בידקו אפשרויות נוספות של סוכנויות נסיעה אחרות)
Those who come to this hotel on a bed-only basis will go for it, otherwise the disappointment will be difficult for your consideration (check out other travel agency options)
(Original)
הגענו אישתי ואני למלון זה במסגרת טיול קבוצתי למרוקו, כנראה בדיל 'שנרקם' ע''י סוכנות הנסיעות 'כרמל תיירות'. ומלון זה קיבל 3 כוכבים ממני בשל נוחות החדרים והשרות לעומת זאת קשה לי לתת ציון עובר, עבור המזון שמוגש לאורחים, לא התחברתי לרובו, וע''כ אכלתי בחוץ.
מי שמגיע למלון זה על בסיס לינה בלבד שילך על זה, אחרת האכזבה תהיה קשה, לשיקולכם,( בידקו אפשרויות נוספות של סוכנויות נסיעה אחרות)
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amine el gasmi2 years ago on Google1/5
(Translated by Google) No
Hotel to avoid
Nothing looks like the photos and even the staff's clothes are not clean. …
Hotel to avoid
Nothing looks like the photos and even the staff's clothes are not clean. …
(Translated by Google) No
Hotel to avoid
Nothing looks like the photos and even the staff's clothes are not clean.
Pfff a star no more
(Original)
Nul
Hotel a eviter
Rien se ressemble aux photos et meme les vetements du personnel ne sont pas clean.
Pfff une etoile pas plus
Hotel to avoid
Nothing looks like the photos and even the staff's clothes are not clean.
Pfff a star no more
(Original)
Nul
Hotel a eviter
Rien se ressemble aux photos et meme les vetements du personnel ne sont pas clean.
Pfff une etoile pas plus
Trip typeVacation
Rooms1.0
Service1.0
Location2.0
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Bouu Monicaa year ago on Google4/5
(Translated by Google) Very pleasant staff and good quality catering
I came to have breakfast …
I came to have breakfast …
(Translated by Google) Very pleasant staff and good quality catering
I came to have breakfast
(Original)
Personnel très agréable et restauration de bonne facture
Je suis venu prendre le petit déjeuner
I came to have breakfast
(Original)
Personnel très agréable et restauration de bonne facture
Je suis venu prendre le petit déjeuner
Trip typeVacation
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S
Smail2 years ago on ZenHotels.com8.5/10
(Translated by Google) Best value for money and well placed.
Bad reception. Thanks to the zenhotels team for their support. …
Bad reception. Thanks to the zenhotels team for their support. …
Visited in January 2020
João Sanches4 years ago on Google2/5
(Translated by Google) Low cost hotel. Go with low expectations. In terms of building and conditions, it has everything to be a good Hotel, but the service and management is the worst I've ever seen. …
(Translated by Google) Low cost hotel. Go with low expectations. In terms of building and conditions, it has everything to be a good Hotel, but the service and management is the worst I've ever seen.
(Original)
Hotel low cost. Ir com baixas expectativas. Em termos de edifício e condições tem tudo para ser um bom Hotel, mas o serviço e gestão é do pior que já vi.
(Original)
Hotel low cost. Ir com baixas expectativas. Em termos de edifício e condições tem tudo para ser um bom Hotel, mas o serviço e gestão é do pior que já vi.
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Chantal El Gamraoui4 years ago on Google5/5
(Translated by Google) Hotel very friendly, the people who work there are very nice, the rooms very clean .. very quiet hotel is very well located ... …
(Translated by Google) Hotel very friendly, the people who work there are very nice, the rooms very clean .. very quiet hotel is very well located ...
(Original)
Hôtel très convivial, les personnes qui y travaillent sont très gentils, les chambres très propres.. hôtel très calme est très bien situé...
(Original)
Hôtel très convivial, les personnes qui y travaillent sont très gentils, les chambres très propres.. hôtel très calme est très bien situé...
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Çiğdem Erman2 years ago on Google3/5
(Translated by Google) Hotel bad değil.oda are spacious and clean. Breakfast and dinner are also not bad. …
(Translated by Google) Hotel bad değil.oda are spacious and clean. Breakfast and dinner are also not bad.
(Original)
Otel fena değil.Odaları ferah ve temizdi. Kahvaltı ve akşam yemekleri de fena sayılmaz.
(Original)
Otel fena değil.Odaları ferah ve temizdi. Kahvaltı ve akşam yemekleri de fena sayılmaz.
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Ali’nin Oyun Dünyası2 years ago on Google1/5
(Translated by Google) It is a very old hotel, also the breakfast is very bad, I do not even mention the rooms, it is well below the average …
(Translated by Google) It is a very old hotel, also the breakfast is very bad, I do not even mention the rooms, it is well below the average
(Original)
Cok eski bir hotel , ayrıca kahvaltı çok kötü odaları söylemiyorum bile vasatın cok altında
(Original)
Cok eski bir hotel , ayrıca kahvaltı çok kötü odaları söylemiyorum bile vasatın cok altında
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S
Smail2 years ago on ZenHotels.com8.5/10
(Translated by Google) Best value for money and well placed.
Bad reception. Thanks to the zenhotels team for their support. …
Bad reception. Thanks to the zenhotels team for their support. …
Visited in January 2020
Lou Esposito5 years ago on Google4/5
(Translated by Google) I spent 4 days in this hotel, the staff is adorable but the place remains slightly old …
(Translated by Google) I spent 4 days in this hotel, the staff is adorable but the place remains slightly old
(Original)
J'ai passé 4 jours dans cet hôtel, le personnel est adorable mais le lieu reste légèrement ancien
(Original)
J'ai passé 4 jours dans cet hôtel, le personnel est adorable mais le lieu reste légèrement ancien
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Lotfi Tarik3 years ago on Google4/5
(Translated by Google) Hotel very well located at wintering, decent food and nice staff. Good value for money …
(Translated by Google) Hotel very well located at wintering, decent food and nice staff. Good value for money
(Original)
Hôtel très bien situé à l'hivernage, nourriture correcte et personnel agréable. Bon rapport qualité prix
(Original)
Hôtel très bien situé à l'hivernage, nourriture correcte et personnel agréable. Bon rapport qualité prix
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Mohamed El.M7 months ago on Google5/5
(Translated by Google) I didn't enter him, only his cafe indicates his luxury
(Original) …
(Original) …
(Translated by Google) I didn't enter him, only his cafe indicates his luxury
(Original)
لم ادخله، فقط المقهى التابعة له تدل على فخامته
(Original)
لم ادخله، فقط المقهى التابعة له تدل على فخامته
Response from the owner7 months ago
Hello El Mardi,
We cannot thank you enough for your review of our restaurant.
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Janez Skubica week ago on Google1/5
(Translated by Google) Very poor.
(Original)
Zelo slabo.
(Original)
Zelo slabo.
Rooms1.0
Service1.0
Location1.0
Ana Silva3 years ago on Google3/5
(Translated by Google) Good hotel. Good swimming pool. Rooms are good but need some finishing touches …
(Translated by Google) Good hotel. Good swimming pool. Rooms are good but need some finishing touches
(Original)
Bom hotel. Boa piscina. Os quartos são bons mas precisam de alguns retoques
(Original)
Bom hotel. Boa piscina. Os quartos são bons mas precisam de alguns retoques
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Abdelkader Mihoubi5 years ago on Google4/5
(Translated by Google) Andalusian hotel is a great hotel. Clean, impecable exercise even more is located halfway between the famous place of Merrakech and the city center …
(Translated by Google) Andalusian hotel is a great hotel. Clean, impecable exercise even more is located halfway between the famous place of Merrakech and the city center
(Original)
hotel andalous est Un super hotel. Propre, sercice impecable d autant plus est situé a mi chemin entre la fameuse place de merrakech et le centre ville
(Original)
hotel andalous est Un super hotel. Propre, sercice impecable d autant plus est situé a mi chemin entre la fameuse place de merrakech et le centre ville
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Juan Isa Lopez3 years ago on Google3/5
(Translated by Google) Lovely staff, hotel well placed but too noisy because of the lounge bar on the ground floor, very good for singles ... …
(Translated by Google) Lovely staff, hotel well placed but too noisy because of the lounge bar on the ground floor, very good for singles ...
(Original)
Personnel charmant, hôtel bien placé mais trop bruyant à cause du bar lounge au rdc , très bien pour les célibataires ...
(Original)
Personnel charmant, hôtel bien placé mais trop bruyant à cause du bar lounge au rdc , très bien pour les célibataires ...
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Otmane El asri3 years ago on Google5/5
(Translated by Google) Excellent value for money, warm and friendly staff especially Mr. Majid, hearty and typical breakfast buffet, I recommend! …
(Translated by Google) Excellent value for money, warm and friendly staff especially Mr. Majid, hearty and typical breakfast buffet, I recommend!
(Original)
Excellent rapport qualité/prix, personnel chaleureux et sympathique surtout monsieur Majid, petit dej buffet copieux et typique en gros je recommande !
(Original)
Excellent rapport qualité/prix, personnel chaleureux et sympathique surtout monsieur Majid, petit dej buffet copieux et typique en gros je recommande !
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Alessandra De fazio3 years ago on Google5/5
(Translated by Google) Beautiful, clean, very friendly staff and great food from breakfast to dinner all yummy …
(Translated by Google) Beautiful, clean, very friendly staff and great food from breakfast to dinner all yummy
(Original)
Bellissimo, pulito, personale molto cordiale e cibo ottimo dalla colazione alla cena tutto buonissimo
(Original)
Bellissimo, pulito, personale molto cordiale e cibo ottimo dalla colazione alla cena tutto buonissimo
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Abdelilah Himmad3 years ago on Google5/5
(Translated by Google) I advise everyone to come to this hotel really you will not regret anything to say. …
(Translated by Google) I advise everyone to come to this hotel really you will not regret anything to say.
(Original)
Je conseille tous le monde de venir à cet hôtel vraiment vous allez pas le regretter rien à dire.
(Original)
Je conseille tous le monde de venir à cet hôtel vraiment vous allez pas le regretter rien à dire.
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Oussama Rabia5 years ago on Google2/5
(Translated by Google) A large hotel but the food is bad service bad personally j not like I had to choose another hotel .. The evenings sava ... …
(Translated by Google) A large hotel but the food is bad service bad personally j not like I had to choose another hotel .. The evenings sava ...
(Original)
Un grand hôtel mais la bouf c'est nul service nul personnellement j pas aimé j auri du choisir un autre hôtel.. Les soirè sava...
(Original)
Un grand hôtel mais la bouf c'est nul service nul personnellement j pas aimé j auri du choisir un autre hôtel.. Les soirè sava...
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Preben A. Lodal4 years ago on Google2/5
(Translated by Google) Extremely friendly service for simple things.
No WIFI in room, slow WIFI in foyer, although advertised for WIFI everywhere.
No pool heating even if advertised. …
No WIFI in room, slow WIFI in foyer, although advertised for WIFI everywhere.
No pool heating even if advertised. …
(Translated by Google) Extremely friendly service for simple things.
No WIFI in room, slow WIFI in foyer, although advertised for WIFI everywhere.
No pool heating even if advertised.
Nice location,
(Original)
Yderst venlig betjening til simple ting.
Ingen WIFI på værelse, langsom WIFI i foyer, selv om der reklameres for WIFI overalt.
Ingen opvarmning af pool, selv om der reklameres for det.
Fin beliggenhed,
No WIFI in room, slow WIFI in foyer, although advertised for WIFI everywhere.
No pool heating even if advertised.
Nice location,
(Original)
Yderst venlig betjening til simple ting.
Ingen WIFI på værelse, langsom WIFI i foyer, selv om der reklameres for WIFI overalt.
Ingen opvarmning af pool, selv om der reklameres for det.
Fin beliggenhed,
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Francois Lang4 years ago on Google3/5
(Translated by Google) Hot dishes, very average quality evening meals, certainly from Ramadan. Rest of benefits, rooms and swimming pool very well. …
(Translated by Google) Hot dishes, very average quality evening meals, certainly from Ramadan. Rest of benefits, rooms and swimming pool very well.
(Original)
Plats chauds des repas du soir de qualité très moyenne, certainement du au ramadan. Reste des prestations, chambres et piscine très bien.
(Original)
Plats chauds des repas du soir de qualité très moyenne, certainement du au ramadan. Reste des prestations, chambres et piscine très bien.
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Rukiye Kılıç3 years ago on Google2/5
(Translated by Google) It's ok, what they mean by a 4-star hotel in Morocco is a 2-star hotel...no more …
(Translated by Google) It's ok, what they mean by a 4-star hotel in Morocco is a 2-star hotel...no more
(Original)
İdare eder, Fas'ta 4 yıldızlı otel ile demek istedikleri 2 yıldızlı bir otel...fazlası değil
(Original)
İdare eder, Fas'ta 4 yıldızlı otel ile demek istedikleri 2 yıldızlı bir otel...fazlası değil
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Pinkielo3 years ago on Google1/5
(Translated by Google) We were fooled by the pictures and a snake appeared as if it had gone down without any star, whether it was dirty and old furniture or the bathroom, and even the simplest thing that you get in hotels is nothing like …
(Translated by Google) We were fooled by the pictures and a snake appeared as if it had gone down without any star, whether it was dirty and old furniture or the bathroom, and even the simplest thing that you get in hotels is nothing like tea, coffee and napkins
(Original)
انخدعنا بالصور وطلع ثعبان كأنه نزل من دون اي نجمة سواء كان فرش وسخ وقديم او الحمام وحتى ابسط شي الي بتحصله بالفنادق مافي زي الشاي والقهوة والمناديل
(Original)
انخدعنا بالصور وطلع ثعبان كأنه نزل من دون اي نجمة سواء كان فرش وسخ وقديم او الحمام وحتى ابسط شي الي بتحصله بالفنادق مافي زي الشاي والقهوة والمناديل
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Alexis Sanlaville3 years ago on Google3/5
(Translated by Google) Hotel starts to be run down, otherwise very clean, the excursions are not terrible. …
(Translated by Google) Hotel starts to be run down, otherwise very clean, the excursions are not terrible.
(Original)
Hôtel commence a être vétuste, sinon très propre, les excursions ne sont pas terribles.
(Original)
Hôtel commence a être vétuste, sinon très propre, les excursions ne sont pas terribles.
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Azzdine Fatil5 months ago on Google3/5
(Translated by Google) fantastic place
(Original)
مكان رائع
(Original)
مكان رائع
Daviciñoa year ago on Google5/5
(Translated by Google) Quiet hotel with very good service and a luxury pool to relax from the intense heat …
(Translated by Google) Quiet hotel with very good service and a luxury pool to relax from the intense heat
(Original)
Hotel tranquilo con Muy buena atencion y una piscina de lujo para relajarse del intenso calor
(Original)
Hotel tranquilo con Muy buena atencion y una piscina de lujo para relajarse del intenso calor
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Houria Chraibi Mouayad4 years ago on Google3/5
(Translated by Google) the pillows stink, but there is a small hotel Bella, she is lovely. parking problem. small breakfast …
(Translated by Google) the pillows stink, but there is a small hotel Bella, she is lovely. parking problem. small breakfast
(Original)
les oreillers puent mais il y a une petite de l'hôtel Bella, elle est adorable. problème de parking. petit dej riquiqui
(Original)
les oreillers puent mais il y a une petite de l'hôtel Bella, elle est adorable. problème de parking. petit dej riquiqui
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mohammed el maarofi3 years ago on Google3/5
(Translated by Google) It was a very nice hotel, but for me and in that period it was only worth two or three stars at most. …
(Translated by Google) It was a very nice hotel, but for me and in that period it was only worth two or three stars at most.
(Original)
فندق جميل جدا، ولكن بالنسبة لي وفي تلك الفترة لم يكن ليستحق سوى نجمتين أو ثلاتة نجوم على الأكثر.
(Original)
فندق جميل جدا، ولكن بالنسبة لي وفي تلك الفترة لم يكن ليستحق سوى نجمتين أو ثلاتة نجوم على الأكثر.
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Fadia Bekali4 years ago on Google2/5
(Translated by Google) I did not really like it, not like the photos. The food is nil it is necessary bcp improve and renovated because c very old …
(Translated by Google) I did not really like it, not like the photos. The food is nil it is necessary bcp improve and renovated because c very old
(Original)
J'ai pas vraiment aimé c pas comme les photos.la bouffe est nulle il faut bcp améliorer et rénové car c très ancien
(Original)
J'ai pas vraiment aimé c pas comme les photos.la bouffe est nulle il faut bcp améliorer et rénové car c très ancien
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Neighborhood
Top sights
Restaurants
Airports
Transit
Hivernage
Refined, modern Hivernage is known for nightlife, with a casino, cocktail lounges, hotel dance clubs and chic global restaurants with live music. The Royal Theatre, with domes and Ancient Egyptian–style columns, stages concerts in an amphitheater. Nearby, the Menara Gardens, with a huge reflecting pool and mountains in the background, date to the 12th century, and El-Harti Park has fountains and a rose garden.Hotel location score
Good location overall for sightseeing, recreation, dining, and getting around
3.7 Great for proximity to things to do
3.7 Great for proximity to restaurants
3.9 Great for proximity to transit
4.7 Excellent for airport access
Scores are calculated based on data from Google Maps and Google reviews
Av. du Président Kennedy, Marrakech 40000
1. Jemaa el-Fna
Rating
4.3Distance
7 min5,732 reviews
2. Jardin Majorelle-Yves Saint Laurent Mansion
Garden by artist Jacques Majorelle, with exotic plants, water features & a museum of Berber culture.
Rating
4.4Distance
10 min33,129 reviews
3. Mamounia Hotel
Plush quarters, some with private pools, in a luxe hotel offering a spa, dining & an outdoor pool.
Rating
4.6Distance
14 min5,032 reviews
4. Koutoubia
This large 12th-century Almohad-style mosque features a plaza with gardens & a fountain.
Rating
4.5Distance
13 min12,046 reviews
5. Bahia Palace
Vast, intricately designed palace with 160 rooms, courtyards & 8 acres of gardens.
Rating
4.4Distance
9 min6,811 reviews
6. Ibn Youssef School
16th-century college building with prayer hall & courtyards decorated with tiles & carved wood.
Rating
4.4Distance
11 min1,860 reviews
7. Saadien's Tombs
Once hidden mausoleum surrounded by gardens, decorated with colorful tiles, marble & stucco.
Rating
4.1Distance
6 min7,928 reviews
8. Badi Palace
Remains of a 16th-century palace whose garden walls & ornamental orange orchard still stand.
Rating
4.4Distance
8 min4,974 reviews
9. Yves Saint Laurent Museum
Cubed, brickwork museum paying homage to Yves Saint Laurent with a café, bookshop & auditorium.
Rating
4.4Distance
9 min2,105 reviews
10. Medina of Marrakesh
Vibrant morning-to-night marketplace with stalls carrying fresh produce, dried goods & trinkets.
Rating
3.9Distance
9 min441 reviews
11. Menara Gardens
12th-century botanical garden with a scenic pavilion, artificial lake & mountain views.
Rating
4.1Distance
8 min4,644 reviews
12. Le Jardin Secret
Elegant, ornate 19th-century palace complex with traditional Islamic gardens, plus a shop & cafe.
Rating
4.3Distance
9 min1,649 reviews
13. Dar Si Said
Museum displaying ornate artisanal Moroccan objects, from an 11th-century chest to modern carpets.
Rating
4.3Distance
9 min989 reviews
14. House of Photography in Marrakech
Museum of Moroccan photography housing a permanent collection & offering rotating exhibitions.
Rating
4.4Distance
12 min2,002 reviews
15. Les Jardins de La Koutoubia
Warmly decorated rooms in an upscale property featuring a spa, 3 restaurants & 2 pools.
Rating
4.5Distance
8 min1,014 reviews
1. La Villa Canaille
French restaurant
Rating
3.9Distance
1 min32 reviews
2. La Casa Restaurant Lounge Bar Marrakech
Restaurant
Rating
3.9Distance
44 sec222 reviews
3. La Cour des Lions
Fine dining restaurant
Rating
4.4Distance
3 min54 reviews
4. Le Panoramique
Buffet restaurant
Rating
0Distance
2 min0 reviews
5. Restaurant Le 6 Marrakech
Restaurant
Rating
4.2Distance
1 min747 reviews
6. Table Du Marche
French restaurant
Rating
3.9Distance
3 min703 reviews
7. L'Orangerie
French restaurant
Rating
4.6Distance
3 min30 reviews
8. Epicurien
Restaurant
Rating
3.9Distance
3 min914 reviews
9. Restaurant le code |
Restaurant
Rating
4.3Distance
3 min40 reviews
10. L'Ardoise du Marché
French restaurant
Rating
4.7Distance
4 min94 reviews
From
Marrakesh Menara AirportTaxi 12 min
Transit 18 min
Sofitel 7 min
Le Meridien 4 min
Menara Mall 8 min
About this hotel
Set in a residential neighborhood, this upscale hotel is 2 km from both Marrakech Railway Station and Jemaa el-Fnaa, a bustling market square. …
Sophisticated rooms feature free Wi-Fi, flat-screen TVs and balconies. All have safes and air-conditioning. Some provide whirlpool tubs, while suites add minibars and living rooms. Room service is available 24/7.
A breakfast buffet and parking are complimentary. There are 2 refined restaurants, along with a stylish lounge. Other amenities include an outdoor pool, a landscaped garden and sunloungers. A spa features a hammam and a sauna.
Check-in time: 2:00 PM
Check-out time: 12:00 PM
Address & contact information
Av. du Président Kennedy, Marrakech 40000
05244-48226
Health & safety
Enhanced cleaning
Physical distancing
Minimized contact
Health & safety measures are provided by the hotel. Contact the hotel for more details.
Amenities
Google collects information about hotel amenities from a variety of sources. If you notice any errors, let us know.
Popular amenities
- Pool
- Spa
- Breakfastfree
- Wi-Fifree
Internet
- Wi-Fifree
- Wi-Fi in public areas
Policies & payments
- Smoke-free property
- Credit cards
- Debit cards
- Cash
Services
- Front desk24 hour
- Full-service laundry
Parking & transportation
- Parkingfree
- Airport shuttle
Accessibility
- Accessible
Pets
- No pets
Food & drink
- Restaurant
- Bar
- Buffet dinner
- Room service
- Breakfastfree
Activities
- Game room
Children
- Kid-friendly
Pools
- Outdoor pool
- Hot tub
Wellness
- Sauna
- Spa
Rooms
- Air conditioning
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Hôtel El Andalous Lounges & Spa
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